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Nagoya Hill Hotel Batam

3.5 star property

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Photo gallery for Nagoya Hill Hotel Batam

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Outdoor pool
Restaurant
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Jl. Teuku Umar, Lubuk Baja Kota, Batam, Riau Islands, 29432
  • Nagoya Hill Mall
    ‪2 min walk‬
  • Harbour Bay Ferry Terminal
    ‪4 min drive‬
  • Grand Batam Mall
    ‪4 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Queen Room

  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

In-room safe, desk, iron/ironing board, free WiFi

Executive Suite

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

I Hotel

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.4 out of 5, Excellent, (499)
The price is $57
per night
$69 total
includes taxes & fees
Apr 1 - Apr 2
I Hotel

About this property

Nagoya Hill Hotel Batam

3.5-star Batam hotel close to Harbour Bay Ferry Terminal
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Nagoya Hill Hotel Batam offers 232 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
In addition to a children's pool and an outdoor pool, Nagoya Hill Hotel Batam provides a health club and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Nagoya Hill Hotel Batam is a smoke-free property.

Nagoya Hill Hotel Batam has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 160000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Nagoya Hill Hotel
Nagoya Hill Batam
Nagoya Hill
Nagoya Hill Hotel Batam Hotel
Nagoya Hill Hotel Batam Batam
Nagoya Hill Hotel Batam Hotel Batam

Nagoya Hill Hotel Batam Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 171 reviews
Rating 8 - Good. 62 out of 171 reviews
Rating 6 - Okay. 14 out of 171 reviews
Rating 4 - Poor. 6 out of 171 reviews
Rating 2 - Terrible. 5 out of 171 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

suriyani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Sharifah

Traveled with family
Liked: Property conditions & facilities
Relaxing trip...will do it again soon
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just behind Nagoya shopping mall and across many spa houses. Room is also clean and bed is comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammad Ridzhal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Muthu

The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard. I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats. Do they expect me to come at 1am in the morning and call reception to say these are missing. The staff at reception were great Alejandro at the concierge was great.
Stayed 5 nights in Nov 2024

8/10 Good

Charn Wye

Stayed 2 nights in Nov 2024

10/10 Excellent

ASHARI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Will book this hotel again for my next trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night transit
Stayed 1 night in Oct 2024

8/10 Good

Ngee Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

hazelle

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying in this hotel. Very convenient
Stayed 2 nights in Aug 2024

8/10 Good

Gan

Liked: Staff & service
I feel good hotel
Stayed 2 nights in Jul 2024

8/10 Good

Jacklyn

Stayed 1 night in Jul 2024

8/10 Good

PENG SOON

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too noisy stay
Too noisy a lot traffic noise
Stayed 1 night in Jul 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience of walking over to Nagoya Hill Shopping Mall.
Stayed 2 nights in Jun 2024

8/10 Good

Timmi

Stayed 3 nights in Mar 2024

8/10 Good

Tan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.
Stayed 1 night in Mar 2024

4/10 Poor

chee hwee

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Hot room
I complain thenaircon in my room is very hot 2 times. Even enhineering came but wasnt able to rectify. I kept the room aircon on 24/7 . Never remofe my card
Stayed 3 nights in Mar 2024

6/10 Okay

Serina

Stayed 1 night in Mar 2024

6/10 Okay

Carol, Singapore

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nagoya hill is popular for his location - next to Nagoya hill mall. But the mall is quite dead. There are a lot of massages places around the area which is great. But facing the road, the sound is bad. We were hearing roaring vehicle sounds at 2am in the middle of the night. Also, the initial room we got was horrible. Aircon wasn’t working. We turned it on in the afternoon but after 3 hours, the lobby of the hotel was colder than our room. We told reception who sent technicians up who said everything was working fine but after 2 hours, I was still perspiring in an aircon room. Thankfully they quickly changed the room when I called again. This time the room was cool within 10mins of us turning on the aircon. The price that we were paying for Nagoya hill is overpriced given the area. Aston Nagoya hill was cheaper but further from the mall. However that area is really happening where everywhere downstairs is all types of foods. There’s also a permanent pasar malam there. But massage places are little. I would rather have stayed at Aston Nagoya than Nagoya Hill hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maslinah

Stayed 1 night in Mar 2024

6/10 Okay

Eng Wah

Traveled with group
Liked: Staff & service, amenities
Convenient as alot of amenities and massage in the vicinity
Stayed 1 night in Mar 2024

2/10 Terrible

Vadim

Stayed 2 nights in Feb 2024

10/10 Excellent

JOSEPH ROBERT

Traveled with partner
Liked: Amenities
First time staying in Nagoya Hills n it was fantastic. It was easy access to Nagoya shopping mall n there are lots of eateries. Breakfast was fabulous, lots of variety of food every day. Will stay again in Nagoya Hills.
Stayed 3 nights in Feb 2024

8/10 Good

WONG

Stayed 1 night in Dec 2023

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should give discount for massage
Stayed 2 nights in Dec 2023