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I Hotel

4.0 star property

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Photo gallery for I Hotel

Property grounds
Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi
Lobby
Outdoor pool
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
  • Nagoya Hill Mall
    ‪4 min walk‬
  • Harbour Bay Ferry Terminal
    ‪4 min drive‬
  • Grand Batam Mall
    ‪4 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 King Bed

  • 320.2 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room-Smoking

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers

Four Points by Sheraton Batam

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (122)
The price is $67
per night
$81 total
includes taxes & fees
May 22 - May 23
Four Points by Sheraton Batam

About this property

I Hotel

4-star Batam hotel walkable to Nagoya Hill Mall
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
I Hotel offers 165 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.
In addition to a full-service spa, I Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Onsite self parking is complimentary.

I Hotel is a smoke-free property.

I Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (December 31) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

I Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 265 out of 504 reviews
Rating 8 - Good. 192 out of 504 reviews
Rating 6 - Okay. 37 out of 504 reviews
Rating 4 - Poor. 4 out of 504 reviews
Rating 2 - Terrible. 6 out of 504 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Serene

Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mohammed

Stayed 2 nights in Feb 2025

10/10 Excellent

Mohamed Zahril

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Stayed 1 night in Feb 2025

8/10 Good

Razali Bin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Mina

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

MOHAMMAD FAIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Taekseon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual.

Everything is in order. Tidy & clean.
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mohammed

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Ajib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. good location
Stayed 1 night in Dec 2024

10/10 Excellent

Hwee Ling

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

KENTA

Stayed 1 night in Sep 2024

8/10 Good

Matteo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel well presented and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fine
Stayed 2 nights in Nov 2024

8/10 Good

Wei Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Oct 2024

8/10 Good

Loo Bin

Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room review

Spacious and comfortable. Abundant pillows and bolster. The bolster case and quilt cover had a little stain or marks. Could be useful to provide hand towels and bigger portion/bottle of bath gel.
Stayed 1 night in Sep 2024

8/10 Good

X.Y.

Traveled with family
Liked: Cleanliness, staff & service
Second time at this hotel. The bed was not comfortable for superior room. I think this is my last time at iHotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

ZAHHAREN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.
Stayed 1 night in Jun 2024