The K Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The K Hotel

In-room safe, desk, soundproofing, free WiFi
Reception
TV
Exterior
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Nagoya Garden Phase II, Nagoya, Batam, 29432
  • Nagoya Hill Mall
    7 min walk
  • BCS Mall
    3 min drive
  • Grand Batam Mall
    5 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    19 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

The K Hotel

3-star Batam hotel close to Harbour Bay Ferry Terminal
This hotel features a restaurant, a bar/lounge, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The K Hotel offers 68 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Batam hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Batam hotel also offers karaoke, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

The K Hotel has designated areas for smoking.

K'ppetite - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • K'ppetite

Things to do

  • Billiards/pool table
  • Karaoke

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

K Hotel Batam
K Batam
Hotel Seruni Internasional
The K Hotel Hotel
The K Hotel Batam
The K Hotel Hotel Batam

The K Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 4 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Irawati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Old furniture but spacious room. lots of stall behind the hotel. quite near to Nagoya mall. There's indomart and a few stall at the back.
Stayed 2 nights in Sep 2023

8/10 Good

YAHAYA

Liked: Cleanliness, staff & service, property conditions & facilities
SPA
Location good but most the facility quite old except SPA very very marvellous
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon was not working and the hotel refused to compensate. We had to stay in friend room and leave the room uninhabitable. When one of the room’s card access was misplaced, the hotel had the Cheek to ask for sgd10 compensation. This shows that the hotel does not value it’s customers and you should avoid booking this property at all cost or face the same fate!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Noisy at night,people talking so loud along the corridor can b heard.
Stayed 1 night in Nov 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
It was a pleasant stay with excellent front office staff assisting in our requests, for example, air freshener due to the strong smell of cigarettes smoke. Location of the hotel is also good as it is near some heartlands shops and eateries and the Nagoya Shopping Mall so near. Breakfast was very good with variety for the hotel charges we paid.
Stayed 1 night in Jul 2019

8/10 Good

chan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the back lanes behind a little difficult to move around due to heavy traffic from both sides. otherwise is value for money for such a location.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay...
Check-in was fast, deposit fee Rp200,000 required. Room was clean, pillows were a little worn out. No in room safe. Location is great, many eateries around but noisy motorbikes passing through alleys can be heard in the room, even at 2am.. Overall everything else is OK. Check out took less than a minute, returned my deposit without further questions. I'll definitely come back to stay here...
Stayed 3 nights in Mar 2019

8/10 Good

mazlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good place clean and enjoy
Stayed 3 nights in Dec 2018

10/10 Excellent

Moza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay...5-7 mins walk to Nagoya mall.depends how fast u walk.😊.Friendly staff,yummy breakfast,no 1 cleaner ,reception people welcome you with sweet smile.that's enough.

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The property needs to upkeep itself properly . The staff is helpful but the business could do well with better maintenance. There were mosquitoes in the room , which are strictly avoidable
Stayed 4 nights in Jan 2018

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
The hotel provide me with what i need for my stay
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty Linens & Room
Room was filthy dirty and so are the linens. Only gd location with lots of eateries.
Stayed 2 nights in Dec 2017

6/10 Okay

AZMAN

Liked: Cleanliness, staff & service, room comfort
Seruni hotel
Hotel location is good 5 to 10min walking distance to nagoya mall..no fridge in room..staff was friendly..breakfast need to upgrade..overall is ok

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice and friendly, but got smoke smell along the corridor and some room.
Stayed 2 nights in Dec 2017

6/10 Okay

Ravindran

Terrible
When I check in quite disappointed. The reception staff should check the guest room or what room they booked . When I go in the room is small but I booked for deluxe room later they call me said is wrong room so I need to go down Recepetion. Again they give another room which can't open the door so I need to go down reception again . This not my work to go up and down check the room . The hotel staff should prepare what they surpose to give to guest . The next day breakfast time when I came there is no bread at all and they say finish , how it can be ? The mee hoon is very salty . So I drink black coffee only . This is terrible breakfast. The hotel should improved and the staff need training . Thank you
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Value for money hotel
The Aircon makes noise thru out when it is on. It also leaked water ( which the hotel electrician fixed ). Rooms not sound proof. H Nice friendly staff but have problem with interaction in English. It is my 3rd stay here. Certainly value for money.
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The deluxe room is well done up. It wasa good value for money deal . however AC makes a lot of noise. The plug points are few and difficult to use for the coffee maker.
Stayed 1 night in Jun 2017

10/10 Excellent

LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AN EXCELLENT HOTEL
It was simple hotel and our stay here was pleasant. The location was very ideal as it was just a walk away to Nagoya Hill. Front desk service was excellent. Value for money.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot except that my confirmed booking was canceled as the hotel claim that they are full at check in. After insist that they must honor my booking or get me another hotel, finally they gave me the room.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Scope for improvement.
The hotel seems to be in the midst of renovation. Elevator did not function for half of the timee everyday all thru my 4 days stay. Carpets in lobby ( 3rd floor) were undergoing some kind of maintenance. Staff was helpful . no hot water in shower for last 2 days of stay.

8/10 Good

JAMBARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & clean
Near Nagoya Hill Shopping Mall many eateries near hotel

8/10 Good

JAMBARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel & good service
Everythings okay just breakfast need to have better menu

8/10 Good

cut putri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya bagus tapi sayang kacau dalam pelayanan
sayangnya saat saya check in hotelada kendala tidak terdaftar di sistem hotel, setelah sekitar 1 jam di resepsionis, telpon ke cs hotels.com beberapa kali dialihkan dan dari pihak hotel berkeras tidak ada kamar yg terdaftar utk kami akhirnya kami diberikan satu kamar untuk satu malam dimana di web saya sudah pesan untuk dua malam kedepan dan sudah bayar lunas. Setelah semalam kami check out dan sampai saat ini belum ada kepastian ttg pengembalian uang sisa satu malam.