5-star Batam hotel connected to a shopping center, walkable to Harbour Bay Ferry Terminal
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Batam Marriott Hotel Harbour Bay offers 216 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include massages and body treatments.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
In addition to a full-service spa, Batam Marriott Hotel Harbour Bay features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
8 meeting rooms are available. This luxury hotel also offers a garden, concierge services, and laundry facilities. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite parking is available (surcharge), along with a car charging station.
Batam Marriott Hotel Harbour Bay is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Goji Kitchen+Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Mill&Co - This café serves light fare only. Open daily.
Altitude - Overlooking the ocean, this cocktail bar specializes in Asian cuisine and serves light fare only. Open daily.
Jiang He - Onsite restaurant. Open daily.
24-hour room service is available.
Languages
Chinese (Mandarin), English, Indonesian
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM
Onsite parking available only on request
Self parking on site (IDR 60,000 per day)
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Restaurants on site
Altitude
Goji Kitchen+Bar
Jiang He
Mill&Co
Things to do
24-hour gym
Full-service spa
Outdoor pool
Family friendly
In-room crib
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
8 meeting rooms
Outdoors
Garden
Vegetable garden
Full-service spa
4 treatment rooms
Body treatments
Couples treatment rooms
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height counter and sink
Low-height electrical outlets in bathroom
Transfer shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
1 building
12 floors
At least 80% lighting from LEDs
Banquet hall
Built in 2020
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic water bottles
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Free crib
Bathroom
Bathrobes
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch LED TV with premium cable channels
iPod dock
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately IDR 302500 for adults and IDR 151250 for children
Airport shuttle fee: IDR 215000 per vehicle (one-way, maximum occupancy 0)
Self parking fee: IDR 60000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam
Batam Marriott Hotel Harbour Bay Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest.
Very clean. Patient and excellent service provided.
Great accessibility to great food (within walking distance and interesting places of activities (within 15-20mins of travelling).
there was a bazar nearby the hotel and it was so loud until 9pm-ish. the hotel itself was located in the very conveniently and quite clean - even though my shower holder was already broken when I checked in, and the staff are very friendly and their service was amazing. there is a construction going on nearby to build a new shopping mall/restaurants area which will add more value to revisit the hotel.
Nice cosy place next to the customs so straight into the hotel. Clean and very customer focused folks.
Jones an apprentice was exceptionally courteous!
It was a fantastic stay. The staff was top notch professionals. They oozed sincere warmth. The children were highly entertained by the friendly and captivating magician. Their holiday programmes are also very well planned. Marriotts is a must go to place to live it up.