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GAIA Hotel Basel - the sustainable hotel

Property class: 4

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Photo gallery for GAIA Hotel Basel - the sustainable hotel

A multi-story hotel with a classic European architectural style, featuring a prominent corner entrance and multiple balconies.
A street view with a building labeled "GAIA" and a construction crane in the distance.
A spacious restaurant with wooden furniture, hexagonal patterned flooring, and large windows allowing natural light.
A modern living room with a glass coffee table, leather sofas, and a large window with curtains.
A modern bathroom with a shower, a bathtub, and a unique water feature.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
The current price is $274
includes taxes & fees
Aug 23 - Aug 24

Explore the area

View in a map
Centralbahnstrasse 13-15, Basel, 4002
  • Place, BIS Tower
    ‪3 min walk‬
  • Place, Basel Zoo
    ‪8 min walk‬
  • Place, Basler Muenster
    ‪14 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Smart Room

A bed with a black headboard, white and grey pillows, a black telephone, and a lamp on a bedside table.

Smart Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Economy Single Room, 1 Twin Bed

A hotel room with a bed, a desk with a chair, a TV, a framed picture on the wall, and a lamp.

Economy Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Twin Room, 1 Bedroom

A hotel room with a bed, a chair, a small table, and a desk with a lamp and flowers.

Comfort Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(57 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with a bed, bedside table, lamp, and a painting on the wall.

Superior Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

A modern hotel room with a bed, a red accent wall, a seating area with a red chair, and a view into the adjacent room.

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Gorgeous twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Gorgeous king Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

GAIA Hotel Basel - the sustainable hotel

4-star hotel in Sankt Alban
This smoke-free hotel features a full-service spa, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, massage/treatment rooms, and a business center.
GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
GAIA Hotel Basel - the sustainable hotel features a full-service spa and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 775 square feet (72 square meters) include conference space. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

GAIA Hotel Basel - the sustainable hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 614 out of 736 reviews
Rating 8 - Good. 92 out of 736 reviews
Rating 6 - Okay. 17 out of 736 reviews
Rating 4 - Poor. 5 out of 736 reviews
Rating 2 - Terrible. 8 out of 736 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ganesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff, wonderful breakfast and two full bathrooms in our family room!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the room was great! Great place across from the SBB station and near shopping.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and members of the hotel staff were courteous and extremely helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the early check in, we had just hoped to drop off our luggage. Great location, beautiful breakfast room and breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating. We would love to stay there again. The room was very comfortable and it came with breakfast. The location is incredibly convenient to the trains and tram. Some great restaurants in the area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was spacious and well decorated. Location was close to the train station and transit was convenient to Old Town. Wish we could have stayed longer.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the train station. The complimentary mini bar was appreciated. We loved the beautiful breakfast room and delicious food. Welcoming, helpful staff!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location to the train station. It was the perfect base for exploring and the staff and hotel was lovely too. And an amazing free breakfast in a beautiful room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location and friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Gorgeous hotel! Lovely accommodations
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5star
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Hotel was great location and staff very helpful and friendly! The continental breakfast was also very good ! Would come again !
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Derryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Spiros

Liked: Cleanliness, staff & service, amenities
Great service!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities
It was a great time there!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. The organic buffet breakfast was delicious and plentiful. The staff were fantastic and so helpful. The hotel itself is so convenient to train station and trams. The room was rather small but clean and comfortable. The free chocolate was a plus!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, amenities
The staff was so lovely, kind and welcoming. The rooms were good and the breakfast was nice too.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, amenities, property conditions & facilities
Great staff - you feel more like family than a guest and the little spa makes the stay super relaxing. Top breakfast!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the station. Very friendly and helpful staff. Good breakfast included. Free drink and snack in the room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel very (easy walk with bags) close to the railway station and tram stops. Walkable to old town (10-15 minutes) and a good breakfast. The room was modern with the refrigerator stocked with some soft drinks, juice, beer and Prosecco included. Extremely helpful staff who made us dinner recommendations and reservations at a local restaurant 5 minutes from the hotel door. A nice grocery store was also next door where we purchased salads and sandwiches. Would stay again.
Breakfast area
Cappuccino with breakfast (had a couple)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy, clean and staff very accommodating.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. The staff was very helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was excellent. The staff was friendly, helpful and very accommodating.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Ylenia

Liked: Cleanliness, staff & service, amenities
Great customer service, clean and spacious room, plenty of towels and toiletries. The breakfast was really good!!! We enjoyed the Basel card and the proximity to transportation and downtown
Stayed 1 night in Nov 2025