SureStay Hotel by Best Western Guam Airport South

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Guam Airport South

Suite, 2 Bedrooms, Non Smoking, Kitchenette | Living area | 19-inch TV with cable channels
Standard Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, cribs/infant beds
Outdoor pool
Suite, 2 Bedrooms, Non Smoking, Kitchenette | In-room dining
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
122 Hasalao Street Route 8, Barrigada, 96913
  • Guam Premier Outlets
    ‪8 min drive‬
  • T Galleria by DFS
    ‪12 min drive‬
  • Tumon Beach
    ‪17 min drive‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪10 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 144 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, Kitchenette

  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Bedrooms, Non Smoking, Kitchenette

  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 144 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About this property

SureStay Hotel by Best Western Guam Airport South

Barrigada hotel with outdoor pool
This hotel features an outdoor pool, laundry facilities, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and a vending machine are onsite. Limited housekeeping is available.
SureStay Hotel by Best Western Guam Airport South offers 64 air-conditioned accommodations with complimentary newspapers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool.
SureStay Hotel by Best Western Guam Airport South features an outdoor pool, a terrace, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

SureStay Hotel by Best Western Guam Airport South has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 7 per person

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch TV with cable channels

Food and drink

  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 55.00

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between June 1 and June 30.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 40.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 per person
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 55.00 (subject to availability)
  • Crib (infant bed) fee: USD 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a smoke detector

Property is also known as

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SureStay Hotel by Best Western Guam Airport South Hotel
SureStay Hotel by Best Western Guam Airport South Barrigada

SureStay Hotel by Best Western Guam Airport South Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 116 out of 473 reviews
Rating 8 - Good. 148 out of 473 reviews
Rating 6 - Okay. 95 out of 473 reviews
Rating 4 - Poor. 66 out of 473 reviews
Rating 2 - Terrible. 48 out of 473 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities
no breakfast, just bag meal, baloney sandwich on day 1, other days better, did not clean room, no water one morning, toilets dont flush,
Stayed 4 nights in Dec 2024

8/10 Good

Lourdes

Stayed 2 nights in Nov 2024

8/10 Good

James

Can not say much , the hotel under renovations.
Stayed 1 night in Nov 2024

4/10 Poor

Lynette

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation. Slow and no hot water. Hopefully it is addressed during the renovations.
Stayed 2 nights in Nov 2024

6/10 Okay

Andrew

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was under remodel. Chemical smell in the elevator and hallways. Room was comfy, but had no blanket on bed just a sheet.
Stayed 1 night in Nov 2024

2/10 Terrible

Jonathan, Irvine

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the most terrible place I stayed at.
Stayed 3 nights in Nov 2024

4/10 Poor

Martin

Property is under construction. Hard to see the sign from the road. Shuttle bus to airport doesn’t start until 0630. Shower barely dribbled and cold
Stayed 1 night in Oct 2024

8/10 Good

Edward John, Saipan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice and hotel is conveniently located in central Guam.
Stayed 4 nights in Oct 2024

8/10 Good

Jennelyn

Liked: Cleanliness
I like to stay here it’s more convenient for me and my family. I don’t like is breakfast is the same every day not much choices. It’s just a basic coffee, bread, & can fruits. At least egg, sausage or a little soup.
Stayed 2 nights in Sep 2024

6/10 Okay

Marvina Gerald

Stayed 3 nights in Aug 2024

8/10 Good

Divine

Stayed 7 nights in Aug 2024

2/10 Terrible

Regine May

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean no lights
Stayed 1 night in Jul 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service
Centralized and Sufficient
Centrally-located and familiar lodging that I visit for random weekend staycations. No frills, no fuss accommodations, with a view of the front parking lot. Minimalist amenities, with an active guest-only card accessible safety measure in place during late PM. Parking is sufficient, and never had an issue with theft anywhere on the premises. Light but adequate continental breakfast with every stay. Responsive customer service. Only negative remark would be the almost out of order shower faucet handle. Called front desk to report and maintenance responded quickly. However, no repair or replacement of fixture… just a tighten of the screw, good for just one more time use. Suggestion for hotel: update to include small table for eating or study vs. dated, rarely used side drawers. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Carmen, Piti

Liked: Cleanliness, staff & service
Was on island for family medical reasons. For a last minute reservation I was very happy with my room and the hotel in general. Fairly close to where i needed to be.
Stayed 10 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Anthony

Stayed 5 nights in Jul 2024

10/10 Excellent

Felix

Stayed 3 nights in Jul 2024

10/10 Excellent

Lester

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Cherlyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a few times in the past few years. Each time I check in it's late and the staff is having a conversation while checking me in. Just not very good customer service consistently for the past three visits. She was using her earpiece, but still it's annoying because I felt like I was interrupting her to ask some basic questions about my stay.
Stayed 1 night in May 2024

10/10 Excellent

Claudette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very nice
Stayed 19 nights in Jun 2024

6/10 Okay

ROLAND, Visalia

It’s ok
Stayed 5 nights in Mar 2024

6/10 Okay

Tina

Traveled with family and small children, Traveled with family
Because of the insects and fly inside each rooms.
Stayed 1 night in Jun 2024

6/10 Okay

Josephine

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even the hotel is not located near the beach it offers the quiet comfort of a clean spacious room that has a mini refrigerator and microwave. I enjoyed my stay and will book again.
Stayed 13 nights in Jun 2024

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
it was nice. very convenient location.
Stayed 2 nights in Jun 2024