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Novotel Basel City

4.0 star property

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Photo gallery for Novotel Basel City

Lobby
Restaurant
Eco-friendly toiletries, hair dryer, towels, shampoo
Reception
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $193
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
Grosspeterstrasse 12, Basel, BS, 4052
  • Place, Basel University
    ‪2 min walk‬
  • Place, Basel Art Museum
    ‪15 min walk‬
  • Place, Basel Zoo
    ‪17 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪11 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds (Next)

Twin Room, 2 Twin Beds (Next) | Free minibar items, in-room safe, desk, laptop workspace

Twin Room, 2 Twin Beds (Next)

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | Free minibar items, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(43 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Free minibar items, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

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About this property

Novotel Basel City

4-star hotel in Sankt Alban
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and conference space. Housekeeping is available on request.
Novotel Basel City offers 145 accommodations with minibars (stocked with some free items) and minibars. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2066 square feet (192 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Novotel Basel City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Novotel Basel City has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,066 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 31 per person
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City

Novotel Hotel Basel City

Novotel Basel City Hotel

Novotel Basel City Hotel

Novotel Basel City Basel

Novotel Basel City Hotel Basel

Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 449 out of 767 reviews
Rating 8 - Good. 246 out of 767 reviews
Rating 6 - Okay. 54 out of 767 reviews
Rating 4 - Poor. 11 out of 767 reviews
Rating 2 - Terrible. 7 out of 767 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aymen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were supportive, and the service was brilliant
Stayed 1 night in Feb 2026

10/10 Excellent

Aymen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were so friendly and supportive
Stayed 1 night in Feb 2026

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
Room was Good, found the restaurant / room service menu very limited. Staff were fantastic!
Stayed 2 nights in Feb 2026

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and tidy hotel
Stayed 3 nights in Feb 2026

10/10 Excellent

Swapnil

Stayed 1 night in Jan 2026

8/10 Good

GABRIEL

Stayed 1 night in Jan 2026

8/10 Good

Heidi, Lynbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. 11 min walking from the train station and 5 mins with the tran num 11. The city center is at 10 min in the tran 15, the stop is a just in the corner of the hotel. My only complain, the sofa bed was horrible, cool (leather) and small. Sugestión: pillow-top or extra duvet.
Stayed 3 nights in Dec 2025

10/10 Excellent

candace

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent with great staff and location
Stayed 3 nights in Dec 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was ok, just the cleaning of the room that sometimes wasn't so good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Polina

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were brilliant, really helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Skyler

Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos, CAYEY

Great location,
Stayed 1 night in Dec 2025

8/10 Good

ALEJANDRO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in top conditions. The only thing was the bed. Mattress needs to be replaced.
Stayed 1 night in Dec 2025

2/10 Terrible

Aloysius

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Indicated my daughter’s birthday during the stay but the hotel did not do anything.
Stayed 4 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Eleftherios

Stayed 2 nights in Oct 2025

10/10 Excellent

Hoi Kwan

Traveled with family
Liked: Cleanliness, staff & service, amenities
everything is prefect, the breakfast was really good, the staffs was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious dinner, hot breakfast not as good as the rest. Stylish modern hotel. Not near much but free Basel card to get tram in to town.
Stayed 1 night in Oct 2025

10/10 Excellent

Fuad

Stayed 1 night in Oct 2025

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free travel pass excellent
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Aug 2025

8/10 Good

Glenn, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we stayed at in Europe. After this we would like aim for this Novotel Chain. They facility and Breakfast were good and well balanced. A reasonable bar in the lobby as well. They offered free Tram tickets to down town as they said not very vehicle friendly. We had to leave following day so did not try them.
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Stayed 1 night in Aug 2025