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City Inn Basel

Property class: 3

Choose dates to view prices

Photo gallery for City Inn Basel

A hotel room with a bed, a desk, a chair, a TV, and a lamp.
A table set for dining with white tablecloths, folded napkins, and wine glasses.
A multi-story building with balconies and decorative moldings.
A buffet setup with various food items and condiments.
A hotel lobby with a chandelier, ornate mirror, and comfortable seating areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $137
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
Centralbahnplatz 14, Basel, 4002
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basel Art Museum
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Small Single Room, only accessible by the stairs

A hotel room with a bed, a bright green chair, and a white door.

Small Single Room, only accessible by the stairs

7.6 out of 10
Good
(29 reviews)
  • 107 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Budget Room with Queen Bed, only accessible by the stairs

A neatly made bed with white bedding and two green pillows, a white bedside table with a radio, and a bright green wall.

Budget Room with Queen Bed, only accessible by the stairs

7.6 out of 10
Good
(24 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Budget Room with Twin Beds, only accessible by stairs

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Budget Room with Twin Beds, only accessible by stairs

  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Deluxe Room with Twin Beds, accessible by the elevator

8.6 out of 10
Excellent
(11 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

A room with a bed, a desk, two chairs, a TV, and a window with curtains.

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room with King Bed, accessible by the elevator

A hotel room with a bed, a desk, a chair, a TV, and curtains.

Deluxe Room with King Bed, accessible by the elevator

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

City Inn Basel

3-star hotel in Sankt Alban
Along with self parking, this smoke-free hotel has express check-in and a front-desk safe. WiFi in public areas is free.
City Inn Basel offers 30 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
City Inn Basel features express check-in, room service (during limited hours), and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

City Inn Basel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (CHF 35 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CHF 19 for adults and CHF 9.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Euler, Centralbahnplatz 14, 4051 Basel]
Information provided by the property may be translated using automated translation tools
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Covered self parking fee: CHF 35 per day (in/out privileges)
  • Pet fee: CHF 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

City Inn Basel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 200 out of 590 reviews
Rating 8 - Good. 240 out of 590 reviews
Rating 6 - Okay. 98 out of 590 reviews
Rating 4 - Poor. 36 out of 590 reviews
Rating 2 - Terrible. 16 out of 590 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location. The front desk staff was very helpful. Clean and spacious room with air conditioner . Nice breakfast 😃.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
This hotel shares the same building as the Hotel Metropol as is a bit of a rabbit warren the bar and restaurant are in the Hotel Metropol. Rooms in the City Inn were very clean and modern and there is a tea and coffee station in the corridor Wi fi is included and good
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's situated on the elevated part of Biel, 20 mins walk to the closest supermarket, public transport towards the location is very convenient, clean, nice view of the town, glaciers, nice walk all around to churches, restaurants, shopping, lake. Host was professional and very helpful. I enjoyed my stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good place for families
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel is basic. The showers, if you're a fan of showers, are great. Above all is it's location. A two minute walk to the train station and the tram stops. You'd expect it to be noisy but it isn't. Fine for an overnight stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very wonkey getting around in the hotel. You have to use two elevators and walk through many corridors but the price and location are good. Very near the train, tram, and bus. Thrifty shopping and eating nearby. The room is very large. The shower is also large. Breakfast is good. No complaints.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Good room, friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the SBB station and only a short walk into the centre. Only couple things we could fault was the noise outside which wasn't the hotels fault and there was a slight cigarette smell coming from the extractor fan in the bathroom.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for one night as it was an easy 5 min. walk from the train station so very convenient. The room was large w/no view and the bed was pretty hard for our liking so not the best nights sleep. The bathroom was a nice size and shower was huge! We did have the included breakfast in the morning which was fine and the gal at reception both when we checked in and out was very friendly and helpful. The hotel is also across from many tram lines which makes it easy to get around.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was simple and small but met our needs for our one night stay near the rail station. The staff were friendly. We used the local metro passes to get to the old historic area. I highly recommend travelers use these. There was a coffee and tea service in the hall way. Air flow was great in our room. I would stay here again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful Great location, really convenient for the station and public transport. And the centre of the city
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super clean and comfortable in a perfect location, and an amazing breakfast. What’s not to like?
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location was very central and convenient to the Bahnhof and the airport bus and city tram stations. The breakfast was good with lactose free milk options available. The staff were very friendly. The room was clean and the bed was very comfortable. Perfect for an airport stay.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Amenities
Good location
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Good for one night stay
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location, helpful staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
This is the third time I have stayed here. Dog friendly, close to the train station, very good value.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel with good location

Nice and friendly staff, clean and comfort room. Very good location.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff..great location for quick overnight.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and affordable hotel close to the central station, perfect for a night in between trains.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one night. Helpful and friendly staff. Breakfast delicious 😋
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay while traveling through area. Location perfect - right next to train/tram/bus. Room was good for 1 night stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For expensive Basel and Switzerland, this is about as cheap as it gets. Check in was easy if you follow the instructions. Yes, there is a bit of twisting around to get to your room, but this is not impossible to figure out. Facilities are super clean for sure. We liked the coffee/tea in the hallway. The real deal here is the breakfast. When I booked the room through Expedia, I paid $19 total for the two of us. Onsite you pay closer to $30 per person. It is a decent spread with the usual European items including bacon & eggs, a variety of juices, and a nice coffee machine. I assume the three cappuccinos I drank made up for what I paid. This, including the great view, made the general prices in Switzerland less painful. The location about 100m from the SBB train station made this the best deal without taking a tram to a suburb.
Stayed 1 night in May 2026