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The Passage

4.0 star property

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Photo gallery for The Passage

Classic Room (Luxe) | Premium bedding, in-room safe, desk, blackout drapes
Front of property - evening/night
City view
Courtyard
Tech

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Steinengraben 51, Basel, BS, 4051
  • Marktplatz
    ‪8 min walk‬
  • Basler Muenster
    ‪9 min walk‬
  • Basel Zoo
    ‪9 min walk‬
  • Basel (BSL-EuroAirport)
    ‪16 min drive‬

Room options

View all photos for Executive Room

Shower, rainfall showerhead, free toiletries, hair dryer

Executive Room

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Luxe)

Classic Room (Luxe) | Premium bedding, in-room safe, desk, blackout drapes

Classic Room (Luxe)

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Passage)

Suite (The Passage) | Premium bedding, in-room safe, desk, blackout drapes

Suite (The Passage)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room (Patio)

Standard Room (Patio) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room (Patio)

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area | 55-cm LED TV with digital channels, TV

Junior Suite

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

The Passage

4-star hotel in Basel City Centre
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room.
The Passage offers 53 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-cm LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Basel hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
The Passage features a sauna and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

The Passage is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-cm LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 27 per person
  • Covered self parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Passage Basel
Passage Hotel Basel
Passage Hotel
The Passage Hotel
The Passage Basel
The Passage Hotel Basel

The Passage Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHIEN-CHEN

Stayed 3 nights in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quiet but too hard bed
Beautiful space, quiet, excellent shower, but the bed was way too hard and the 1 pillow provided too flat, which made the sleep less than great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wenlong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. A lot of shopping places in walking distance. Hotel sauna is very nice too
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here; I wish it could have been longer. The front desk staff were kind and helpful. Location was within walking distance to Christmas Markets and was a short taxi drive from airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Purley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got bus into town and short 10-15 walk to hotel (Free bus from airport if you staying in Basel) room was comfy, clean, excellent powerful hot shower. Very comfy bed, liked how curtains totally blocked out light so get a great nights sleep. Sauna in hotel was very good, needed after a long day in the cold outside. Nice little touches like tea, mulled wine and cookes in reception, again very wlecome after coming in from the cold. Location was great, short walk into town and christmas markets, or to station to get train to Luzern or Zurich or wherever, perfect location in that respect. Staff were beyond excellent, gave us so much advise and just so friendly. Didnt eat at hotel as we were out most the time and so many options around town, but it looked good. Loved our stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for walking distance to all Christmas Markets
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff! The staff here was truly exceptional. Their friendliness, helpfulness and attentive service is beyond compare. Every single person made us feel like we were someone important. The hotel was very nice too - comfortable and quiet. The Basel Card they gave us was a nice perk too, giving us free access to public transit and discounts at attractions. I would consider returning to Basel even more, just to stay here again.

10/10 Excellent

Nina Sarah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were lovely and the hotel was clean. Very easy to get to places. Free buses and trams with a ticket the hotel gives you which was great. Really enjoyed our stay and the breakfast! 12pm check out too which is great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, clean, quiet place in Basel
Fantastic room. Close to the train station. Very clean. Well appointed with a comfortable bed and the best shower I've had in a while. Many amenities offered. The staff was incredibly friendly and gave us a lot of great recommendations. I would stay and recommend to anyone
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Traveled with partner
Very helpful personal Great location between the Christmas Markets and the train station. Great people at the desk every time
Stayed 5 nights in Dec 2024

10/10 Excellent

Addison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Helpful staff. Quiet. Comfortable. Close to everything. Exactly what we needed!
Stayed 1 night in Dec 2024

10/10 Excellent

Janet, hollywood

Traveled with group
Great location. Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a walking distance from the SBB train station, and there are plenty of food and drink options around the area.
Stayed 20 nights in Oct 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early after being on a cruise. They stored our luggage and I went exploring for a bit. I was not feeling well and returned to see if my room was available. The reception staff were kind. The room I was booked into was not available, they provided me an upgraded room to allow me the opportunity to have so rest. This was much appreciated.
Stayed 1 night in Oct 2024

8/10 Good

Gordon

Liked: Property conditions & facilities, room comfort
Modern Hotel in Central Location
Good location, excellent buffet breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

james r.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms, good shower and great front d3sk staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Basel.
Very modern, clean hotel with nice room. Convenient to train station and trans. Bonus was free transport tickets for length of stay and museum passes with granted 50% discount.
Stayed 1 night in Oct 2024

6/10 Okay

Lan

Business traveler
Disliked: Amenities
Very sterile and lack character. Nothing like the photos
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

10/10 Excellent

Loraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and location
Hotel location was near several places of interest. Staff was very kind and had great information about places nearby. I would stay there again.
Stayed 1 night in Oct 2024