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Chalet Swisse Spa

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chalet Swisse Spa

Indoor/outdoor pool
Sports facility
Individually furnished, iron/ironing board, free WiFi
Front of property
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Spa
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
676 The Ridge Rd,, Malua Bay, New South Wales, 2536
  • Surf Beach
    6 min drive
  • Malua Bay Beach
    7 min drive
  • Denhams Beach
    8 min drive
  • Batemans Bay, NSW (QBW-Batemans Bay Heliport)
    10 min drive

Room options

View all photos for Sea Mountain View Room

Sea Mountain View Room | Individually furnished, iron/ironing board, free WiFi

Sea Mountain View Room

  • 161 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 Bedroom, Jetted Tub

Individually furnished, iron/ironing board, free WiFi

Executive Room, 1 Bedroom, Jetted Tub

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Garden View

Individually furnished, iron/ironing board, free WiFi

Family Room, 2 Bedrooms, Garden View

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 1 Queen Bed, Non Smoking, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Cabin, 1 Bedroom, Jetted Tub, Courtyard Area

Individually furnished, iron/ironing board, free WiFi

Luxury Cabin, 1 Bedroom, Jetted Tub, Courtyard Area

  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 1 Bedroom, Private Bathroom, Garden View

Economy Double Room, 1 Bedroom, Private Bathroom, Garden View | Individually furnished, iron/ironing board, free WiFi

Economy Double Room, 1 Bedroom, Private Bathroom, Garden View

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, Executive Level

Superior Double or Twin Room, 1 Bedroom, Executive Level | Individually furnished, iron/ironing board, free WiFi

Superior Double or Twin Room, 1 Bedroom, Executive Level

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Family Cabin, 2 Bedrooms, Valley View, Garden Area

Individually furnished, iron/ironing board, free WiFi

Family Cabin, 2 Bedrooms, Valley View, Garden Area

  • 269 sq ft
  • Valley view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Bunk Beds

View all photos for Family Room, 2 Bedrooms, Refrigerator, Partial Ocean View

Individually furnished, iron/ironing board, free WiFi

Family Room, 2 Bedrooms, Refrigerator, Partial Ocean View

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Sea View Room (2 Nights)

Sea View Room (2 Nights) | Individually furnished, iron/ironing board, free WiFi

Sea View Room (2 Nights)

  • 194 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom, Garden View

Individually furnished, iron/ironing board, free WiFi

Deluxe Double Room, 1 Bedroom, Garden View

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Chalet Swisse Spa

Malua Bay hotel with rooftop terrace
A full-service spa, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a rooftop terrace, and a conference center are onsite.
Chalet Swisse Spa offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. This Malua Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers.
Recreational amenities at the hotel include an outdoor tennis court, a spa tub, a sauna, and a fitness center.

Children under 10 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Swisse Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Chalet Swisse Spa features an outdoor tennis court and a spa tub. The hotel offers a restaurant. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1550 square feet (144 square meters) include a conference center. This hot springs hotel also offers a fitness center, a sauna, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 9:30 AM.
Chalet Swisse Spa has a restaurant on site.

Languages

Afrikaans, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 9:30 AM for a fee: AUD 14 for adults and AUD 14 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Archery
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor/outdoor pool
  • Library
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (1,550 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 3 buildings
  • Built in 1993
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm LCD TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 14 for adults and AUD 14 for children
  • Airport shuttle fee: AUD 30 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 10 years old are not allowed in the swimming pool or spa tub without adult supervision
Guests under 10 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Chalet Swisse Spa
Chalet Swisse Spa Batemans Bay
Chalet Swisse Spa House
Chalet Swisse Spa House Batemans Bay
Chalet Swisse Hotel
Chalet Swisse Spa House Malua Bay
Chalet Swisse Spa Malua Bay
Chalet Swisse Spa Guesthouse Malua Bay
Chalet Swisse Spa Hotel
Chalet Swisse Spa Malua Bay
Chalet Swisse Spa Hotel Malua Bay

Chalet Swisse Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 105 reviews" "
Rating 8 - Good. 27 out of 105 reviews" "
Rating 6 - Okay. 9 out of 105 reviews" "
Rating 4 - Poor. 9 out of 105 reviews" "
Rating 2 - Terrible. 2 out of 105 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, a different style! Friendly stuff and peaceful and huge place. Experience this place is recommended.
Stayed 1 night in Nov 2019

8/10 Good

Jaemin

Liked: Cleanliness, staff & service
Magic hideaway
Great location hidden away in a part of the south coast I've never seen before! Very friendly staff. Great value accomodation.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Nice location.anybody who enjoying accomodate with nature,This is the Ideal Place.Nice Indoor pool and SPA.Totally green environment.Worth it for price.
Stayed 1 night in Oct 2019

