The Cross Keys

3.0 star property

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Room
Room
Room
Room
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Free WiFi
  • Restaurant
$81
includes taxes & fees
Aug 18 - Aug 19

Explore the area

View in a map
20 High Street, Rode, Frome, England, BA11 6NZ
  • Orchardleigh House
    ‪12 min drive‬
  • Longleat Safari and Adventure Park
    ‪14 min drive‬
  • Center Parcs Longleat Forest
    ‪15 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪47 min drive‬

Room options

Double Room, Ensuite (Green)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, Ensuite (Blue)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room, Ensuite (Yellow)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The Cross Keys

3-star Frome inn with restaurant
Along with a restaurant, this smoke-free inn has a bar/lounge and free self parking. WiFi in public areas is free. Housekeeping is not available.
The Cross Keys offers 3 accommodations.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

The Cross Keys is a smoke-free property.

The Cross Keys has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 5:30 PM; Check-in end time: 7:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:00 AM

Pets

Pets allowed for an extra charge of GBP 10.0 per pet, per day

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10.0 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Cross Keys Inn Frome
Cross Keys Inn Frome
Inn The Cross Keys Frome
Frome The Cross Keys Inn
The Cross Keys Frome
Cross Keys Frome
Cross Keys Inn
Cross Keys
Inn The Cross Keys
The Cross Keys Inn
The Cross Keys Frome
The Cross Keys Inn Frome

The Cross Keys Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 92 out of 195 reviews
Rating 8 - Good. 59 out of 195 reviews
Rating 6 - Okay. 24 out of 195 reviews
Rating 4 - Poor. 13 out of 195 reviews
Rating 2 - Terrible. 7 out of 195 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Right, now everything was excellent apart from one very important thing. There was no hot water at night after travelling up and after being out all day the next day obviously you'd want to shower. But no! Had to wait till the following morning. I did get refunded for one night but really should have been refunded for both.
Stayed 2 nights in May 2025

8/10 Good

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old pub

We had to give up with the shower. We had been working in Bath and we were both in need of a shower. The water wouldn't heat up. My daughter returned to the bar where we had checked in and a young lady behind the bar said that she would try to reboot it. 10 minutes later still only luke warm. Same 20 minutes after that and we were so tired by then that we had a wash and went to bed.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice little pub room. Very nice staff
Stayed 1 night in May 2025

8/10 Good

Wingrove

Traveled with group

Excellent pub food

We found the lighting poor due to light bulbs glow orange making the room dark. Mattress uncomfortable and dated. Coffee making machine, cups too large for the stand making it unsafe to use. Pub food excellent five star, staff spot on. Would I stay here again yes if they updated their accommodation.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming double room

Very cute double room with en-suite in a very charming pub. Bed was comfortable, selection of teas available in the room and access to iron and ironing board. Perfect place for our two night stay whilst attending a wedding nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay - comfortable, clean rooms and everything we needed. The little booklet in the room with places to get breakfast, local walks and local taxi numbers was also a nice touch. A reallly pleasant place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Khurram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer service & very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly staff,
Stayed 1 night in Mar 2025

10/10 Excellent

Sole

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

Terence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Cross Keys

Utterly fantastic location & venue. Friendly staff, and good food. The room was very well kept.
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 1 night in Nov 2024

10/10 Excellent

Khurram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great Service & very Helpful Staff, Clean & comfortable bed, clean bathroom
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and spacious room. Perfect for what we needed with the option to eat in the pub. The bar staff were really friendly. Looking to book again for December
Stayed 1 night in Sep 2024

10/10 Excellent

adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, beautifully decorated and very friendly staff. Recommended.
Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Enjoyable stay, will revisit next time it’s on route.
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Excellent service in restaurant, friendly, cosy accommodation.👍
Stayed 1 night in Aug 2024

8/10 Good

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what you need after a long day!

Fairly large room, big and comfy bed (quite soft mattress, but not too soft even when I like a firm mattress). Slept like a log (whcih isn't always the case when I'm staying in a "new" palce). No bath-tub, but nice big shower-head.
Stayed 1 night in Jul 2024

10/10 Excellent

Phil

Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful people.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made Welcome

Stayed 1 night in Jul 2024