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Apollo Hotel

4.0 star property

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Photo gallery for Apollo Hotel

Indoor spa tub
Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes
Interior entrance
Front of property - evening/night
2 restaurants, breakfast served

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
$66
includes taxes & fees
Dec 27 - Dec 28

Explore the area

View in a map
Aldermaston Roundabout, Basingstoke, England, RG24 9NU
  • Place, Milestones Museum
    ‪2 min drive‬
  • Place, The Anvil
    ‪2 min drive‬
  • Place, Festival Place
    ‪2 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

7.0 out of 10
Good
(17 reviews)
  • 193 sq ft
  • 20 bedrooms
  • Sleeps 3
  • 1 Double Bed

View all photos for Ambassador Room

Ambassador Room | In-room safe, desk, laptop workspace, blackout drapes

Ambassador Room

  • 279 sq ft
  • 20 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio

Studio | In-room safe, desk, laptop workspace, blackout drapes

Studio

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • 14 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Double Room

7.0 out of 10
Good
(2 reviews)
  • 226 sq ft
  • 15 bedrooms
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Apollo Hotel

4-star Basingstoke hotel close to Festival Place
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is not available.
Apollo Hotel offers 125 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Apollo Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 2551 square feet (237 square meters) include a conference center. This business-friendly hotel also offers a sauna, spa services, and a library. Complimentary self parking is available on site.

Apollo Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Brasserie - This restaurant serves breakfast, lunch, and dinner.
Vespers - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Vespers

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • 15 meeting rooms
  • Business center
  • Conference center (2,551 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per stay
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Apollo Basingstoke
Apollo Hotel
Apollo Hotel Basingstoke
Apollo Hotel Hotel
Apollo Hotel Basingstoke
Apollo Hotel Hotel Basingstoke

Apollo Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 237 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 225 out of 1000 reviews
Rating 4 - Poor. 127 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Clive

Business traveler
Liked: Room comfort
I stayed for 4 nights.I was told that they do not service the roomms during a stay unless specifically requested. I had a Studio room like a suite. There was was plenty of space in the two rooms but everyting was rather tired. I had to wrestle the curtains open and closed, there was no temperature control and the sofa was stained and grubby. The TV control had a mind of its own. I suspect the batteries were failing and the safe was broken. I had a hair raising moment, literally, when I reached into a draw and touched a live 240 volt wire. When I reported this to the front desk I was told that there should have been a hair drier in the draw and people were stealing them by pulling the power lead out and leaving the live wire in the drawer. Bearing in mind that I am seventy years old and it could have been lethal, I was not even asked if I was OK. I did not make use of the Spa, bar and restaurant so I cannot comment.
Stayed 4 nights in Sep 2025

8/10 Good

gavin

Stayed 1 night in Sep 2025

8/10 Good

Sadik

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Joe

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms great facilites great. Let down by poor breakfast organisation.
Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Stayed 1 night in Sep 2025

4/10 Poor

Sharima

Stayed 1 night in Sep 2025

8/10 Good

Carol

Stayed 2 nights in Sep 2025

2/10 Terrible

Cameron

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honeslty the worst hotel i have ever stayed at. Very run down and outdated, holes in blinds letting light in. Bed was really uncomfortable. Bath was missing a plug. Would definitely stay anywhere else.
Stayed 1 night in Aug 2025

6/10 Okay

Billie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Sharon

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were disappointed that the pool was so small. It was bookable by the hour which isn’t stated on website. There is also adult only time which again is not on the website. Last morning wasted because of this. Check out was the same time as pool entry for children. Breakfast very basic for a 4* - particularly if you didn’t want a cooked breakfast. Will not be returning !
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

8/10 Good

samuel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 3 nights in Aug 2025

2/10 Terrible

Lianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible, old, and dated

When we arrived hotel had 4 stars on entrance (never is this a 4 star hotel) entrance was quite nice and staff were attentive, we upgraded and payed for a studio apartment! On entering the studio, carpets were dirty and warn, furniture is very old/dated and damaged, bed was fine but wallpaper was peeling and doors damaged, finishes in the room were horrible (as pictured) we went to the spa , that was extremely small and dirty! We decided to have some food, which was overpriced and very average at best!! We didn’t stay the night in the end and left shortly after dinner as this was a birthday treat so we were very disappointed!! Can’t comment on breakfast or sleep experiences as we didn’t experience them
Stayed 1 night in Aug 2025

6/10 Okay

Dr Joao Leonardo

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were very dated and dirty. Door didn’t lock from the inside so felt unsafe as a solo female. Would not stay again
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Not really a 4-star hotel

We were on 4th floor in room 425. One night stay. We were tempted by the pool. The person on the pool reception was nice enough and we booked to go between 7-8pm. The pool area looked a bit run-down. The bar food was alright; we had the prawn tempura, garlic mushrooms with bread and a large portion of chips between the two of us. It came to about £33 with drinks (a pint of beer and a J2O). The room was ok, but the safe wasn’t working, and the door was very hard to open. I needed my husband to open it as I’m weak from Chemotherapy. He struggled a little bit and we noticed the wood looked like it had expanded. We mentioned these points to the person on reception when we checked out, as we felt the door was a risk in the event of a fire or other incident that would require evacuation. Also, the morning that we were checking out, we went down to breakfast and the stair-well light on the 4th floor was out. This was dangerous we felt, as people could potentially trip down the stairs and it was hard to see through the glass in the door through the corridor. For a 4-star hotel, it felt rather in need of an update and some revamping.
Stayed 1 night in Aug 2025

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Clare

Traveled with family

Great if you need to be 1hr from Southampton.

The hotel was ok for what we need and the price was great. However, the hotel is in need of updating.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Hotel Apollo

Noisy at night room in desperate need of cleaning and updating. Bathroom abysmal Restaurant and bar area ok. Lack of preferred wine they had had a busy weekend But convenient location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vinny

Stayed 1 night in Jul 2025

6/10 Okay

Antony

Traveled with family and small children
Liked: Cleanliness, staff & service
not broken items
Stayed 1 night in Aug 2025

8/10 Good

T

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok for one or two nights

Friendly staff - nice food - comfortable bed. Shower was dirty with p**** hair and top of soap container. Draw which clearly states “hair dryer” was empty. Generally place rather tired looking and could use a freshen up.
Stayed 1 night in Jul 2025

4/10 Poor

Daren

Traveled with family
Disliked: Staff & service, property conditions & facilities

Dated (badly dated!)

Sofa bed broken
Lamp broken
Curtains stuck!
Stayed 1 night in Jul 2025