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January 2025
February 2025

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking

  • 183 sq ft
  • Sleeps 1
  • 1 Queen Bed

Deluxe Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Presidential Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Club Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Double Bed, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed

Superior Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Basel Marriott Hotel

4-star Basel hotel, connected to the convention center in Basel City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Basel Marriott Hotel offers 239 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This family-friendly hotel also offers a 24-hour health club, spa services, and a terrace. Onsite parking is available (surcharge).

Basel Marriott Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Basel Marriott Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (CHF 50 per day)
  • Limo/town car service
  • Self parking on site (CHF 50 per day)
  • Valet parking on site (CHF 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 40 per person
  • Self parking fee: CHF 50 per day
  • Valet parking fee: CHF 50 per day
  • Nearby parking fee: CHF 50 per day (984 ft away)
  • Pet fee: CHF 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The BaselCard is available at this property and guarantees several benefits including public transportation and discounts on various cultural and leisure activities.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Swissotel Basel Plaza
Swissotel Hotel Basel Plaza
Swissotel Plaza Basel
Basel Swissotel Le Plaza
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Swissotel Plaza Basel Hotel
Swissotel Le Plaza Basel
Basel Marriott Hotel Hotel
Basel Marriott Hotel Basel
Basel Marriott Hotel Hotel Basel

Basel Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 586 reviews" "
Rating 8 - Good. 193 out of 586 reviews" "
Rating 6 - Okay. 39 out of 586 reviews" "
Rating 4 - Poor. 22 out of 586 reviews" "
Rating 2 - Terrible. 11 out of 586 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Einav

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Cheryl, Seattle

Liked: Staff & service, property conditions & facilities
Construction
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well appointed room Comfortable Bed & Pillows Great expresso machine Fabulous Breakfast Excellent customer service Close to restaurants Nice late check out accommodation
Stayed 1 night in Oct 2024

10/10 Excellent

Amirhossein

Stayed 1 night in Sep 2024

4/10 Poor

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recomended. No garage. No help to carry
Stayed 5 nights in Sep 2024

10/10 Excellent

Noel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was friendly and informative.The rooms were clean. Only thing wrong was the construction that was taking place next to the hotel. The hotel was centrally located to what I wanted see and explore. Will stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Sep 2024

8/10 Good

Pam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were nice. Unfortunately there was lots of road construction.
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Sonali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the hotel was clean and conveniently located, I found the staff to be rude and service not upto the Marriott standard.
Stayed 5 nights in Aug 2024

10/10 Excellent

HYUK

Liked: Staff & service, amenities, property conditions & facilities
Best of best in Switzerland hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more than expected. Very roomy and comfortable. The staff was very helpful and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Saul

Stayed 1 night in Sep 2024

6/10 Okay

Felise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,not accommodating when flight delays.
The hotel was very nice and most of the staff were quite wonderful. I greatly enjoyed the gym, up to date equipment. However due to problems with my flights I didn't arrive until the next day and you charged me anyway as I was a few hours after the deadline but I was traveling. I thought that wasn't very understanding or accommodating. And it was particularly irritating that Stefan tried to blame it on hotels.com even though they called to advocate for me.
Stayed 5 nights in Aug 2024

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a conference, which was perfect. Very comfortable and spacious room with lots of storage. Connected to the conference centre. Very short walk to the river/restaurants/shopping/old town.
Stayed 5 nights in Aug 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, roomy, helpful staff
Comfortable, roomy, well appointed room. Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

dan

Stayed 1 night in Aug 2024

6/10 Okay

Gianfranco

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Kompliziert einchecken und auschecken. Unfreundlich. Reise viel aber noch nie Kaution bezahlen müssen, weder in den USA, Europa
Stayed 2 nights in Aug 2024

10/10 Excellent

Srijna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing over all
Stayed 3 nights in Aug 2024

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as advertised. Clean, convenient and staff was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

8/10 Good

thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was hot, air con didn't go lower than 24C so had uncomfortable night sleep
Stayed 4 nights in Aug 2024