Hana Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Hana Hotel

Reception
Family Room | Desk, free WiFi
Interior entrance
Front of property - evening/night
Desk, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Komplek Business Center Blok IV No. 17, Nagoya, Lubuk Baja, Batam, 29444
  • Nagoya Hill Mall
    ‪8 min walk‬
  • Grand Batam Mall
    ‪20 min walk‬
  • BCS Mall
    ‪5 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪27 min drive‬

Room options

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hana Hotel

3-star Batam hotel walkable to Nagoya Hill Mall
This hotel features a restaurant, 24-hour room service, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Hana Hotel offers 61 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Batam hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. For a surcharge, an airport shuttle during limited hours is offered to guests. This business-friendly hotel also offers a terrace, laundry facilities, and 24-hour room service. Complimentary self parking is available on site.
A complimentary breakfast is offered.
Hana - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • Hana

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 120000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hana Hotel Batam
Hana Batam
Hana Hotel Hotel
Hana Hotel Batam
Hana Hotel Hotel Batam

Hana Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 4 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Chua

Stayed 2 nights in Jun 2024

6/10 Okay

Omar

Stayed 1 night in May 2024

8/10 Good

Toshiyuki

Traveled with group
Liked: Staff & service, property conditions & facilities
Good enough for price. Will probably stay again.
Stayed 1 night in Mar 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Ravindran

Disliked: Cleanliness, property conditions & facilities, room comfort
Once I check-in inside the room I got kerosene smell and few cockroaches moving around. Also the air con not working. I called the receptionist after 15mins somebody comes cannot settle the air con problem. Again 2nd person check air con also cannot settle. Then 3rd person came then settle the air con problem. I'm quite disappointed the service and the room as well. I think the hotel need to check the room before somebody check in all in order. Thank you Regards
Stayed 1 night in Jul 2022

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Kok Keong David

Liked: Property conditions & facilities, room comfort
Convenient location. Clean and comfortable room. Breakfast simple
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Rajakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for budget stay
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Ivy

Liked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Syed

Liked: Staff & service
Disliked: Cleanliness
Short trip to Batam while staying in Johor for business
Stayed 1 night in Jul 2019

2/10 Terrible

Sok Li Shirley

Liked: Staff & service
Disliked: Cleanliness, room comfort
Unpleasant Stay
Very unpleasant stay. Heater not hot. Pillow too hard. Cockroaches can be seen everywhere in the room! Told the reception but they do nothing about it
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Cockroaches infested room
there are a lot of cockroaches in the room.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hana
Bathroom super small, pillows hard.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel given not really cleaned, location is good but lots of pickpockets near crowded area
Stayed 2 nights in Jan 2019

10/10 Excellent

sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
Room is clean and there is a lift. Morning breakfast is good and the surrounding has many POIs.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good!
Stayed 1 night in Dec 2018

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall 4.5/5
Had an amazing stay. Very clean in the room interior.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Chng

Clean rooms
The room was clean & comfortable. Not very spacious but definitely good value for money - you get what you pay for. Responsive & polite service staff. Choice of cable TV channels reasonable. The best part is that it’s conveniently located (within walking distance to the NED). Lots of eateries located nearby to choose from. It’s also not too far from BCS & Nagoya Hill shopping mall so you could grab a taxi for 50K Rupiah one way or opt for a motorcycle instead.
Stayed 1 night in Aug 2018