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Batam Star Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Batam Star Hotel

Lobby lounge
Room | Desk, free WiFi
Room | Room amenity
Lobby sitting area
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Komp. Nagoya Square, Block C. no. 64 – 68, Batam
  • Nagoya Hill Mall
    7 min walk
  • Harbour Bay Ferry Terminal
    3 min drive
  • Grand Batam Mall
    3 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    25 min drive

Room options

View all photos for Room

Room | Room amenity

Room

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Batam Star Hotel

3-star Batam hotel close to Harbour Bay Ferry Terminal
A restaurant, a coffee shop/cafe, and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Batam Star Hotel offers 50 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Batam hotel also offers dry cleaning/laundry services, 24-hour room service, and a front-desk safe. Complimentary self parking is available on site.

Batam Star Hotel has designated areas for smoking.

Batam Star - This café specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
New Star - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Batam Star
  • New Star

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Batam Star
Batam Star Hotel Hotel
Batam Star Hotel Batam
Batam Star Hotel Hotel Batam

Batam Star Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Batam star review
The location is good for a day or two. However the room is not ventilated and is smelly. Not at all good for non-smokers. The area is safe but seedy. Ok for people looking for value rather than amenities.
Stayed 1 night in Aug 2018

10/10 Excellent

AMINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe to stay nearby mosque around the street
Good service and excellent
Stayed 2 nights in Feb 2018

8/10 Good

Moo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
They did not receive my confirmed booking so end up with the higher floor. I hope hotels.com can improve and inform the hotel and verified that the hotel have received the booking.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jun 2017

4/10 Poor

Rob, Charleston, SC

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap hotel, not as advertised, batam is horrible
The hotel is located in the middle of the ghetto (which is what Batam is). This is not visible from the strategically taken picture of the front of the hotel. As a white tourist, expect to get ripped off everywhere you turn. They will over charge you for all taxi rides despite negotiation and for food and even when changing money lied and said the advertised price is only for $100 or more and gave themselves a 16% commission on the money I changed. There is absolutely no reason to visit this island. There is nothing to do but a couple of malls. You cannot walk around without people staring at you and yelling at you to try to extort money from the rich tourists. The prices are cheap but you will not get the cheap prices. You are much better off staying in Singapore where people are honest and will not take advantage of you. If these people wanted tourists then they should be treating them a little better but maybe I'm the only one who notices what's going on. Back to the hotel, there was a creepy abandoned building right next to my unlocked hotel window. Stains, hairs, and tears all over the disgusting bedding and towels. When the towels were wet after use they smelled like cigarette / wet dog. There is no possible way that the sheets were washed after the last guest stayed because there is no way to get that much hair back on the sheets after washing. There was mold growing on the ceiling in the bathroom and the floor in the bathroom and ants crawling all over

8/10 Good

TAEJUNE

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Good stay!
Affordable price with acceptable service. It is good when you are travelling on budget.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard, SG

Liked: Cleanliness, staff & service, room comfort
simple breakfast, expected from budget price. would be nice if had small fridge in the room. overall nice room.

10/10 Excellent

Raymond, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean new wide room
Good, we are staying for leisure that's excellent with near shopping center, many food, massages, and the room is clean, good wifi. Seems like after renovated room.