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Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Exterior
Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Lobby
Lobby
Seasonal outdoor pool

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1686 East Mount Pleasant Road, Zachary, LA, 70791
  • Zachary Youth Park
    2 min walk
  • Southern University and A&M College
    15 min drive
  • Baton Rouge Zoo
    17 min drive
  • Baton Rouge, LA (BTR-Baton Rouge Metropolitan)
    19 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Larger Room)

Suite, 1 King Bed, Non Smoking (Larger Room) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Zachary Inn

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (522)
The price is $63
per night
$75 total
includes taxes & fees
Dec 7 - Dec 8
Best Western Zachary Inn

About this property

Comfort Inn & Suites

Zachary hotel with free breakfast
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Inn & Suites features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Zachary
Comfort Inn Zachary
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Zachary
Comfort Inn & Suites Hotel Zachary

Comfort Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 159 out of 400 reviews" "
Rating 8 - Good. 78 out of 400 reviews" "
Rating 6 - Okay. 53 out of 400 reviews" "
Rating 4 - Poor. 46 out of 400 reviews" "
Rating 2 - Terrible. 64 out of 400 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

charles

Disliked: Cleanliness, property conditions & facilities
The room was decent as well as the interior of the hotel. There were several fans/dehumidifiers in the hallway. The room's toilet is loose and needs to caulked again after the subflooring is repaired.
Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Liked: Staff & service
Not the Best
This hotel has humidity problems and a/c problems. We had to be moved from our room because the carpet was wet under the air conditioner. We stepped in it every time we got in or out of bed. The a/c unit in the vending area was dripping so bad they had a trash can under it catching the water. It was overflowing onto a towel. The shower in the first room had mold in the grout.
Stayed 4 nights in Jul 2024

4/10 Poor

BRENT

Stayed 6 nights in Mar 2024

6/10 Okay

Randall

Traveled with family
Liked: Staff & service, amenities
The rooms themselves were average for a low cost room. The staff on the other hand were way above average. Everyone was friendly and helpfull. They actually acted like they wanted to be there and wanted to help. If not for the staff my rating would be way lower.
Stayed 2 nights in Jul 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
How the guest rooms were only cleaned every four days and not get fresh towels and the garbage never picked up.
Stayed 4 nights in Jul 2024

6/10 Okay

Ronnie

Traveled with family
Liked: Room comfort
Better hotels choices out there
Will not stay there again. First impression of lobby and staff was good but too many issues to go back. Water pressure in room was low and drain plug was broken and would not hold water. Security lock on door that allows you to open door a few inches was broken. Breakfast was disappointing. Always had to ask for coffee when out. Fresh fruit one day out of three. Pool was so cloudy and dirty you could not see the bottom. No paper towels or soap in lobby bathroom even when I told front desk. Staff did not seem to care about how clean the halls were. One plus was we allowed a late check out.
Stayed 3 nights in Jul 2024

4/10 Poor

Joy N

Business traveler, Traveled with partner
Disliked: Amenities
Although the staff were kind. The stay was very uncomfortable. 1st, the AC was not working on our entire floor. Our first rooms TV was broken. We were moved to another room that was not clean. There were multiple roaches (live and dead). The bathroom was not clean and our bedding was soiled with urine. THAT WAS NOT OURS! Though the staff were kind and understanding…it was GROSS to say the very least.
Stayed 2 nights in Jul 2024

4/10 Poor

Francine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Sean

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Jonna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your money
We do a lot of traveling and I never leave reviews, but this one deserved it. Our family was there all weekend for a baseball tournament and it was awful. The rooms were filthy and smelled bad, they wouldn’t give us extra towels, but the main part that aggravated me was the obvious nasty floors. Like pieces of food and trash in the main areas of the rooms. It wasn’t just ours, there were multiple families with dirty rooms. I don’t understand how anyone could say the rooms were properly cleaned when there was obvious issues as soon as we walked inside. Aside from the dirty rooms, the pool was green and cloudy too.
Stayed 2 nights in Jun 2024

4/10 Poor

Raymond

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Trash was overflowing at the lobby outside. No towels or toiletries when we arrived. Never came to tidy up or clean. We stayed for 2 nights in one room & we moved to a different room for 3 nights(needed cleaning as well). Elevators had trash in them.
Stayed 1 night in Jun 2024

6/10 Okay

Braddox

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was nice and the property was clean, but the facility lacked maintenance and needed some upkeep.
Stayed 2 nights in Jun 2024

2/10 Terrible

Blake

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!
Worst hotel I have ever stayed in. Room was not ready until 9pm. Manager kept giving me dirty rooms. I don’t have one good thing to say about this hotel. Every garbage can was overflowing with garbage. Whole place was filthy. Carpet hadn’t been cleaned in probably a few years. Manager was so rude! Never once apologized even when a room wasn’t ready until 9pm! Left the hotel and went to the best western!
Stayed 1 night in Jun 2024

2/10 Terrible

Candice

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!!!
This hotel is the worst hotel I have ever stayed in! I’m about to dispute my charges for my bank for both reservations. I booked 2 hotel rooms. We went to check in, my son was put in a filthy room. Used q tips and wrappers everywhere. We told the front desk. They then placed him in a room with an IV machine that someone obviously used that day and stuff was all over the room! The manager was the rudest person that I ever dealt with! It was 6pm and I told her just to give me a refund and she told me I should have canceled 2 days prior! I then told her they needed to provide me a clean room. She was rude the entire time and absolutely no help! We had to leave and go to another hotel. I have pictures to document everything! She then contacted me at 9pm to tell me I had a room! Check in was at 3pm and they offered no assistance in the meantime. Every inch of that hotel is disgusting! Every garbage overflowing with garbage. The carpets were filthy! Definitely not vacuumed! I want every penny back from that hotel. And do not even attempt the coffee or breakfast!
Stayed 1 night in Jun 2024

2/10 Terrible

Kate

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Amber

Stayed 2 nights in Jun 2024

6/10 Okay

Wendy

Liked: Staff & service, property conditions & facilities
Out
Stayed 3 nights in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Theodore

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room not clean and the toilet not working toothpaste in the sink
Stayed 1 night in May 2024

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms
We had to change rooms 4 times because all the other rooms were dirty.
Stayed 1 night in May 2024

6/10 Okay

Abbey Elizabeth

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was convenient for what we needed. We stayed in room 318. The exhaust fan does not work in the bathroom, the carpet feels like its always wet. The walls look like they tried to repaint after they repaired some water damage but the person put in charge of painting didnt know what they were doing and used the wrong paint on the wrong walls, and house keeping thought itd be a good idea to try to cover it up with a high back chair. The floor in the main room is uneven and causes the night stand drawer to constantly roll open. The TV never worked, luckily we were hardly there or this might have caused a much larger issue.
Stayed 2 nights in May 2024

2/10 Terrible

Keri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken fridge the whole stay
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Still not a bad option
Never paid it no attention before atleast at this location they didn't have ketchup for the hash browns. Couldn't find salt or pepper either. Comfortable stay but my bathroom lacked wash rags. No one answered when I called to the front desk good thing I travel with such items. Close location to college campus that I was touring with my daughter.
Stayed 1 night in Apr 2024

6/10 Okay

Hailei

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Staff was very nice, hotel needs to be updated.
Stayed 1 night in Apr 2024