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Oakwood Hotel & Apartments Grand Batam

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oakwood Hotel & Apartments Grand Batam

Outdoor pool
Front of property
Premier Studio | Premium bedding, desk, iron/ironing board, free WiFi
Lobby sitting area
Reception

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
  • Grand Batam Mall
    1 min walk
  • BCS Mall
    8 min walk
  • Nagoya Hill Mall
    20 min walk
  • Batam Batu Besar (BTH-Hang Nadim)
    25 min drive

Room options

View all photos for Premier Studio

Premier Studio | Premium bedding, desk, iron/ironing board, free WiFi

Premier Studio

  • 334 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Premium bedding, desk, iron/ironing board, free WiFi

Executive Studio

  • 334 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, desk, iron/ironing board, free WiFi

Premier Suite, 2 Bedrooms

  • 1055 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room

Premium bedding, desk, iron/ironing board, free WiFi

Executive Room

  • 226 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premium bedding, desk, iron/ironing board, free WiFi

Premier Room

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, desk, iron/ironing board, free WiFi

Executive Room, 1 Bedroom

  • 474 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, desk, iron/ironing board, free WiFi

Premier Room, 1 Bedroom

  • 474 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | Premium bedding, desk, iron/ironing board, free WiFi

Executive Room, 2 Bedrooms

  • 775 sq ft
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Room

Four Points by Sheraton Batam

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (107)
The price is $82
per night
$99 total
includes taxes & fees
Dec 7 - Dec 8
Four Points by Sheraton Batam

About this property

Oakwood Hotel & Apartments Grand Batam

4-star Batam aparthotel close to Nagoya Hill Mall
This aparthotel features an outdoor pool, a 24-hour front desk, and free self parking. WiFi in public areas is free. Other amenities include a banquet hall. Each apartment provides a refrigerator and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Added amenities include room service, premium bedding, and free tea bags/instant coffee. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 207 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.
Oakwood Hotel & Apartments Grand Batam features an outdoor pool, room service (during limited hours), and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Oakwood Hotel & Apartments Grand Batam has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Indonesian, Malay

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • Room service (limited hours)

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 207 units
  • Banquet hall
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam

Oakwood Hotel & Apartments Grand Batam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 10 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.6/10

Cleanliness

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

pey

Liked: Cleanliness, property conditions & facilities
Just beside grand batam mall.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stay here!
All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad Idris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and welcoming.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Oakwood my no. 1 choice at Batam
The experience at Oakwood is great from the moment you step into the property. Friendly staff, nice room, good view, clean, good water pressure, comfy bed and pillow, next to Grand Batam Mall.
Stayed 1 night in Oct 2024

10/10 Excellent

NUR HIDAYAH BINTE

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ng

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Geraldine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Geraldine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and service staff was impeccable. Except for some issues which was resolved: The feedback on the pest in my executive room, they had pest control to look into the room . There was a night when rain was heavy the roof was really noisy like something was flapping on the roof. . If there is no rain and wind the room is perfect. I extended my stay for another night since it was a good weekend. Last incident was my transfer from hotel to harbour bay . I booked and paid in advanced my transfer a day before and yet they didn’t have the Hiace ready when I checked out. After 15 mins the staff mention the Hiace have some issues and they arrange for a smaller car which was abit squeeze which was why I booked the Hiace with higher rate. I was late for lunch due to the ferry timing and also they did try to arrange the driver to wait for us to finish our lunch to bring us to the ferry which was 5 mins walk. They tried to rectify the last min hiccup but I felt they could have manage it properly with communication that they Hiace was not available earlier so I will not be late . Otherwise stay was pleasant .
Stayed 1 night in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities
Very convenience location. 20 walking steps to the mall. We did not opt for breakfast buffet. Only able to access other floor unless you have the same floor room card.
Stayed 1 night in Aug 2024

10/10 Excellent

Boon Kiat

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kuan Ping

Traveled with group
Liked: Cleanliness
Super convenient location n hotel staff is friendly. On the other hand, hotel did not arrange d bed type requested during booking and AC is hardly working. Bathroom is stuffy after shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Shyn

Liked: Cleanliness, amenities, property conditions & facilities
Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble. Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Good service
Stayed 10 nights in Aug 2024