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Batigama Vacation Packages

The staff, breakfast and dinner was wonderful. our room was quite run down and dated. we certainly didnt get any room as advertised in the pictures.

Cleanliness, unsafe place and the hidden charges

Staff were friendly and we had shops and restaurants closer to the hotel

We arrived after checkin time but the room was still not ready. The person on the desk took a mop and bucket in himself. Left some clothes on the floor in the bathroom while showering and they got dusty from the dirty floor. The bedroom floor had been mopped but was still gritty to walk on. Left some clean clothes on the desk to wear while flying home the next day. In the morning they were soaked through from the ceiling leaking water. We told someone but he didn’t seem to care. No idea about breakfast as we were not told anything about whether it is even available. The bed and shower are good, but that’s about it. Our stay was very disappointing, as was our dinner at the attached restaurant next door.

辺鄙なところにあるかと思いきや意外とレストランや酒屋も近くで便利な場所にあった

Clean exseptabale Staff is very friendly and helpful Spa and laundry did not use during the visit