Becozy Self Check-in & Pop-up Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Becozy Self Check-in & Pop-up Hotel

Deluxe Suite | Living area
Check-in/check-out kiosk
Deluxe Double Room | Desk, laptop workspace, blackout drapes, free WiFi
Lobby sitting area
Signature Room | Balcony

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Klingentalstrasse 1, Basel, BS, 4057
  • Congress Center Basel
    8 min walk
  • Basel University
    8 min walk
  • Basel Town Hall
    10 min walk
  • Mulhouse (MLH-EuroAirport)
    12 min drive

Room options

Standard Double Room, 1 Double Bed

  • 142 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

  • 854 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Becozy Self Check-in & Pop-up Hotel

3-star hotel in Basel City Centre
Along with a snack bar/deli, this hotel has coffee/tea in a common area and express check-in. WiFi in public areas is free. Additionally, express check-out, gift shops/newsstands, and a communal living room are onsite. Housekeeping is available on request.
Becozy Self Check-in & Pop-up Hotel offers 57 accommodations with complimentary bottled water and designer toiletries. This Basel hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This Basel hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area.

Becozy Self Check-in & Pop-up Hotel has designated areas for smoking.

Languages

Arabic, English, French, German, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 35 per day)

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4 per person, per night for adults; CHF 0 per night for guests up to 11 years old.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 35 per day(1312 ft away; open 24 hours)
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

Property is also known as

Becozy Self Check In & Pop Up
Becozy Self Check-in & Pop-up Hotel Hotel
Becozy Self Check-in & Pop-up Hotel Basel
Becozy Self Check-in & Pop-up Hotel Hotel Basel

Becozy Self Check-in & Pop-up Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 51 reviews" "
Rating 8 - Good. 11 out of 51 reviews" "
Rating 6 - Okay. 12 out of 51 reviews" "
Rating 4 - Poor. 12 out of 51 reviews" "
Rating 2 - Terrible. 12 out of 51 reviews" "

5.8/10

Cleanliness

5.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away!
Fist of all, when we arrived we were a approached by a very disoriented man that was trying to get in but not owning a booked room! We saw drug changes on the corner of the hotel. When we came into the hotel the self service snack machine was empty and it was never refilled when we were there! The room does not look at all like the photos they provide on the website, it was super dirty like they had only changed the bedsheets and towels and that was is! No vacuuming or cleaning what so ever! I really do NOT recommend taking this hotel!
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Jane Elizabeth, London

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed here many many times - this time wasn’t the best :- tablet in reception frozen so couldn’t finalise check in, had to wait ages for Live Chat to respond with room number & key code (had to help other guests in same situ the day after), no water bottles in my room (as advertised & had every time before), no fan (which I know other rooms had as I was there before when they were assembling them putting them in the rooms a year or so ago during another heatwave). Room was not in a good condition - wardrobe door missing with the frame damaged on side & floor, light not working above sink unit in main room, shower head sending water in all directions…dissatisfied & disappointed
Stayed 4 nights in Jun 2024

6/10 Okay

Kelly

Traveled with group
Liked: Staff & service
Standard hotel, but confusing check in process
The hotel itself was standard and average - relatively clean bathrooms and nicely decorated common areas. The check in process was confusing, and I had some confirmations that said a 2pm check in and some that stated 4pm. Thankfully, the WhatsApp app support was excellent and soon cleared up questions I had, but it was not a smooth process and I witnessed multiple other people struggling with main door access, access to their rooms, and the online check in process. I would only recommend staying here if you have time to spend messing around and working through a clunky check in with no human presence in the hotel to help.
Stayed 1 night in Jun 2024

2/10 Terrible

Harvey

Stayed 1 night in Jun 2024

8/10 Good

Davy

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in May 2024

8/10 Good

Jane, London

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
As a regular customer this visit was very disappointing - no water bottles in the room, vending machines empty & never restocked during our 4-day stay, reception floor looked like it needed a clean. Also the cash box at the tea/coffee station had been broken into. No staff seen during my stay either…
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service
Very bad option
Self check-in hotel, which was not user friendly. Multiple emails sent , but not check-in details. Hotel was very run down with strange furniture and a random dirty storage room in the penthouse suite....very strange. Curtains were not blackout and wi dows not preventing noise.
Stayed 1 night in Oct 2023

