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HYPERION Hotel Basel

4.0 star property

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Photo gallery for HYPERION Hotel Basel

Front of property
Lobby
Premium bedding, free minibar, desk, laptop workspace
Premium bedding, free minibar, desk, laptop workspace
Breakfast, lunch, dinner served; Eastern European cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Messeplatz 12, Basel, BS, 4058
  • Congress Center Basel
    ‪3 min walk‬
  • Marktplatz
    ‪17 min walk‬
  • Basler Muenster
    ‪2 min drive‬
  • Basel (BSL-EuroAirport)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, free minibar, desk, laptop workspace

Suite, 1 King Bed

  • 43.1 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, free minibar, desk, laptop workspace

Superior Room

  • 247.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, free minibar, desk, laptop workspace

Suite

  • 484.4 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room

Premium bedding, free minibar, desk, laptop workspace

Business Double Room

  • 269.1 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, free minibar, desk, laptop workspace

Comfort Double Room

  • 215.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Double Bed

Premium bedding, free minibar, desk, laptop workspace

Comfort Double Room, 1 Double Bed

  • 183.0 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

HYPERION Hotel Basel

4-star Basel hotel, connected to the convention center in Basel City Centre
A full-service spa, a restaurant, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
HYPERION Hotel Basel offers 224 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 26-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Basel hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and printers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
In addition to a full-service spa, HYPERION Hotel Basel features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a library, and multilingual staff. Onsite parking is available (surcharge).

HYPERION Hotel Basel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Gaumenfreund - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 40 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gaumenfreund

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Golf lessons
  • Gym
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • Phone
  • Printer
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 40.00 per day
  • Pet fee: CHF 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Plaza Hotel
Ramada Basel Plaza
Hyperion Hotel Basel Hotel
Ramada Plaza Basel Hotel
Basel Ramada
Ramada Basel
Ramada Plaza Basel Hotel Basel
Hyperion Hotel Basel Basel
Hyperion Hotel Basel Hotel Basel

HYPERION Hotel Basel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah, Ballston Spa

Liked: Cleanliness, staff & service, property conditions & facilities
We would have enjoyed a coffee station in the lobby as part of our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service throughout stay. The only thing would be that the air con wasn’t cold enough however beautiful stay nonetheless
Stayed 1 night in Dec 2024

6/10 Okay

Dravin

Liked: Cleanliness, staff & service, property conditions & facilities
Room is too small for $175 microwave no Internet, pillows, very uncomfortable overall, I’ll give it a three star
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 2 nights in Dec 2024

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2024

10/10 Excellent

Calum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff were always helpful and kind. The room was lovely and the breakfast was great! Next time we’re in Basel we’ll be booking here again!
Stayed 3 nights in Dec 2024

6/10 Okay

Allen

Liked: Cleanliness, property conditions & facilities, room comfort
It’s OK
Get what you get for a conference centre hotel. Not far from town to walk but trams readily available anyway
Stayed 1 night in Dec 2024

6/10 Okay

lynette, salem

Traveled with partner
Disliked: Amenities
It wasn’t close to being a a4 star bally a 3 star
Stayed 2 nights in Dec 2024

10/10 Excellent

Lea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at Hyperion hotel was brilliant. Tram/buses just at the doorstep. The room was just enough with good walk-in shower. Free mini bar too! Staff were all so accomodating. Will definitely stay here again on our next visit to Basel.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is very nice, modern, clean, and comfortable beds. It appears to be poorly staffed. There were long lines to check in, very long wait times at the bar/restaurant, and no housekeeping service to clean our room during our 3 day stay. When we checked in the representative said the items in the mini bar were free (included) and it would be refilled daily. It was never replenished during our stay. There were gates up all around the outside of the hotel, not sure why. We stayed here as part of a Viking pre-cruise addition and added a day to our stay via Expedia.
Stayed 1 night in Nov 2024

6/10 Okay

paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On the positive side. Lovely room, fantastic fresh breakfast and easy access to old town. The negatives. Room not ready on first night, this problem impacted lots of guests. We eventually got a room at 17:00 and just made our dinner reservation in town. Reception staff were obviously under stress for the whole time we were at the hotel, there appeared to be a skeleton crew running the hotel. No explanation given for delays. Room not cleaned on second day. Third day normal service resumed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location and very nice stay
Stayed 2 nights in Nov 2024

8/10 Good

Nicolas

Stayed 3 nights in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Lyssa

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short get away
I was delighted i pick this hotel as it is in a great location, and i could fine not one thing to complain about
Stayed 5 nights in Oct 2024

10/10 Excellent

Brian, Townsend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and was able to get our room right away. Very friendly front desk staff. Mini bar is included. Hotel provided free tram tickets.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cityscape views
Very smart hotel with excellent views from the bedrooms. Very quiet on a weekend. I imagine it’s quite different during the week. Free mini bar with various drinks and some nuts. Only downside was the upselling emails I got in the days leading up to my stay. They were in German and went beyond my very modest capabilities so I had to use Google to translate for me to make sure it wasn’t something important. Hardly the worst issue I could have had but a bit irritating.
Stayed 1 night in Sep 2024

6/10 Okay

Frances

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth, Studio City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the conference center / area area. It’s a 35 minute walk from the main train station. However, there are trams and bus routes outside which can take you there also. My room was available early and it was great to be able to check-in when I arrived. The room was lovely and extremely comfortable. I appreciated having coffee and tea making facilities as I stayed for two nights. There was also a few complementary items in the mini-bar (water, beer, juice, pepsi and peanuts). Breakfast was included in my rate and they had a great selection of items. It is served in a bright airy room on the 3rd floor. I appreciated being able to take some items with me on my last day as I left at 7.15am. I had my own reusable coffee container but a staff member gave me a small cardboard container to use. I also had a drink one evening at the bar and the lady serving (I don’t remember her name) was extremely welcoming. As I was alone I appreciated her friendliness. The location of this hotel would be ideal if you were attending a concert or event at the arena. It’s also a good location, if you like to walk as I do or of you want to avail of the public transport.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paresh

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024