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Holiday Inn Resort Batam by IHG

4.0 star property

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Photo gallery for Holiday Inn Resort Batam by IHG

Exterior
Property video
Exterior
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $54
includes taxes & fees
Jun 22 - Jun 23

Explore the area

View in a map
Waterfront City, Batam, Batam Island, 29422
  • Place, Masjid Sultan Mahmud Riayat Syah
    ‪5 min drive‬
  • Place, Grand Batam Mall
    ‪26 min drive‬
  • Place, Nagoya Hill Mall
    ‪29 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Bedroom

Room amenity

Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Bedroom, Smoking

Room amenity

Room, 1 Bedroom, Smoking

  • Garden view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Bedrooms, Smoking

Room amenity

Room, 2 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Bedrooms

Room amenity

Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Bedroom, Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 1 Bedroom, Smoking

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 3 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 3 Bedrooms

  • 890 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Bedroom

Room amenity

Room, 1 Bedroom

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Bedroom, Smoking

Room amenity

Room, 1 Bedroom, Smoking

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 4 Bedrooms

Room, 4 Bedrooms | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 4 Bedrooms

  • 2616 sq ft
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed, Smoking

  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Bedrooms (Kids Theme)

Room, 2 Bedrooms (Kids Theme) | Room amenity

Room, 2 Bedrooms (Kids Theme)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About this property

Holiday Inn Resort Batam by IHG

4-star Batam resort with 4 restaurants, connected to the convention center
This resort features 4 restaurants, 4 outdoor pools, and a full-service spa. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, an indoor pool, 2 bars/lounges, and a fitness center are onsite.
Holiday Inn Resort Batam by IHG offers 275 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a waterslide, a hot tub, and a sauna.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tea Tree Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Holiday Inn Resort Batam by IHG features a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, 10 meeting rooms, and limo/town car service. Event facilities measuring 13652 square feet (1268 square meters) include a conference center. This family-friendly resort also offers an indoor pool, a children's pool, and a hot tub. Guests can use the indoor pool and outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Onsite self parking is complimentary.

Holiday Inn Resort Batam by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Children aged 5 and younger eat free breakfast.
Thai Orchid - Overlooking the pool, this restaurant specializes in Thai cuisine and serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Thai Orchid

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free area shuttle
  • Free children's club
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (13,652 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 10-device limit
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam

Holiday Inn Resort Batam by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 146 out of 448 reviews
Rating 8 - Good. 210 out of 448 reviews
Rating 6 - Okay. 64 out of 448 reviews
Rating 4 - Poor. 16 out of 448 reviews
Rating 2 - Terrible. 12 out of 448 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nur

Liked: Cleanliness, amenities, property conditions & facilities
Resort was above expectations. I brought my 7, 5 , 2 yr old kids. And the resort had ample activities for kids.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Subrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Batam ferry terminal but an overall great place to stay and relax
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kurseth

Liked: Cleanliness, staff & service, amenities
Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Recommended for staycation

Very good option for staycation in Batam. The family room is very clean with direct access to swimming pools.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, nice swimming pool
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable couple stay

Overall excellent stay and great resort with nice breakfast and pool !
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big room, clean and great service.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Resort at Batam

Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kok Kok Wai Andy

Liked: Cleanliness, staff & service, property conditions & facilities
We are delighted during the stay in this property. Will come back again..
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Anupam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Mohamed ZAki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

murali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk services
Stayed 1 night in Dec 2024
Verified

8/10 Good

KUANXIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 3 nights in Dec 2022
Verified

4/10 Poor

Sze Yung

Disliked: Amenities, property conditions & facilities
The rooms are a bit run down. We booked for 3 pax per room, and yet we needed to ask for extra towels, cups. The room was also missing floor mat, which I think is most essential to prevent falls in the toilet, especially with kids or elderly.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Bala Murugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and awesome customer service

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was fun and kids enjoyed the water slide! It was a bit far from the shopping malls but the hotel shuttle was nice.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always our choice for our family getaway

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024
Verified

8/10 Good

Catherine

Liked: Staff & service
Hotel staff provided excellent service, from check in, housekeeping, restaurant but the hotel facilities are old & dirty
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel. The staff always have a smiling face. Very peaceful surroundings. The only bad thing is this hotel is far away from shopping area.
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Saurabh

Liked: Cleanliness
Disliked: Amenities
Washroom had multiple issues, water heater not working properly, bathtub water stopper broken etc
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Indrajit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Yuen Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service But the location is too far to travel around
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenity and spacious environment

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.
Stayed 2 nights in May 2023