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Hotel Victoria

4.0 star property

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Photo gallery for Hotel Victoria

Terrace/patio
Exterior
Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$213
includes taxes & fees
Apr 12 - Apr 13

Explore the area

View in a map
Centralbahnplatz 3-4, Basel, BS, 4002
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basel Art Museum
    ‪11 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Single Room

Single Room | Bathroom shower

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Queen Room

Classic Queen Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Queen Room

9.6 out of 10
Exceptional
(38 reviews)
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior room with sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior room with sofa

9.8 out of 10
Exceptional
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Victoria Suite

Victoria Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Victoria Suite

  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About this property

Hotel Victoria

4-star hotel in Sankt Alban
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Hotel Victoria offers 107 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4209 square feet (391 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Victoria is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Bar & Bistro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,209 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Victoria Basel
Victoria Basel
Hotel Victoria Hotel
Hotel Victoria Basel
Hotel Victoria Hotel Basel

Hotel Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 448 out of 593 reviews
Rating 8 - Good. 123 out of 593 reviews
Rating 6 - Okay. 15 out of 593 reviews
Rating 4 - Poor. 6 out of 593 reviews
Rating 2 - Terrible. 1 out of 593 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and nice hotel. Close to train station and walking distance to many attractions. Parking was a little difficult to find (within the train station underground structure) but was convenient. Would happily stay again
Stayed 1 night in Dec 2025

8/10 Good

MARIAGINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good but it’s the same everyday If they change it every 2 days that would be a great option The place is a good access to train station just in front of the hotel u can save taxi fare and very convenient I’m satisfied with my stay and would recommend this hotel
Stayed 5 nights in Dec 2025

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would have given 5 stars and rated it excellent except our room was super warm and we could not adjust temperature ( it was winter time). Secondly and more importantly, our room was right on the square and the trams rail lines ran right out our window. It was difficult to get a good nights sleep. However, the staff was kind, super helpful and accommodated us with our luggage when we arrived early. The room was very nice with good space and amenities. Just rough being on the noisy train station square.
Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 2 nights in Dec 2025

6/10 Okay

Ayleen

Traveled with family
You can’t beat the location; it’s super close to the train station, the river, and the Christmas markets. The staff weren’t super friendly on arrival. We sat outside on the patio on arrival (waiting less than 15 min for our check in time) and staff told us we couldn’t sit there (all the tables were literally empty). The room was nice and spacious, but the restroom was sooo moldy (you could smell it). We stayed for one night and that was enough.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

Honi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great! It was close to everything we needed and wanted to see. The staff were welcoming when we arrived, helpful storing our luggage and calling a taxi when we were ready to leave. The food was good and the breakfast buffet was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Lori

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

Taha

Stayed 3 nights in Nov 2025

10/10 Excellent

EDSEL, Gainesville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for our needs. The staff understood our travel plans and worked with us to accommodate them. Very professional and top drawer all the way. I would recommend this as a great option for any travelers in Basel.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff very good. Zero train noise.
Stayed 2 nights in Oct 2025

8/10 Good

Gill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service at the front desk. Room was quiet and comfortable although very warm. Was charged for something additionally on my credit card when we paid the city rate in cash and didn’t use any other services in the hotel. Area directly around the hotel was a bit scary with really over confident begging.
Stayed 1 night in Oct 2025

10/10 Excellent

Rajat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall and convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good room with comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Mikako

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super conveniently located. Great service.
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man who checked us in was very professional, helpful, kind, and accommodating. The location of this hotel was also very convenient, a minute away from the trams. Would highly recommend staying here.
Stayed 4 nights in Sep 2025

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Diego, Burlington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You cannot beat a better location in Basel. Its right next to the train station that takes you around the city and out of the city if you wish. The location has stores that will address any need you have. The breakfast they provide is excellent providing something for everyone. The gym facility is poor with no air circulation and very warm. The entrance smells of cigarette smoke which is off putting. We don’t know if it was our room but the A/C while cooling left everything musty and damp. The hotel provides a Basel pass that gets you free use of public transit in the city and discounts for your sightseeing. Lastly, the staff was great. Friendly and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kanika

Stayed 1 night in Aug 2025