3.5-star Batam hotel close to Sekupang Ferry Terminal
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, dry cleaning, and laundry facilities.
KTM Resort offers 108 air-conditioned accommodations with complimentary bottled water and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
KTM Resort features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Batam hotel also offers barbecue grills, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.
KTM Resort is a smoke-free property.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
KTM Resort has 2 restaurants on site.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free area shuttle
Free self parking on site
Food and drink
Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 96,800 for children
2 restaurants
A bar/lounge
Things to do
Kayaking
Outdoor pool
Sauna
Family friendly
Free area shuttle
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Meeting rooms
Outdoors
Barbecue grill
Pool loungers
Accessibility
No elevator
More
Banquet hall
Built in 2004
Smoke-free property
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 300000 per stay
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for to-go breakfast: approximately IDR 150000 for adults and IDR 96800 for children
Rollaway bed fee: IDR 300000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
KTM Batam
KTM Resort
KTM Resort Batam
Pt. Ktm Resort - Batam Hotel Batam
KTM Resort Hotel
KTM Resort Batam
KTM Resort Hotel Batam
KTM Resort Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 39 out of 120 reviews" "
10 - Excellent
39
Rating 8 - Good. 44 out of 120 reviews" "
8 - Good
44
Rating 6 - Okay. 28 out of 120 reviews" "
6 - Okay
28
Rating 4 - Poor. 6 out of 120 reviews" "
4 - Poor
6
Rating 2 - Terrible. 3 out of 120 reviews" "
2 - Terrible
3
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
John
Traveled with group
Sep 6, 2024
Liked: Cleanliness, staff & service, room comfort
Good for 2 nights max
Out of the way with no beach for swimming.
Good for 2 nights at most.
Nice rooms and views
Arrival /check-in experience excellent. Most Front Office personnel were helpful n courteous, especially Ms Citra. All other staff were just as polite, but English can be better n will assist them in an international clientele/ environment. Rooms were dated but clean, bathroom is new n water pressure is good. Buffet beakfast spread was good but the 2nd morning was a set meal (due to low occupancy?). Had meals at the Bar, n all meals were well cooked n presented. Location is isolated, no nearby shopping malls n attractions. But love the overall environment, excellent for a break n doing nothing! Love the sunset (have posted them in the KTM Resort Facebook page). Overall, a great stay, will return n have recommended friends to do the same.
The place are ok but theirs staff not helpful. There offer a private parking but its not thru lies only . Staff at café are not helpful cannot make customers happy. We go for breakfast but allowed even we will pay reception. Please check for next customer not get the bad Services.
Lovely resort but the dust in the room woke me up and ended up with a running nose. Restaurant food was delicious. I move to the villa and the bathroom will flood after shower. Lots of facilities for all ages and the plane fly across the resort every 5 minutes.
Most of the staff are friendly and reliable and helpful. Especially the buggy driver from Aceh (didn't catch his name) who literally helped my mum onto the vehicle each time we took his ride. Most of all, my mum and our family are very happy to have spent our holiday retreat here. We are considering to come back again next time.
NORAINI
Stayed 3 nights in Sep 2019
8/10 Good
Verified traveler
Traveled with group
Sep 4, 2019
Liked: Cleanliness, staff & service, amenities
It's a very nice atmosphere.... should add some family activities would be nice.