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I Hotel

4.0 star property

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Photo gallery for I Hotel

Property grounds
Outdoor pool
Lobby
Lobby sitting area
Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
  • Nagoya Hill Mall
    ‪4 min walk‬
  • BCS Mall
    ‪3 min drive‬
  • Grand Batam Mall
    ‪4 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 King Bed

  • 320.2 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room-Smoking

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Room-Smoking

  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, (25)
The price is $61
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$74 total
includes taxes & fees
Mar 4 - Mar 5
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About this property

I Hotel

4-star Batam hotel walkable to Nagoya Hill Mall
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
I Hotel offers 165 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.
In addition to a full-service spa, I Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Onsite self parking is complimentary.

I Hotel is a smoke-free property.

I Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

I Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 494 reviews
Rating 8 - Good. 189 out of 494 reviews
Rating 6 - Okay. 36 out of 494 reviews
Rating 4 - Poor. 4 out of 494 reviews
Rating 2 - Terrible. 5 out of 494 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fine
Stayed 2 nights in Nov 2024

8/10 Good

Wei Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Oct 2024

8/10 Good

Loo Bin

Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room review
Spacious and comfortable. Abundant pillows and bolster. The bolster case and quilt cover had a little stain or marks. Could be useful to provide hand towels and bigger portion/bottle of bath gel.
Stayed 1 night in Sep 2024

8/10 Good

X.Y.

Traveled with family
Liked: Cleanliness, staff & service
Second time at this hotel. The bed was not comfortable for superior room. I think this is my last time at iHotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

ZAHHAREN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.
Stayed 1 night in Jun 2024

8/10 Good

X.Y.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast had a good variety of food but taste was average. Very convenient to walk to Nagoya Hill Shopping Mall via the back pathway. Room was well-maintained. Water from shower and taps had a weird smell.
Stayed 1 night in Jun 2024

8/10 Good

SOM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jun 2024

8/10 Good

SOM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY REASONABLE FOR THE PRICE
The stay was comfortable with friendly staff, a decently fitted clean room. Eateries, a supermarket and entertainment facilities are within easy reach.
Stayed 1 night in Jun 2024

10/10 Excellent

Rudy Rafaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kai Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 2 nights in May 2024

10/10 Excellent

Kai Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

RAJAT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kai Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

QINYUE CHARLOTTE, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay again
Great nice room, good internet. Nice sized bathroom. I will definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

vinzysong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was suppose to be superior room, due to an event, my room was upgraded to Suite. The suite was very big! Overall, I enjoy my stay as it was very convenient to shopping mall. Thank you so much!
Stayed 2 nights in Mar 2024

8/10 Good

Robin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except its too quiet and also the front desk personnel seems to be lazing around?
Stayed 1 night in Jan 2024

8/10 Good

QINYUE CHARLOTTE, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying with this hotel in Batam. Definitely will be staying again the next time when I visit. It is so close to nagoya hill mall with a direct access pathway from hotel.

6/10 Okay

Mohammed

Stayed 6 nights in Dec 2023

8/10 Good

Jin Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Mas Rizan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel. Near Nagoya shopping mall and many other amenities. All within walking distance. Staffs are bery friendly. Had visit this hotel miltiple times.
Stayed 1 night in Nov 2023

10/10 Excellent

FLiks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2023

8/10 Good

Nicholas

Stayed 1 night in Oct 2023