M One Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M One Hotel

Exterior
Junior Suite | Minibar, in-room safe, desk, free WiFi
Lobby
Executive lounge
Junior Suite | Minibar, in-room safe, desk, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Harbour Bay Down Town, Jl. Duyung, Sungai Jodoh, Batu Ampar, Batam, Batam, 29453
  • Harbour Bay Ferry Terminal
    4 min walk
  • Morning Bakery Harbour Bay
    2 min walk
  • Bayshore Station
  • Batam Batu Besar (BTH-Hang Nadim)
    23 min drive

Room options

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Grand Superior Room

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

M One Hotel

3.5-star Batam hotel walkable to Harbour Bay Ferry Terminal
This hotel features a restaurant, 24-hour room service, and a meeting room. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
M One Hotel offers 128 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Batam hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Batam hotel also offers dry cleaning/laundry services, 24-hour room service, and a front-desk safe.

M One Hotel has designated areas for smoking.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

M One Hotel Batam
M One Batam
M One Hotel Hotel
M One Hotel Batam
M One Hotel Hotel Batam

M One Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 120 reviews" "
Rating 8 - Good. 56 out of 120 reviews" "
Rating 6 - Okay. 23 out of 120 reviews" "
Rating 4 - Poor. 9 out of 120 reviews" "
Rating 2 - Terrible. 6 out of 120 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mona Liza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitable of the staff
Stayed 1 night in Aug 2024

2/10 Terrible

HIDEO

Stayed 1 night in Jun 2024

10/10 Excellent

Sin Hai

Stayed 2 nights in Jun 2024

8/10 Good

Chow Chung

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Distance is minute away from Ferry terminal. Easily to get transport. Hotel is run down with basic facilities. Good for short stays and not for fussy traveler.
Stayed 2 nights in Mar 2024

8/10 Good

TOON CHIEN

Stayed 1 night in Dec 2023

10/10 Excellent

Saravannan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

YEW HOONG

No view at all.
Stayed 1 night in Jul 2023

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Sandeep

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Abdul

Stayed 2 nights in Mar 2023

8/10 Good

Abdul Rani Bin Ahmad

Liked: Staff & service, property conditions & facilities
Yes its good
Stayed 2 nights in Mar 2023

10/10 Excellent

Hashim

Stayed 1 night in Feb 2023

2/10 Terrible

Amit

Disliked: Cleanliness, amenities, property conditions & facilities
I liked nothing about the property , saw insects in my room and also the music in the night at their rooftop bar was so loud that I could not sleep . Bad bad bad place .
Stayed 1 night in Feb 2023

8/10 Good

Nurbahiyah

Stayed 1 night in Jan 2023

4/10 Poor

Peter

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Will not go back
Not for family, the bar on the top floor too noisy. The whole building is shaking due to the band. Room So so poor maintenance
Stayed 1 night in Dec 2022

2/10 Terrible

SARIYAH

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty pillow
Check in got problem. All the 3 rooms card given by reception cannot used. Went up and down 2x to change still faulty. Fed up and tired of their lame answer. We requested side by side next door but they separate and gave so far behind. Then they downgrade one of our room. Sunday night cannot sleep well due to noisy of the pub. The most highlight are their pillows. Smelly with yellowish stain of saliva all over both side. We have the photos. They dare to give, so terrible. The hotel look high but this kind of thing existed w/o shameless. Their toilet also dark lack of light a bit scary. Breakfast not so bad. Management please upgrade.
Stayed 2 nights in Dec 2022

2/10 Terrible

Narayan kumar

Disliked: Property conditions & facilities, room comfort
Indians please stay away
Not that brilliant room, hotel is average. If you are Indian better not to book, you can't get anything in breakfast
Stayed 1 night in Nov 2022

8/10 Good

Aldrin

Business traveler
Liked: Cleanliness, room comfort
Convenient location. Nearby to amenity
The stay was fine, but was disappointed when nobody came to fixed the choked sink after I feedback to front desk
Stayed 2 nights in Sep 2022

8/10 Good

Kim Chye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Kim Chye

Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

MD Shabir, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Lvl 4 rooms
My first night room was bad as it was a twin bed which I wanted a queen bed, thankfully it was changed the next day. The first night room toilet was bad as well, there were many small black worms near the toilet bowl & alive after soak in water. My 2nd night was very good, only the safety box was spoilt & lesser hangers.
Stayed 2 nights in Jun 2022

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very near to Harbour Bay Ferry Terminal. Breakfast were given for all our stays however found seashell in Ikan Bilis while having it with porridge. Room is spacious too.
Stayed 3 nights in Mar 2020

10/10 Excellent

CLEMENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Near By the Harbour Bay Ferry Terminal
The hotel is nicely located to the Ferry Terminal, friendly staff and new building. However, l could hear all the singers what they are singing from the Karaoke Spot in my room on 4th floor till the Karaoke closed. After no more songs, the prayer from nearby mosque broadcasted around 4:30 am for roughly an hour.In another word, soundproof of my hotel room is quite down
Stayed 1 night in Feb 2020