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Holiday Inn Resort Batam by IHG

4.0 star property

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Photo gallery for Holiday Inn Resort Batam by IHG

Exterior
Cafe
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking included
  • Bar
  • Breakfast available
  • Pool
$57
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Waterfront City, Batam, Batam Island, 29422
  • Place, Masjid Sultan Mahmud Riayat Syah
    ‪4 min drive‬
  • Place, Sekupang Ferry Terminal
    ‪12 min drive‬
  • Place, Harbour Bay Ferry Terminal
    ‪21 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • 641 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Smoking

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 3 Bedrooms

  • 890 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 4 Bedrooms

  • 2616 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Smoking

  • 474 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Kids Theme)

Suite, 2 Bedrooms (Kids Theme) | Room amenity

Suite, 2 Bedrooms (Kids Theme)

10.0 out of 10
Exceptional
(2 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About this property

Holiday Inn Resort Batam by IHG

4-star Batam resort with 4 restaurants, connected to the convention center
This resort features 4 restaurants, 4 outdoor pools, and a full-service spa. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, an indoor pool, 2 bars/lounges, and a fitness center are onsite.
Holiday Inn Resort Batam by IHG offers 275 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a waterslide, a hot tub, and a sauna.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tea Tree Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Holiday Inn Resort Batam by IHG features a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, 10 meeting rooms, and limo/town car service. Event facilities measuring 13652 square feet (1268 square meters) include a conference center. This family-friendly resort also offers an indoor pool, a children's pool, and a hot tub. Guests can use the indoor pool and outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Onsite self parking is complimentary.

Holiday Inn Resort Batam by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Children aged 5 and younger eat free breakfast.
Thai Orchid - Overlooking the pool, this restaurant specializes in Thai cuisine and serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Thai Orchid

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free area shuttle
  • Free children's club
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (13,652 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 10-device limit
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam

Holiday Inn Resort Batam by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 141 out of 437 reviews
Rating 8 - Good. 205 out of 437 reviews
Rating 6 - Okay. 64 out of 437 reviews
Rating 4 - Poor. 15 out of 437 reviews
Rating 2 - Terrible. 12 out of 437 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Batam ferry terminal but an overall great place to stay and relax
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Recommended for staycation

Very good option for staycation in Batam. The family room is very clean with direct access to swimming pools.
Stayed 1 night in Jul 2025

6/10 Okay

Chinmay

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)
Stayed 3 nights in Jun 2025

4/10 Poor

Tamanna

Liked: Staff & service
Disliked: Cleanliness
I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big room, clean and great service.
Stayed 3 nights in Mar 2025

8/10 Good

Kian Wee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Chai Foong Mary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient location to access shopping malls.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Screaming kids everywhere

Kids everywhere. Not what i expected.
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Traveled with family
Liked: Staff & service
Hotel staff provided excellent service, from check in, housekeeping, restaurant but the hotel facilities are old & dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Fattimah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free pick-up from Sekupang Ferry Terminal

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.
Stayed 2 nights in Jan 2025

10/10 Excellent

murali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk services
Stayed 1 night in Dec 2024

10/10 Excellent

Kian Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JONGYEON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chetan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Resort at Batam

Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024

6/10 Okay

chu

Stayed 2 nights in Jun 2024

10/10 Excellent

Bala Murugan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and awesome customer service

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024

8/10 Good

TFJ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not perfect

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.
Stayed 3 nights in Jun 2024

8/10 Good

Nitin

Traveled with group
Liked: Staff & service

Old property.. decent setup.. not going back..

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Stayed 2 nights in Jun 2024

4/10 Poor

Louis Low

Stayed 1 night in Jun 2024

10/10 Excellent

Krishan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, ZUTPHEN

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing
Stayed 5 nights in May 2024

10/10 Excellent

Marek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always our choice for our family getaway

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Anupam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Indrajit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Mar 2024