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Crown Vista Hotel

3.5 star property

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Photo gallery for Crown Vista Hotel

City view
Lounge
Property entrance
Terrace/patio
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Breakfast included
  • Pool

Explore the area

Map
Kompleks Top View Garden, Batam, Batam Island, 29432
  • Grand Batam Mall
    ‪6 min drive‬
  • BCS Mall
    ‪6 min drive‬
  • Maha Vihara Duta Maitreya Temple
    ‪7 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪25 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ibis Styles Batam Nagoya

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, (162)
The price is $29
per night
$35 total
includes taxes & fees
Feb 25 - Feb 26
Ibis Styles Batam Nagoya

About this property

Crown Vista Hotel

3.5-star Batam hotel with coffee shop/cafe
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available once per stay.
Crown Vista Hotel offers 83 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Crown Vista Hotel features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 108 square feet (10 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, the property provides an airport shuttle (available on request) and a ferry terminal shuttle. Complimentary self parking is available on site.

Crown Vista Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Scenery - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.
New Shangrila Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free area shuttle
  • Ferry terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • New Shangrila Restaurant
  • Scenery

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (108 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to November 18:
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 100000.00 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Crown Vista
Crown Vista Batam
Crown Vista Hotel
Crown Vista Hotel Batam
Vista Hotel Batam
Crown Vista Hotel Hotel
Crown Vista Hotel Batam
Crown Vista Hotel Hotel Batam

Crown Vista Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 80 reviews
Rating 8 - Good. 33 out of 80 reviews
Rating 6 - Okay. 19 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Chua

Business traveler
Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

shashank

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is wonderful, The property is dilapidated and not maintained. Sofas have stains. Understand that it was a quarantine facility during COVID times and has not been upgraded since. The drinks menu in the bar is very limited, the live band though on a Saturday night was awesome, still the bar was deserted. It overseas the city and there is a nice balcony but not well kept. The noise from the traffic on the highway below and the mosque is very disturbing in the room. The staff though was pretty cordial. Limited vegetarian options in the menu.
Stayed 2 nights in Dec 2023

6/10 Okay

Chean Veen

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Short of being a resort and yet a hotel slightly far from town, the only comfort that the hotel provides is free shuttle services and an extremely friendly and bilingual service team who goes all out to help customers. If only facilities and amenities could be upgraded, I would have given it a 4 star rating.
Stayed 2 nights in Dec 2023

10/10 Excellent

IRWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days vacation in Batam
Stayed 2 nights in Aug 2023

10/10 Excellent

Kamsani

Stayed 1 night in Jul 2023

6/10 Okay

CHEE KWONG

Liked: Staff & service, amenities
View is good as long it is not facing the residential property which is 30m apart. Breakfast is OK. Room needs upgrade as it is old, dark and got some odor as well as the corridor. Floor dusty. Gym facilities and pool is ok , however the spa pool a bit dirty.
Stayed 1 night in Mar 2023

6/10 Okay

anna

Stayed 2 nights in Mar 2020

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Vista is on a hill side overlooking the City of Batam. It has a nice breeze current that sweeps up the hill making the climate very pleasant. The hotel has a clean large first class swimming pool and hotel provides regular daily free shuttles to two different large malls. Staff are very friendly professional and top notch. Can not say enough about the pleasant staff.
Stayed 2 nights in Feb 2020

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay staff were all very positive friendly and efficient.Used the large swimming pool daily. It was not busy clean and warm. The hotel has a free shuttle bus to two different malls. The Naygota Mall is bigger and much better with more choices for stores and restaurants. Mall meals are reasonable and varied. Both malls have large supermarkets that are very good for picking up soft drinks, fruit and snacks. Hotel drinks are over priced by several hundred per cent.
Stayed 4 nights in Feb 2020

8/10 Good

Faizal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Chan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not near to mall, but they provide shuttle or you can book grab. Breakfast not much variety. Overall are fine and value for money.
Stayed 2 nights in Sep 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice get away
The hotel staff was nice and friendly. I was picked up from the ferry terminal by the hotel driver he was very friendly. Upon checkin the front desk staff was very friendly as well. The D-nest bar was good as well the food was good and they had a few craft beer that were nice as well. The band there was quite good as well.
Stayed 2 nights in Sep 2019

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was pleasant and the staff was kind to allow me to check in earlier.
Stayed 1 night in May 2019

8/10 Good

Clair

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Noisy
On both nights of our stay, it was very noisy. We were in room 222, the receptionist informed us on our second night it’s because there’s a wedding and the ballroom is just above our room. After complaining about, the receptionist by the name of Windy did not bother offering to move us to another room despite my husband asking her to.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The decoration of the room could have much better with just paint in soft colours and not wallpaper.
Stayed 7 nights in Apr 2019

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i checked in on the 22/12/18 and stayed till 24/12/18. During the 2 days of stay, I thoroughly enjoyed my stay. Firstly , I was greeted with a big surprise. The front office has upgraded me from a standard to Deluxe room. The room is not only neat and tidy,but what i like most is the huge balcony with chairs and tables. Facing the view, there's a huge screen. My son was happy to sip his drinks and enjoyed the viewing the screen. at that time, it was on football. Staff are friendly and I give credit to the front office manager, David. He replies promptly . Hotel has a free shuttle to BCS and Nagoya Hill to and fro. It has a spa, I did my facial, massage and eye treatment for Singapore 50. It is really good . I am sure, i will visit again and stay in the same hotel again.
Stayed 2 nights in Dec 2018

8/10 Good

Ravindran

Liked: Cleanliness, staff & service
Nice and quite place but no mini shops to buy things . Need to take taxi if wants to buy things
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Liew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Trip with a Good Hotel!
Hotel condition not bad actually, Night scenery is good because on small hilltop, Staff are friendly & helpful, Breakfast is good, Free shuttle bus to local shopping mall is a plus point.......... overall very good! Happy Trip! Will come again!

6/10 Okay

Sue, Singapore

Liked: Staff & service, property conditions & facilities
Nice night bird’eye view
Like the quiet ambience. Good get away from bustle of city. Windy n nice bird’s eye view at balcony to cityscape. Friendly n helpful staff Overall hotel seems clean well kept but wonder why the bath curtain is not changed when it’s stained with mold. Not an expensive item to change often.
Stayed 2 nights in Dec 2017

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View
Good sencery view. Live band and DJ are awesome.
Stayed 1 night in Dec 2017

8/10 Good

ws

Liked: Staff & service
Stayed 1 night in Nov 2017