*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Pacific Palace Hotel features a full-service spa, 2 spa tubs, a health club, and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.
Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a nightclub, and spa services. For a surcharge, the property provides a roundtrip airport shuttle and a ferry terminal shuttle. Onsite self parking is complimentary.
Pacific Palace Hotel is a smoke-free property.
- Ferry terminal shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Number of hot tubs - 2
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- 24-hour front desk
- Business center
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Health club
- Free wired internet
- Smoke-free property
- Nightclub
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Luggage storage
- ATM/banking
- Number of restaurants - 2
- Concierge services
- Banquet hall
- Laundry facilities
- Total number of rooms - 180
- Airport transportation (surcharge)
Family Friendly Amenities
- Children's pool
- Free WiFi
- Soundproofed rooms
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
Room Amenities
Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- Air conditioning
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Soundproofed rooms
- Wireless internet access
- Slippers
- Free WiFi
- Electric kettle
- Towels provided
- Number of beds 2
- Bed sheets not available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Athena Restaurant - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Neptune Lounge - Onsite lobby lounge. Open daily.
Golden Palace - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, Adorabella Massage. Services include facials, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.
- Hot tub in spa
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
Hotel Policies
Payment types
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Contactless check-out is not available
Security system
Car recommended
Staffed front desk
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Smoke detector
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.
Hotel Names
- Hotel Pacific Palace
- Pacific Palace Hotel Batam
- Pacific Palace Batam
- Pacific Palace Hotel
- Pacific Palace Hotel Batam
- Pacific Palace Hotel Hotel
- Pacific Palace Hotel Batam
- Pacific Palace Hotel Hotel Batam
Hotel Reviews
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