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Hotel Metropol Basel

Property class: 4

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Photo gallery for Hotel Metropol Basel

A modern hotel lobby with a reception desk, seating areas, and a visible staircase.
Creator video
A modern hallway with a red abstract painting, a reception desk, and a staircase.
A hotel entrance with a staircase leading up to the door, a red car parked in front, and a building with a 'metropol' sign.
A modern hotel lobby with seating areas, a reception desk, and large windows offering views of the outdoors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available
The current price is $170
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
Elisabethenanlage 5, Basel, 4002
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Double Room (First)

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Double Room (First)

  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room (Style)

A hotel room with a bed, two chairs, a desk, a television, and a window with curtains.

Double Room (Style)

8.8 out of 10
Excellent
(45 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room

A hotel room with a bed, bedside table, lamp, chair, and a desk with a chair.

Superior Single Room

9.8 out of 10
Exceptional
(9 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with two beds, a small table with a plant, two wall-mounted lamps, and a large window with curtains.

Comfort Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, desk, chair, and a TV.

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Memory foam beds, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room

A hotel room with a bed, bedside tables, a desk, a chair, and a TV.

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

Hotel Metropol Basel

4-star hotel in Sankt Alban
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Hotel Metropol Basel offers 46 accommodations with safes and complimentary newspapers. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Hotel Metropol Basel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Hotel Metropol Basel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Airport shuttle on request
  • Onsite parking available only on request
  • Covered self parking on site (CHF 35 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CHF 19 for adults and CHF 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Hotel Euler, Centralbahnplatz 14, 4051 Basel]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Euler, Centralbahnplatz 14, 4051 Basel]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Covered self parking fee: CHF 35 per night (in/out privileges)
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 737 reviews
Rating 8 - Good. 294 out of 737 reviews
Rating 6 - Okay. 63 out of 737 reviews
Rating 4 - Poor. 26 out of 737 reviews
Rating 2 - Terrible. 9 out of 737 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Petro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a delicious breakfast, and wonderful staff. We liked everything about our stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was EXCEPTIONAL and the property nicely located to the Basel Train Station and excellent food and drink restaurants.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim was very nice and welcoming. She has a lot of patience towards customers.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and central location for visits to places of interest in Basel. Adequate breakfast. Ineffective air-conditioning in rooms.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, helpful staff.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel imperfectly adequate for a short stay. The highlight was the staff. Every person was so helpful and friendly. The rooms are a bit dated but clean and a comfortable bed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Zhongwei

clean room and stair, nice staff,good location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff courteous.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities
Great staff and good room. Would sttay there again. Very near train station.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Statyed for a night after late night flight. Everything was perfect! Perfect option for overnight stay if you have an early morning train to catch.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff at reception.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for Basel SBB station and bus to the airport
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hacer

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was no air con. The lady on reception was incredibly helpful- moved me to a quieter room (where could open windows) and got some fans, but it was still like a sauna. Got zero sleep
Stayed 1 night in May 2026
Verified review

4/10 Poor

ana

The hotel is ok, the rooms are spacious and clean. However the staff is very loud
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Clean room and common areas. Breakfast really good. Fresh fruit, cooked food, pastries, cold food. Eaten in breakfast room overlooking the rail station facade. Good value. Highly recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Staff nice. Good location. Good bed. Good bathroom. Plug next to bed. Decent tv choices.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is close to train station, which makes traveling easy. We got a Basel card, which offers free bus/tram rides upon check in. The room is a bit small, but clean. View outside our window is great. Room is warm when we check in, so we open the window. Not too noisy. The breakfast is on top floor, and not to miss the view.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heat wave caused our 2nd floor room to be intolerable. Husband had to sit in lobby in the night for hours. An air cond room on floor 8 was given to us for the next two nights but it was a fight. Cuddos to Kati for getting us the new room, which was lovely.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff !!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service
Fabulous location, lovely staff, big room, great shower, free travel card provided by hotel, bus to airport 2 min walk around the corner just. Trams 2 min walk around corner also. Massive supermarket below station and food court.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff were friendly. Only issue is check in confusion. 3 hotels connected and no one at our check in desk. Finally another guest told us we had to go to other hotel desk to check in. We would not have known. Need better communication
Stayed 1 night in May 2026