For expensive Basel and Switzerland, this is about as cheap as it gets. Check in was easy if you follow the instructions. Yes, there is a bit of twisting around to get to your room, but this is not impossible to figure out. Facilities are super clean for sure. We liked the coffee/tea in the hallway.
The real deal here is the breakfast. When I booked the room through Expedia, I paid $19 total for the two of us. Onsite you pay closer to $30 per person. It is a decent spread with the usual European items including bacon & eggs, a variety of juices, and a nice coffee machine. I assume the three cappuccinos I drank made up for what I paid. This, including the great view, made the general prices in Switzerland less painful.
The location about 100m from the SBB train station made this the best deal without taking a tram to a suburb.