KTM Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for KTM Resort

BBQ/picnic area
Outdoor pool, sun loungers
Kayaking
Villa, Sea View, Sea Facing | Minibar, desk, rollaway beds, free WiFi
Outdoor rock climbing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
JL. Kolonel Soegiono, TG Pinggir - Sekupang, Batam, Batam Island, 29422
  • Sekupang Ferry Terminal
    11 min walk
  • Pondok Batam
    12 min walk
  • Marina South Pier Station
  • Singapore (SIN-Changi)

Room options

Family Villa, 2 Bedrooms, Balcony

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

Villa, Sea View, Sea Facing

  • 151 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Villa

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

KTM Resort

3.5-star Batam hotel close to Sekupang Ferry Terminal
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a sauna, dry cleaning, and laundry facilities.
KTM Resort offers 108 air-conditioned accommodations with complimentary bottled water and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

KTM Resort features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Batam hotel also offers barbecue grills, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.

KTM Resort is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
KTM Resort has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 96,800 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Kayaking
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately IDR 150000 for adults and IDR 96800 for children
  • Rollaway bed fee: IDR 300000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

KTM Batam
KTM Resort
KTM Resort Batam
Pt. Ktm Resort - Batam Hotel Batam
KTM Resort Hotel
KTM Resort Batam
KTM Resort Hotel Batam

KTM Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 39 out of 120 reviews" "
Rating 8 - Good. 44 out of 120 reviews" "
Rating 6 - Okay. 28 out of 120 reviews" "
Rating 4 - Poor. 6 out of 120 reviews" "
Rating 2 - Terrible. 3 out of 120 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good for 2 nights max
Out of the way with no beach for swimming. Good for 2 nights at most. Nice rooms and views
Stayed 1 night in Sep 2024

10/10 Excellent

Muthu, Plano

Stayed 1 night in Jul 2024

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fridge was watering inside and smelly.
Stayed 2 nights in Jun 2024

8/10 Good

WEI YONG

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 2 nights in Jun 2024

10/10 Excellent

Teresa

Stayed 2 nights in Apr 2024

8/10 Good

Li Min

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2023

10/10 Excellent

Lawrence

Traveled with family
Easy quick trip from Singapore. Quiet. Great pool … large, warm, clean. Food excellent.
Stayed 3 nights in Dec 2023

8/10 Good

Susan

Traveled with family
Disliked: Property conditions & facilities
Travel with family. Few amenities anc choices of food. Room is clean but bed sheet is stained
Stayed 2 nights in Sep 2023

10/10 Excellent

Goh

Stayed 1 night in Aug 2023

10/10 Excellent

Chin Siah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival /check-in experience excellent. Most Front Office personnel were helpful n courteous, especially Ms Citra. All other staff were just as polite, but English can be better n will assist them in an international clientele/ environment. Rooms were dated but clean, bathroom is new n water pressure is good. Buffet beakfast spread was good but the 2nd morning was a set meal (due to low occupancy?). Had meals at the Bar, n all meals were well cooked n presented. Location is isolated, no nearby shopping malls n attractions. But love the overall environment, excellent for a break n doing nothing! Love the sunset (have posted them in the KTM Resort Facebook page). Overall, a great stay, will return n have recommended friends to do the same.
Stayed 2 nights in Jul 2023

4/10 Poor

Kuzhikkattil Alias

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No maintenance. All rooms dirty including bathrooms.
Stayed 2 nights in Jun 2023

2/10 Terrible

NUR KASIH

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The place are ok but theirs staff not helpful. There offer a private parking but its not thru lies only . Staff at café are not helpful cannot make customers happy. We go for breakfast but allowed even we will pay reception. Please check for next customer not get the bad Services.
Stayed 2 nights in Feb 2023

8/10 Good

Pauline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time stayed in some of places changing and spa area closed ☹️ .. Overall still good especially staff at KTM resort very friendly and nice

6/10 Okay

Raymond

Traveled with family
Liked: Cleanliness, staff & service
Simple accommodation with nice sea view.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money and good stay. Staffs are very helpful and friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

2/10 Terrible

Pauline

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view but disappointed service.
Lovely resort but the dust in the room woke me up and ended up with a running nose. Restaurant food was delicious. I move to the villa and the bathroom will flood after shower. Lots of facilities for all ages and the plane fly across the resort every 5 minutes.
Stayed 2 nights in Oct 2019

10/10 Excellent

NORAINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family bonding place
Most of the staff are friendly and reliable and helpful. Especially the buggy driver from Aceh (didn't catch his name) who literally helped my mum onto the vehicle each time we took his ride. Most of all, my mum and our family are very happy to have spent our holiday retreat here. We are considering to come back again next time.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
It's a very nice atmosphere.... should add some family activities would be nice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

XU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019