8/10 Good

Rashim

Disliked: Cleanliness, staff & service
Great setup however cleaning and upgrading require
Not clean floors, swimming pool areas is not clean however nice setup Owner is not friendly with kids too many rules when u paying $220 Owner is more acting as a B&b setup Star rating is 3 in my view
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Nice if you are looking for an olde worlde place.
This property is like a guest lodge that has been transported from Europe in the last century. Set on pretty forest acreage, there are views across the water. If you are looking for a contemporary hotel experience this might not be right for you. The place is family run with continental breakfast - ideal for visiting Europeans who are feeling homesick.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not really good as they are not co operating on several issues like housekeeping and so on. At night, there is not enough light. It's very dark.
Stayed 2 nights in Mar 2018

8/10 Good

Chris, Sydney

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fantastic location. Very peaceful. Great swimming pool and spa. Very friendly and welcoming owners.
Stayed 2 nights in Jan 2018

8/10 Good

Tony, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet.
quiet rural location. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Stayed 3 nights in Jan 2018

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Very peaceful. Chalet set in 80+ acres of bushland. Tennis court, swimming pool + spa, lounges to sit and read all noteworthy. However room (ocean view) was slightly small and dated. Continental breakfast included was sufficient but likely to be boring if staying for more than 2 days. Bottomless coffee! Hosts were exceptionally friendly and welcoming.
Stayed 2 nights in Jan 2018

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Charming venue
The place was very cute and had a nice appeal. Kangaroos in the paddock as you drive up. Lots of trees. Nice looking main building. But the room for a family was ridiculously small and the bed was so hard. Very bad night sleep with a big day of driving ahead. Was not there long enough to look around much or enjoy the lovely grounds.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The condition of the building is getting tired. In its hay day it would have been a very place to stay at.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place for a weekend getaway with the kids
Stayed 1 night in Sep 2017

10/10 Excellent

Linda, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional bliss
Staying at the Chalet was like being wrapped up in a big warm hug...if you want super modern then it will not float your boat...but we say you will not know what you are missing...super cosy, so clean it amazes and Elizabeth and Herbert are the nicest couple. The location is wonderful and it feels like your a million miles from the hussle and bussle but in truth only ten minutes from The Bay, restaurants, clubs..whatever you want. Breakfast was included and was simple and enjoyable...perfect! The Chalet is so big and it really feels like you are in Europe..we will return...my parents would love it so we plan to bring them with us soon...we will enjoy sitting by the big fire once again with a glass of red and will not forget to pack the walking shoes next time.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is tired and lacks facilities
The owners were nice but the Challet has seen better days

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place to get away and relax.

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean guesthouse and great location.
It was amazing.

10/10 Excellent

Theresa M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out of the way but lovely hotel with incredibly welcoming hosts.

10/10 Excellent

Rodney, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Location
We were unable to stay as long as we would have liked. The location is stunning, and the buildings are evocative and well worth investigating. Staff are very friendly and helpful. The views, bushwalking, swimming pool and spa made this an unexpected oasis of calm. We will be back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy
The staff were very friendly. The rooms have the 'Chalet Swisse' style. It does have an aged style, so enjoy it for that. The surrounding bush land provides a great walk with plenty of wild life. The view of the ocean if great. Enjoy

8/10 Good

Sheppo, Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and friendly
Such a pretty setting with gorgeous coastal views. Original owners for 27 years Herbert and Elizabeth make you feel welcome from the minute you meet them. Had fun with archery on site.

4/10 Poor

John

Disliked: Staff & service, room comfort
Not Swiss, but a Squeeze not worth !!
This was a stay worth forgetting, wish never decided the stopover in this ridiculous place, with hosts hard bent upon squeezing every cent out of you, for anything they can claim a reason on. It was eerie in this place, though we were the only guests staying, completely empty otherwise, the hostess found the little cramped up and the worst room at the back of the property, with all other rooms empty!!!. Not worth half the money you pay for. The only good thing about the place is the surrounding landscape, if one is interested in nature outlook. The breakfast was a joke, with a time limit of 30 minutes from 8.30 for serving the cold breakfast of juice, bread and cereal. Beware if you check in late, there is an additional $50 charged over the ridiculous room rate !! It is not Swiss, it's a Squeeze !!

8/10 Good

James

Liked: Cleanliness, staff & service
Chalet rather than hotel
We stayed over the weekend and we arrived around 11pm. I was not aware that there was a fee ($50) for late check in but this is actually stated in the small print section. The location is pleasant and the owners are fabulous. The cabin is somewhat worn-out but has all the essentials. I'd say it is indeed chalet rather than hotel as the name suggests.

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Out dated
The rooms inside are extremely outdated ? back into the 70' or 80's, very nice owners but need to update.