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City Inn Basel

3.0 star property

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Photo gallery for City Inn Basel

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk
Terrace/patio
Front of property
Family Suite | Bathroom | Shower, free toiletries, hair dryer, towels
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
Centralbahnplatz 14, Basel, 4002
  • Basel Zoo
    ‪9 min walk‬
  • Basler Muenster
    ‪12 min walk‬
  • Marktplatz
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪17 min drive‬

Room options

View all photos for Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs | Premium bedding, down comforters, in-room safe, desk

Budget Room with Queen Bed, only accessible by the stairs

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk

Deluxe Room with Twin Beds, accessible by the elevator

  • 279 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk

Deluxe Room with King Bed, accessible by the elevator

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV

Family Suite

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Budget Room with Twin Beds, only accessible by stairs

Premium bedding, down comforters, in-room safe, desk

Budget Room with Twin Beds, only accessible by stairs

  • 178 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs | Premium bedding, down comforters, in-room safe, desk

Small Single Room, only accessible by the stairs

  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception

Hotel Metropol Basel

  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, (580)
The price is $157
per night
$172 total
includes taxes & fees
Apr 17 - Apr 18
Hotel Metropol Basel

About this property

City Inn Basel

3-star hotel in Sankt Alban
This smoke-free hotel features valet parking, a front-desk safe, and free WiFi in public areas.
City Inn Basel offers 30 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
City Inn Basel features room service (during limited hours) and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

City Inn Basel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered valet parking on site (CHF 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 30 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Guests can access their accommodation through a private entrance
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 35 per pet, per day
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered valet parking fee: CHF 30 per day
  • Pet fee: CHF 35 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

City Inn Basel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 141 out of 413 reviews
Rating 8 - Good. 167 out of 413 reviews
Rating 6 - Okay. 68 out of 413 reviews
Rating 4 - Poor. 24 out of 413 reviews
Rating 2 - Terrible. 13 out of 413 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, walkable to city center. Free city pass.clean rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Mihaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel with good location
Nice and friendly staff, clean and comfort room. Very good location.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas markets
Perfect location for city break
Stayed 2 nights in Dec 2024

4/10 Poor

Tom

Liked: Cleanliness
Not very clear or helpful checking in (there appears to be 3 hotels combined into one) basic amenities good central location though
Stayed 1 night in Dec 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness, staff & service
Easy walk from train station, and not too far to walk into the city. Unexpected colour scheme and lighting in the shower!
Stayed 1 night in Dec 2024

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Give it a pass. Not mobility accessible
The only good things about this hotel: Alina at the front desk and the room is large. Access the hotel from Hotel Metropol. There is no ramp and you have a flight of stairs to the door. Then more stairs to reception. The elevator wasn’t working - room was on the 5th floor. Layout of the hotel is one of the weirdest I’ve ever seen.
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to central station and tram stops. Really convenient for exploring the city and zoo, as well as further afield. The hotel is not staffed 24/7 but the adjacent hotel (which is part of the same group) is, and they can assist with check in/out, bookings and other queries. Everyone was really friendly. Not all of the hotel is accessible by lift so if this is needed, let the hotel know when booking. We would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks a lot for the kindness, excellent service and delicious breakfast❤️
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!!
Stayed 1 night in Oct 2024

8/10 Good

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Room was compact and clean. Decent breakfast. Super convenient location near the train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Felix P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stefan

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is part of a 3 hotel complex. City Inn being the cheapest. It clearly depends what you're after. Cheap accommodation? This is your place especially when discounted on Expedia which beats booking directly at the hotel. We booked on Expedia 2 minutes before turning up at reception and everything was already in their system so no complaints there. Just be mindful that you really do get what you pay for. Rooms are tiny including the bathroom which may be an issue if you're a bit oversized. The rooms was very clean and functional. Coffee facilities available in the hallway. Aircon exists but unfortunately the remote had flat batteries so we could only switch it on but not off. Check everything upon check-in to avoid nasty surprises. Our room was facing a side street where Uber/Cab/food delivery trucks would park to wait for their next customers. Noise was unbearable almost all night. Aircon was loud too but at least there was one. Window can be opened but it was too noisy outside to do so. Check-in was painless just around the corner right next to Starbucks. Don't get confused. It's one reception for 3 hotels. The location is right across from the train station which makes it very convenient if this is your mode of transport. Bus/Tram are free during your stay thanks to the included Guest Pass you receive at check-in. Overall your rate of satisfaction will depend on the location of your room. Pay a bit extra to go higher up. Lift is available.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Corrinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to train and trams, walk from train station! Easy walking to local attractions such as the zoo, and restaurants. The free Basel card means free transport on the trams that pass by the hotel door. We received an upgraded room which was wonderful, very spacious,clean and quiet. Staff have been very welcoming and helpful with information and luggage lifting for tired travellers. Recommend and will stay again.
Stayed 1 night in Jul 2024

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a slightly strange maze of three inter-connected hotels but having had trouble locating which of the three reception points was working, I got checked in to a very nice room. Very convenient for rail station and old town. Excellent on site restaurant
Stayed 1 night in May 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff..great location for quick overnight.
Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusing
Stayed 2 nights in May 2024

4/10 Poor

Lee

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Basic without the basics
Room was pleasantly large vs some colleagues who said they had a tiny room with a skylight. However, screeching noise all night that the check in person nonchalantly said in the morning was the AC - and shrugged his shoulders. Awful breakfast which I refused to eat. Lovely bathroom / shower but shower gel bottle was empty - basics!?
Stayed 1 night in May 2024

4/10 Poor

Roman, Knoxville

Business traveler
Disliked: Cleanliness, amenities
The hotel name is not displayed on the building. This should not be allowed. Guest and friends of guests cannot find the place
Stayed 1 night in Mar 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Raylene

Stayed 1 night in Feb 2024

6/10 Okay

Dominik

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Mike

Stayed 1 night in Jan 2024