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Hotel Metropol Basel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Metropol Basel

Reception
Exterior detail
Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace
Interior entrance
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Elisabethenanlage 5, Basel, 4002
  • Theater Basel
    ‪8 min walk‬
  • Basel Zoo
    ‪8 min walk‬
  • Basel University
    ‪8 min walk‬
  • Mulhouse (MLH-EuroAirport)
    ‪23 min drive‬

Room options

View all photos for Double Room (First)

Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (First)

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Style)

Double Room (Style) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Metropol Basel

4-star hotel in Sankt Alban
A 24-hour fitness center, valet parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Metropol Basel offers 46 accommodations with safes and complimentary newspapers. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Metropol Basel features a 24-hour fitness center, multilingual staff, and concierge services. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Metropol Basel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle on request
  • Self parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Self parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 558 reviews" "
Rating 8 - Good. 226 out of 558 reviews" "
Rating 6 - Okay. 50 out of 558 reviews" "
Rating 4 - Poor. 15 out of 558 reviews" "
Rating 2 - Terrible. 6 out of 558 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
To check in we had to go to the connected hotel around the corner but after that the location near the station and not too far from the old town was excellent. The service that we received from the staff was excellent. The room was large and well appointed. The continental breakfast was better than average.
Stayed 1 night in Oct 2024

10/10 Excellent

Zicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early morning, luggage storage was not an issue, recieved our Basel city pass which we were able to use straight away. Very helpful staff. Great location from Train station.
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
A lovely hotel - we made several minor requests of reception staff and they were fulfilled cheerfully and promptly. Room was clean and comfortable and the hotel is very near the railway station and other transport links.
Stayed 5 nights in Sep 2024

10/10 Excellent

Unja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was close to the train station and main bus stops (making it super easy to get to where we wanted to explore), the room was quiet and spacious. Highly recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Lawrence, Madison Heights

Stayed 1 night in Sep 2024

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a return visit. We received a warm welcome and the staff were always polite and helpful. A plate of petit fours awaited us in our room. The room was large and although storage for our belongings was tight we managed well. Its accessibility to the station was a boon as we used the train and the Swiss Travel Pass every day. The only negative was the housekeeping. Only on one occasion was the room well cleaned. We were there for two weeks but our beds were not changed. In contrast there were always clean towels when we asked for them. Despite this one niggle, we would return if staying in Basel. It is very good value for money.
Stayed 14 nights in Sep 2024

10/10 Excellent

Xueheng

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

Raymond, Toronto

Convenient, 2 min. From train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Bruno

I would come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Corinne, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast buffet was excellent! Unlimited cappuccinos (or any other coffee you would like), meuselli with fresh berries, lovely fresh bread, eggs, bacon, cold cuts, cheeses, fresh fruit - everything you could desire.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the train station. Plenty of restaurants nearby. Friendly helpful staff. Enjoyed our stay. Only downside was I wanted twin beds which I thought was guaranteed and not a request.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stopover
Perfect for our 1 night stop over in Basel
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find but good place and great location.
The hotel was very hard to find. It is one of maybe three different lodging hotel brands that belong to the same company and so they share the same doors, somewhat. No elevator. My elderly mother missed a step and fell almost hitting her head on some kind of dresser at the front entrance, but thankfully she just missed it. Other than that, the staff was very friendly and accommodating. The room was what you would expect on average and was comfortable. Location was great being right next to Basel SBB.
Stayed 2 nights in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located with helpful staff who provided excellent advise. The only drawback for me was a complicated shower. Minor challenge.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was perfectly located for my needs after arriving via train from Germany. It was also very clean, however the room was incredibly stuffy and hot. There was no ability to change or modify the temperature in the room and We could not open the windows so it was pretty uncomfortable even though it wasn’t a particularly hot day. I might opt for an alternative hotel in the summer.
Stayed 1 night in Jul 2024

2/10 Terrible

r

Stayed 1 night in Jul 2024

8/10 Good

Jan-Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious
Nice spacious room on the 5th floor. It was clean and complete. Would have been perfect if there was airco
Stayed 1 night in Jul 2024

4/10 Poor

theresa

Traveled with partner
Liked: Cleanliness, staff & service
One night stop. There was no air conditioning, no fan, the windows being open wasn’t an option bc of the street noise and light. It was so hot and uncomfortable in our room we hardly slept. However if you were to go in the winter it would be a nice hotel. The location is very close to the train station. It was clean.
Stayed 1 night in Jul 2024

6/10 Okay

Frederick

Traveled with family
Liked: Cleanliness, room comfort
Good location but…
Hotel is well located, next to the train station and close to main attractions. Rooms are ok but service was a bit deceptive. We weren’t able to get an early check-in and ended up with 1 large bed instead of 3 as we had requested. This hotel is not ideal for family.
Stayed 1 night in Jun 2024

10/10 Excellent

mahnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy access
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We loved the helpfulness of the staff. They were very helpful!!
Stayed 3 nights in Jun 2024