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Holiday Inn Basingstoke by IHG

4.0 star property

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Breakfast, lunch, dinner served; British cuisine
Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Exterior
Breakfast, lunch, dinner served; British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk
$82
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Grove Road, Basingstoke, England, RG21 3EE
  • Festival Place
    ‪2 min drive‬
  • The Anvil
    ‪2 min drive‬
  • Milestones Museum
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

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About this property

Holiday Inn Basingstoke by IHG

4-star Basingstoke hotel close to Festival Place
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Holiday Inn Basingstoke by IHG offers 86 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 807 square feet (75 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Holiday Inn Basingstoke by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Open Lobby - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (807 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar, and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Basingstoke By Ihg Basingstoke
Holiday Inn Basingstoke by IHG Hotel
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke by IHG Basingstoke
Holiday Inn Basingstoke by IHG Hotel Basingstoke

Holiday Inn Basingstoke by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 232 out of 556 reviews
Rating 8 - Good. 192 out of 556 reviews
Rating 6 - Okay. 78 out of 556 reviews
Rating 4 - Poor. 33 out of 556 reviews
Rating 2 - Terrible. 21 out of 556 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my one night stay. Thank you l
Stayed 1 night in May 2025

8/10 Good

Gill

Liked: Cleanliness
Comfortable room although none have walk in shower. Did look a little tired but friendly and helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Lesley

Liked: Staff & service, amenities, property conditions & facilities
Comfortable and lovely staff. Ground floor room which suited my mobility. The room was clean and airy, but sadly the bathroom could have used a bit more cleaning! (The lower toilet bowl was stained, and I don't think anyone had cleaned the bathroom door in some time! It was splashed and grubby.)
Stayed 2 nights in May 2025

6/10 Okay

Caroline

Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Don't stay on ground floor

Was woken at 0500 by the person in the room above getting up. They were not doing anything loud but the floor creaked so badly it made me wake up. I checked in late after a long day on the road and did not need this.....
Stayed 1 night in May 2025

10/10 Excellent

Benedict

Stayed 1 night in May 2025

4/10 Poor

Andy

Liked: Staff & service
Disliked: Property conditions & facilities
Dated hotel no money spent on it. Several big spiders in my room.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan, Bournemouth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Tarpit

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Guy

Liked: Cleanliness
Disliked: Room comfort

Theft of food

Not impressed with the room size. Bed too soft and low. Was surprised and shocked by the fact that a family group of 4 adults were allowed to fill plastic containers with everything from the breakfast buffet to the detriment of other guests. They emptied the bacon, sausage serving trays, also eggs , cereals milk and eventually coffee in thermos flasks. Your other guest had to wait until your staff filled them again. Should this hotel group wish to make profits in the future , your staff should not pander to guests effectively stealing your offered food. Oh yes, they had also filled their plates to overflowing before eating. Disgusting.
Stayed 1 night in Apr 2025

10/10 Excellent

ravinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Good choice in dining options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Apr 2025

4/10 Poor

MARK

Disliked: Property conditions & facilities, room comfort

Lack of Investment

The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel for short stays

It's a very nice hotel, situated well not expensive our breakfast was lovely lots of choice
Stayed 1 night in Mar 2025

10/10 Excellent

Kaysha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again, very friendly staff.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not going back, heating not working, no hot water

Room was cold - no heating - unit had a spanner - needed servicing. Restaurant closed, but bar fish and chips were lovely. No hot water in the room - very unhappy about this. Breakfast was luke warm not hot. Expected better for the price from a Holiday Inn.
Stayed 1 night in Mar 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Business traveler
Liked: Amenities
Always consistently good, staff always pleasant helpful and friendly.
Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible overpriced decaying relic

A terrible decaying relic that should probably be pulled down. Greeted by parking eye if you get fined for pushing the wrong button (tough) Then proceeding through automatic doors trying to rattle themselves off the hinges. No investment this century. Beds are ridiculously uncomfortable, Just about every surface is heavily stained, Lights make no sense, hugely overpriced at a push 2 star hotel. Would avoid at all costs. 2 star property with 4 star price tag, much better available for alot less nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Chien-Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Feb 2025