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Best Western Crown Inn & Suites

2.5 star property

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Photo gallery for Best Western Crown Inn & Suites

Lobby
Lobby sitting area
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Pillowtop beds, desk, iron/ironing board, free WiFi
Free daily full breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Parking included
$97
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
8210 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Place, Batavia Downs Casino
    ‪16 min walk‬
  • Place, Holland Land Office Museum
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Crown Inn & Suites

Batavia hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with complimentary newspapers and hair dryers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Crown Inn & Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out. Onsite self parking is complimentary.

Best Western Crown Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Best Western Crown Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

The beds very comfortable. Slept like a log. Nice, quiet, and friendly staff. Definitely would recommend it.
Stayed 1 night in Aug 2025

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stephane

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Viola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean pool area
Stayed 1 night in Aug 2025

6/10 Okay

sharon

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
alot of trash outside
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was the pool wasn’t working and that was the only reason I booked the stay there!!
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

santina

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Brittany

Traveled with group
Disliked: Cleanliness, room comfort
They staff was nice, but the bathroom was kind of dirty. The shower floor was supposed to be white and it was most definitely not.
Stayed 1 night in Aug 2025

10/10 Excellent

Karolyn, Tewksbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a place we stayed as a family many years ago on our way to and from Michigan. Has been nicely renovated. My room was big and clean and had a walk in shower which was great!
Stayed 1 night in Aug 2025

8/10 Good

Polly

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfy . Shower was good. Scram bled eggs looked good but were bad.!
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty rude

Front desk was rude and not a critical thinker. Worried more about bureaucratic nonsense than getting the job done. Person at breakfast was rude as well.
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon first entering room there was a stale cigarette smell. This was a non-smoking room. I was the only one to notice so I let it be. They didn't take care of the room or restock the bathroom after the first night. I know some hotels do some don't. I went to the front desk to get 4 sets of towels for us to shower. They didn't have enough clean towels for us. We managed. Got to the breakfast area to find there where no more seats available not even sure of we could get to the counter to even get food so we went to Tim Hortons. We get home and my daughter has red bumps on her back...yup bed bugs. So the minor things I would have not even did a review. But after the bed bugs I felt I should let it be known.
Stayed 2 nights in Jul 2025

4/10 Poor

Jill

Disliked: Cleanliness, staff & service
Motel next to it was very shady looking . Looked like a transient motel . Very dirty looking . Questionable people staying there
Stayed 1 night in Jul 2025

10/10 Excellent

Tamryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable bed probably the best I have stayed on in awhile.
Stayed 1 night in Jul 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean and convenient off the highway
Stayed 1 night in Jul 2025

8/10 Good

Amiee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff.clean.great location
Stayed 1 night in Jul 2025

2/10 Terrible

Decarlos

Stayed 1 night in Jul 2025

10/10 Excellent

Fredrick

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean staff was very nice
Stayed 1 night in Jul 2025

6/10 Okay

Staci

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, AC not working great, door broken.
Stayed 1 night in Jul 2025

4/10 Poor

Loretta

XV
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great , right off the thruway. The place is clean and quiet and room was clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

CYNTHIA, Norfolk

Stayed 1 night in Jun 2025