2/10 Terrible
Ali, VAUDREUIL DORION
Traveled with family
Jan 13, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE FAMILES WITH KIDS!
First and foremost this place needs an upgrade in every inch of the facilities.
Once you enter the building you can smell nice refreshing scent but that’s all.
We booked 2 rooms for our stay but had to cut it short due to non profession
ROOMS;
Rooms have portable oil heaters, sink is cracked and faucets are broken. Windows are wooden and old, needs to be changed, cold breezes through. There is mold which is extremely dangerous for health yet they argue about the kids going into heated pool.
Restaurant:
Chairs in the restaurant are almost no sponge left. Breakfast was very poor and no taste.
Pool and Spa Area;
If your children are 16 and under they cannot go to a heated pool! It’s company policy, they are claiming it’s not healthy for them and they might get into very very serious trouble! How so? We’ve been going to winter hotels for years and my kids were able to go into heated pools all the time. This hotel is the only one claiming it’s dangerous for kids under 16. Just 40 minutes away from this hotel there is a beautiful hotel called De Cere Tortworth Court a few ago my kids were able to go into the heated pool and jakuzi there.
Kids pool hours are 3 pm to 6 pm and 8 am to 11
Salt room smells like piss, the spa area is dirty and unclean.
So to sum it up, the management at the Bath Spa Hotel tries to cover up their lack of management with unreasonable things.
I won’t come back here and not recommending to anyone. Total disappointment.
Ali
Stayed 1 night in Jan 2025