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The Cross Keys

3.0 star property

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
$108
includes taxes & fees
Dec 29 - Dec 30

Explore the area

View in a map
20 High Street, Rode, Frome, England, BA11 6NZ
  • Place, Southwick Country Park
    ‪5 min drive‬
  • Place, Farleigh Hungerford Castle
    ‪7 min drive‬
  • Place, Kennet & Avon Canal
    ‪7 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪47 min drive‬

Room options

View all photos for Double Room, Ensuite (Blue)

Room

Double Room, Ensuite (Blue)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite (Yellow)

Room

Twin Room, Ensuite (Yellow)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Large Twin Bed

View all photos for Double Room, Ensuite (Green)

Room

Double Room, Ensuite (Green)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Cross Keys

3-star Frome inn with restaurant
Along with a restaurant, this smoke-free inn has a bar/lounge and free self parking. WiFi in public areas is free. Housekeeping is not available.
The Cross Keys offers 3 accommodations.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

The Cross Keys is a smoke-free property.

The Cross Keys has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 5:30 PM; Check-in end time: 7:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of GBP 10.0 per pet, per day

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10.0 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Cross Keys Inn Frome
Cross Keys Inn Frome
Inn The Cross Keys Frome
Frome The Cross Keys Inn
The Cross Keys Frome
Cross Keys Frome
Cross Keys Inn
Cross Keys
Inn The Cross Keys
The Cross Keys Inn
The Cross Keys Frome
The Cross Keys Inn Frome

The Cross Keys Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 111 out of 223 reviews
Rating 8 - Good. 65 out of 223 reviews
Rating 6 - Okay. 26 out of 223 reviews
Rating 4 - Poor. 14 out of 223 reviews
Rating 2 - Terrible. 7 out of 223 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amenities and local information in room very well thought out and comprehensive. Lots of fluffy towels and cosy bed cover. Friendly staff and excellent evening meal.
Stayed 1 night in Sep 2025

10/10 Excellent

Gabby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and Welcoming

Amazing experience with staying at the Inn! Staff were all welcoming and friendly, the room we were booked in looked amazing and very niche! (I really like the interior design and the little details!) we will definitely come back again here again! I will mention though drinks were pricey but that something to overlook at.
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host was so friendly. We got in late, had flown over night from the US, hadn't slept in 36 hrs. The place was cozy and adorable. Didn't have a phone cube for England, let me borrow one for the night, we slept for 12 hours! He filled up our water bottles in the morning. Such a lovely place.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back to stay again.

This was part of my birthday celebrations and it did not disappoint. The room was clean and cosy and had everything we needed. The food was also great and the staff friendly. It was a perfect stay and we would of stayed an extra night if the room wasn't already booked.
Stayed 1 night in Sep 2025

10/10 Excellent

andrew, Cayucos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Great bar! Great staff. Cute village. I recommend it.
Stayed 3 nights in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Silly toilet seat not great!!! Pub closing at 10.00 not great No breakfast not great
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just onenight great food

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and beautiful pub. Wonderful food and lovely deserts. Friendly staff and lovely customers, talkative and easy to talk to. Amazing place to be..
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service practically. Dirty and tiered room.
Stayed 1 night in Aug 2025

8/10 Good

Gunther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable . Food was good with large portions. Only downside had to rush to get there for check-in by 2.30 pm or then hang around till they opened at 5 pm for next check-in time. They close between 2.30 and 5 so wasn’t even able to get a drink. Otherwise the overall experience was good
Stayed 1 night in Aug 2025

8/10 Good

Suwayne

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really didnt appreciate how check in was at 5:30pm.That is a ridiculous hour.The check in personnel wasnt friendly or professional nor did he explain the check in process properly so I waited an extra half hour before being checked in.There is a pub below the rooms,food wasn't great.Check out was seemless.
Stayed 1 night in Aug 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience.

This was a one night stay and we were very pleased to be staying in a lovely period room. The décor was tastefully appropriated and clean. The whole service experience was of a high standard. We would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

joan

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Lovely charming place. Very quiet. Comfy beds. Great Food, Staff are great as well. Would recommend this place.
Stayed 1 night in Jun 2025

6/10 Okay

Nicholas

Traveled with family
Liked: Cleanliness, staff & service
Clean room, comfortable beds. Pub premises so some noise until late. Bedside light not working (no bulb), main lights not great. Bathroom light over sink not working. Plug in sink not functional
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly, easy to check-in and check out
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Right, now everything was excellent apart from one very important thing. There was no hot water at night after travelling up and after being out all day the next day obviously you'd want to shower. But no! Had to wait till the following morning. I did get refunded for one night but really should have been refunded for both.
Stayed 2 nights in May 2025

8/10 Good

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old pub

We had to give up with the shower. We had been working in Bath and we were both in need of a shower. The water wouldn't heat up. My daughter returned to the bar where we had checked in and a young lady behind the bar said that she would try to reboot it. 10 minutes later still only luke warm. Same 20 minutes after that and we were so tired by then that we had a wash and went to bed.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice little pub room. Very nice staff
Stayed 1 night in May 2025

8/10 Good

Wingrove

Traveled with group

Excellent pub food

We found the lighting poor due to light bulbs glow orange making the room dark. Mattress uncomfortable and dated. Coffee making machine, cups too large for the stand making it unsafe to use. Pub food excellent five star, staff spot on. Would I stay here again yes if they updated their accommodation.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming double room

Very cute double room with en-suite in a very charming pub. Bed was comfortable, selection of teas available in the room and access to iron and ironing board. Perfect place for our two night stay whilst attending a wedding nearby.
Stayed 2 nights in Apr 2025