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Apollo Hotel

4.0 star property

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Photo gallery for Apollo Hotel

Indoor spa tub
Coffee service
Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes
Front of property - evening/night
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
Aldermaston Roundabout, Basingstoke, England, RG24 9NU
  • The Anvil
    ‪3 min drive‬
  • Festival Place
    ‪4 min drive‬
  • Milestones Museum
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, laptop workspace, blackout drapes

Single Room

  • 193 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Studio

Studio | In-room safe, desk, laptop workspace, blackout drapes

Studio

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Ambassador Room

Ambassador Room | In-room safe, desk, laptop workspace, blackout drapes

Ambassador Room

  • 279 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

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Mar 25 - Mar 26
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About this property

Apollo Hotel

4-star Basingstoke hotel close to Festival Place
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is not available.
Apollo Hotel offers 125 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Apollo Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 2551 square feet (237 square meters) include a conference center. This business-friendly hotel also offers a sauna, spa services, and a library. Complimentary self parking is available on site.

Apollo Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Brasserie - This restaurant serves breakfast, lunch, and dinner.
Vespers - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Languages

Czech, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Romanian, Slovak, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Vespers

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • 15 meeting rooms
  • Business center
  • Conference center (2,551 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per stay
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Apollo Basingstoke
Apollo Hotel
Apollo Hotel Basingstoke
Apollo Hotel Hotel
Apollo Hotel Basingstoke
Apollo Hotel Hotel Basingstoke

Apollo Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 231 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 228 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, superb meeting facilities
Room was very adequate, meeting room facilities and food were amazing
Stayed 3 nights in Sep 2024

8/10 Good

andrew

Business traveler
Stayed 1 night in Nov 2024

4/10 Poor

Hubert

Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My stay stared badly as the room I was given was not what I booked. I was downgraded without being told beforehand or at check-in. I had to ask why I did not have the right accommodation. I was given a lame excuse. The place I was given was not good at all. My partner was upset as it was our anniversary and I promised her a nice suite and received a poor second
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Fiona

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Needs updating as there was would in the room and furniture was worn
Stayed 8 nights in Oct 2024

2/10 Terrible

Zoe

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The reception and bar all looked 2-3 star and staff very nice, but the bedroons and showers were so run down and furniture not fit for a charity shop! So needs a refurbishment. Outside deralict looking in places. But food excellent!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Unfortunately having booked online I did need to wait an hour before checking in. This was around 6pm, so well after the checkin time. Shouldn’t have to wait that long before booking and paying (while at the hotel) to then being able to check in.
Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed ok, pillows not so much. Good shower. Room (and Hotel) very tired in need of maintenance, paint, carpet, love. Fine for an overnight stay I suppose (but choose a Premier rather than this)
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

i

Business traveler
Disliked: Property conditions & facilities
Not four star at all
Definitely NOT a four star hotel. It may have been when built but not now. Tired, dated and needing significant improvement
Stayed 1 night in Oct 2024

2/10 Terrible

Lucy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Endless issues with this hotel, staff dont know what they are doing. We arrived and 1 of the bedrooms had not been cleaned from previous person, the hair dryer was broken and took 4 requests over 3 days to have one sent to room. The shower leaked, the window was broken, the windowsill coming away from wall, the pillows were like huge rocks and zero cleaning for the entire 4 days. No one provided us with more toilet roll, change of towels or teas and coffees. Terrible stay!!!!!!!!!!
Stayed 4 nights in Sep 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Charlie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old building falsely advertised to look new. Food well below par.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Traveled with partner
Disliked: Property conditions & facilities
Rooms looked 'tired', and could do with a revamp. You had to ask to have new towels on a daily basis (which was not explained on check in). Dirty plates and empty bottles left in the corridor, not cleaned up for more than 24hrs. However, there was one outstanding member of staff called Tru, who despite being a trainee went above and beyond without hesitation.
Stayed 3 nights in Sep 2024

6/10 Okay

Lucille

Stayed 1 night in Sep 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

William

Traveled with family
Disliked: Property conditions & facilities
This is advertised as 4 star and great WiFi no WiFi in room and very week in lobby rooms are dated decor is dated outside looks shabby definitely not the 4 star hotels that I am use at least a low 3 star and only because it has gym and pool no room service no room cleaning have to get everything yourselves from the cleaning trolley left in hallways so if you book and expect 4 star service you will be greatly disappointed.
Stayed 5 nights in Sep 2024

8/10 Good

mahesh

Stayed 2 nights in Sep 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Proper was amazing with superb food and friendly staff. Shower was groaning and noisy, towels and bedding were not changed at all during my 4 day stay. Room looked dated
Stayed 4 nights in Sep 2024

2/10 Terrible

Tristram

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Amenities
Stayed 4 nights in Sep 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Pleasant Stay
I arrived at the Hotel, first impressions I must say with the added bonus of the Horizon Health Club looked inviting, I had just made the reservation as I had just flown in from Canada, proceeded to reception showed them my booking and she said it's not visable on there system , come back in 1 hour , and even another lady said maybe 2 hours, I said look I have a confirmed booking from Hotels.com, they were not interested, came back after 1 hour and then was able to check in , the mannerism of the receptionist was not welcoming , I even had to ask what was the my entitlements while staying , she explained in a angry tone, we don't clean your room daily, if you want toiletries , fresh towels, toilet paper come to reception and we will give, I was not amused I was spending 5 nights @ the Apollo, anyway eventually got to my room , first impressions , disappointment, dated, old fashioned room, ripped Upholstery on the sofa , stains everywhere, carpet felt sticky as you walked on it, bed was so uncomfortable like sleeping on springs, bathroom was shocking , toilet hardly flushed you had to reave it like a motor bike to get it to work , Shower flooded as the drain was blocked , overall looked and felt dirty, not very clean, overall the hotel lacks good Management, the most annoying experience was when i told them it was so cold in my room and the radiator is not working , they replied it's summer there all switched off , I said it's cold in my room at night, no care, ignored me.
Stayed 5 nights in Sep 2024

8/10 Good

Ian

Liked: Staff & service
Stayed 3 nights in Sep 2024