8/10 Good

Anna

Stayed 3 nights in Mar 2023

10/10 Excellent

Glyn

Liked: Cleanliness, property conditions & facilities, room comfort
Nice warm stay in December
A little information for fellow travellers: If you are planning to stay here make sure you (a) get your Basel card and front door access code by email (b) Number 50 bus will take you from the airport to the main train station (free with your Basel card). Take the number 8 tram to Kaserne (the hotel is just 50 metres from this stop (again free with Basel card). C) You will need your front door code to enter the lobby and you will need a qr code or be cozy booking reference to get your room ( If you book with Hotels . Com you will NOT be sent either. You MUST get in touch with Be cozy in advance to get this reference. To be fair, their live chat and email responses are quick. Once in, the room is basic but the bedding, towels etc are clean. The heating and shower are great. Location wise the hotel is just across the river from the old town and there are a few very nice restaurants nearby.
Stayed 5 nights in Dec 2022

2/10 Terrible

Nobuhiro

Stayed 3 nights in Sep 2022

2/10 Terrible

Tatiana

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 6 nights in Sep 2022

2/10 Terrible

Emma

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel I’ve ever been to, with atrocious customer service. It started as soon as we got there, when it took 20 min (as opposed to the promised 5) to get the code to enter our room. Then, we had trouble getting Basel cards. Bafflingly, the hotel claimed they didn’t have my name and birthday, despite the fact that I gave them this info not an hour before during check in. Instead, I got a WhatsApp from a total stranger asking me for my information. Even after I gave it, I never got a Basel card. It was not worth it to bring it back up because the last thing I wanted was to give more info to a stranger who did not seem to understand why I found this interaction unprofessional and confusing. The real problem was the room. The shower did not work and sprayed into the bathroom.The room was covered in dead bugs. The hand towels were covered in dead bugs. Live bugs still covered the ceiling. It clearly had not been cleaned prior to our arrival. We suffered through a night. When we woke up, the problem was even worse. There were even more bugs. We sent videos to the help team. While they offered to change our room and refund our first night, they refused to give us a refund because “the weather causes bugs”. Why would a new room help if the issue was the weather? Why don't other hotels have this problem? It is nonsensical. I ate the cost and stayed at a clean hotel. I have no confidence in this place and will never stay at any Becozy pop up hotel again. DO NOT COME
Stayed 4 nights in Jul 2022

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a great experience
Communication regarding how to check-in (even enter the building) was not good. The assumption that we all have access to all our email accounts at all times or that emails happen instantaneously caused me big trouble. I was very lucky that my wife was home and that I could get a wi-fi signal so I could face time her and she was able to play middleman was the only reason i got in at all. It sucked and it took hours. There is no AC and the room temperature was sauna-like. Noise from the street was terrible as you had to leave the window open for the room to cool down at all during the night. I would not return, ever.
Stayed 3 nights in May 2022

2/10 Terrible

Mehmet

Stayed 2 nights in Jul 2024

6/10 Okay

Alexander

Traveled with family
Disliked: Staff & service
Der (einzige) check in screen war ausgefallen, danach funktionierte die Zimmerzuweisung nicht. Es sollte vorab deutlich klar kommuniziert werden, dass das eine Unterkunft ohne Personal ist.
Stayed 1 night in Jul 2024

8/10 Good

Lars

Stayed 3 nights in Jul 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Viktoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war gut)
Stayed 2 nights in Jun 2024

4/10 Poor

Rengin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Masatoshi

Business traveler
Close to city center
Stayed 3 nights in May 2024

6/10 Okay

philippe

Disliked: Cleanliness, staff & service
information détaillée avant l’arrivée nécessaire
franchement pas terrible, plutôt genre auberge de jeunesse ….entrée autonome c’est bien. la connection pour s’enregistrer sur place : long et fastidieux chambre minimaliste pas de table ni de lampe de chevet pas de télévision pas de machine à café ni bouilloire pas de produit cheveux dans la douche et après signalement en ligne le shampoing a été rempli mais pas l’après shampooing aucun ménage fait en une semaine (période de carnaval en plus !!!! confettis partout) on a decouvert a la fin de séjour qu’il y avait une mini cuisine et cafetière bouilloire a notre disposition en bas. Avant ça aurait été pratique . À mon avis, tout peut être facilement bien amélioré par une bonne information. Le lieu est idéal et les locaux agréables.
Stayed 6 nights in Feb 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Kein Check-In Code erhalten und Check-Out Probleme
Kein Check-In Code erhalten und Check-Out Probleme weil das Reinigungspersonal 9 Uhr als Check-Out Zeit genannt hat, obwohl das nicht stimmt.
Stayed 1 night in Feb 2024

6/10 Okay

Myriam

Traveled with partner
Disliked: Cleanliness
Problème de salle de bain avec lavabo bouché , pas résolu durant notre séjour malgré la promesse de hôtel. Chambre pas nettoyée
Stayed 2 nights in Feb 2024

2/10 Terrible

Pearapong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024