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GAIA Hotel Basel - the sustainable hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Restaurant
Reception
Front of property
Comfort Double or Twin Room, 1 Bedroom | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Centralbahnstrasse 13-15, Basel, 4002
  • Basel University
    ‪8 min walk‬
  • Theater Basel
    ‪9 min walk‬
  • Basel Zoo
    ‪10 min walk‬
  • Mulhouse (MLH-EuroAirport)
    ‪23 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | Premium bedding, free minibar, in-room safe, desk

Economy Single Room, 1 Twin Bed

  • 151 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, free minibar, in-room safe, desk

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom

Comfort Double or Twin Room, 1 Bedroom | Premium bedding, free minibar, in-room safe, desk

Comfort Double or Twin Room, 1 Bedroom

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

GAIA Hotel Basel - the sustainable hotel

4-star hotel in Sankt Alban
This smoke-free hotel features a full-service spa, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, massage/treatment rooms, and a business center.
GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
GAIA Hotel Basel - the sustainable hotel features a full-service spa and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 775 square feet (72 square meters) include conference space. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

GAIA Hotel Basel - the sustainable hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and noon.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 490 out of 591 reviews" "
Rating 8 - Good. 79 out of 591 reviews" "
Rating 6 - Okay. 10 out of 591 reviews" "
Rating 4 - Poor. 4 out of 591 reviews" "
Rating 2 - Terrible. 8 out of 591 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, excellent breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to trains and local buses to mueseums and attractions.Friendly, helpful staff. Great breakfest. Can reserve time for hot/cold baths and suana. Clean, comfortable, modern room with free minibar and coffee maker. Very comfortable stay.Pass for reduced museum prices and transportation too!
Stayed 1 night in Oct 2024

8/10 Good

Carol, North Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located for a few days in Basel. We took a day trip by rail to Lucerne and the hotel location was perfect for this reason. Also, the Old Town of Basel is a short walk. The close proximity to the train station was a bonus, but you must expect a little low level noise from the train and buses nearby. This didn't bother us. The breakfast was really good and the wait staff serving were excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facility. Patient and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Choice
The location of this hotel cannot be better! Across from the train station and easy access to trams and buses. Very friendly staff, small but comfortable rooms, good breakfast choices. I would definitely stay here again if in Basel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly with our many questions about the area. The location was perfect for our stay
Stayed 2 nights in Sep 2024

10/10 Excellent

larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 15 hotels while in Europe. This was absolutely the finest, while at the same time being the least expensive. A classic hotel that has been completely upgraded. The room was twice the size of other places we paid far more. Simply amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

P.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Daria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb and breakfast was delicious! The location near the train station was perfect for us!
Stayed 5 nights in Sep 2024

10/10 Excellent

Marilyn

Stayed 1 night in Sep 2024

10/10 Excellent

Eunyeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant surprise. The location of the property is perfect to catch a Tram to anywhere in Basel and right across from the train station to travel to other cities in Switzerland. The breakfast is delightful in a beautiful traditional Bavarian style room. We would stay here again if we returned to Basel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location handy to train and tram but it was the helpful staff that made this an amazing experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The initial room allocated was unsuitable as it had a sloping wall because of the roof line but the second room we were allocated was good and there was no danger of hitting my head on a sloping wall. The hotel is very close to the Basel railway station and the area around the station is safe. A pleasing feature of the stay is you get given a free Basil card which gives you free transportation on trams and busses in Basel as well as half price admission to museums
Stayed 2 nights in Sep 2024

10/10 Excellent

David J, Canton

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and very helpful. The room was very nice and the breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Firdos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 1 min walk to Basel train station and very nice rooms, with excellent breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Myra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. All the staff were great and extremely helpful. We would recommend this hotel to anybody considering a stay in Basel.
Stayed 2 nights in Aug 2024

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! Did not expect it but the reviews were accurate, this is a great hotel at a great price! We arrived in Basel a few days before our River Cruise. Had regular double room. The frig was stocked w/lemonade, apple juice beer and water, ALL COMPLIMENTARY! It was 92 degrees and the room was so nice and cool! Bed VERY comfy, and you get a scan code at checkin for half off on all museums and free trams (buses) which is super convenient considering the main station is steps from the hotel! Great city, old town is great, River has many nice restaurants. When we checked out and sat for a bit to kill time, we received cappuccinos and bottled water. Btw- PREPAY for BREAKFAST! It is SO worth it! Selection and service so good…(fresh squeezed juice, cheeses, eggs,….
Stayed 2 nights in Aug 2024