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Pullman Basel Europe

4.0 star property

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Photo gallery for Pullman Basel Europe

Exterior
Lobby
Terrace/patio
Classic Room, 1 Double Bed, Terrace, Garden View | View from room
Front of property - evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Clarastrasse 43, Basel, BS, 4058
  • Congress Center Basel
    ‪2 min walk‬
  • Marktplatz
    ‪12 min walk‬
  • Basler Muenster
    ‪16 min walk‬
  • Basel (BSL-EuroAirport)
    ‪19 min drive‬

Room options

View all photos for Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed, Terrace, Garden View

Classic Room, 1 Double Bed, Terrace, Garden View | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed, Terrace, Garden View

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Pullman Basel Europe

4-star hotel in Basel City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Pullman Basel Europe offers 141 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-cm LED televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 5813 square feet (540 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Pullman Basel Europe is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Bistro Europe - This bistro serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Europe

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,813 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm LED TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: CHF 55.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 55
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 55.00 (subject to availability)
  • Late check-out fee: CHF 55 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel

Pullman Basel Europe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 529 out of 763 reviews
Rating 8 - Good. 196 out of 763 reviews
Rating 6 - Okay. 25 out of 763 reviews
Rating 4 - Poor. 7 out of 763 reviews
Rating 2 - Terrible. 6 out of 763 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel.

A superb hotel for my first visit to Basel. The rooms are large, clean and well appointed. There’s a good restaurant, very friendly and professional staff, and the tram is minutes walk away. I was very pleased and impressed with this hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Anthony, North York

Liked: Cleanliness, property conditions & facilities
Good location and close to old town. Reasonable price.
Stayed 2 nights in Apr 2025

10/10 Excellent

FRANCESCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in central Basel. Friendly staff and the Basel Card for visiting tourists is a bonus. All local public transport for free.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rajitha, Aranayake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outfit . Very convenient location !
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location. Hotel is big and clean, room was lovely and huge and got very good light. Reception staff could not have been nicer.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

aditya

Stayed 1 night in Mar 2025

10/10 Excellent

Nu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, central, hospitable + memory foam pilllw!

One of the best Pullman hotels I’ve ever stayed at. Not only it’s very central, they provide you with free public transport for your stay (apparently a lot of hotels in Basel do this), their service was warm and friendly, they provide you with bottles of still and sparkling water! Also memory foam pillows! Which was what I needed after a long day!
Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

City centre Basel

Nice hotel in Basel and reasonably priced- apart from the breakfast - wow that’s expensive for tea and toast.😳. Service is great but then it usually is in Switzerland. No kettle in the room but that was soon corrected. Get a garden room if you can. Those at the front can be noisy.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basel city centre

Everything about this hotel works well. Good location near the city centre but is quiet during the night. Try and get a garden room rather than one facing the street. Breakfast is eye watering in price but it’s nice. Restaurant can do an evening meal but it’s not a great choice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Takeshi

Stayed 1 night in Feb 2025

10/10 Excellent

TUGBA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff was so friendly 😊
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the excellent service at the Pullman! Great location - shopping and restaurants within walking distance. Tram pickup right outside the door. Food and drink in the lobby restaurant were fantastic - loved the venison ghoulash. Clean comfy rooms. Had trouble with the heat/air but we opened a window. Overall highly recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Sandra, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here! Thank you for everything! We will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

CungTuong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Bella Velinova

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Low priority

We arrived after a day of international travel at 11am and was told check in was at 3:00 but they would let us know if our room was available sooner. Our Hotel.com room must have been a very low priority. For the next 4 hours we saw no less than 40 other people get checked in ahead of us.
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, room very good. A bit expensive, but convenient to town center. The area around the hotel had massive construction going on. A bit noisy, but very quiet at night. Two negatives: shower was terrible, one minute it was extremely hot and the next it was suddenly ice cold. Taking a shower was an adventure. Also the room was a bit warm, and the thermostat didn’t work. Overall though, a nice hotel. We’d definitely stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

stephen

Traveled with partner
5 star staff, very helpful and knowledgeable. Property was impeccable
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Stayed 3 nights in Oct 2024

10/10 Excellent

Linoska

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and the staff attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Lai-ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in very convenient location town center.
Stayed 2 nights in Aug 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 5 nights in May 2024

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very helpful for our 2 day stay in Basel.
Stayed 2 nights in Aug 2024