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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Seasonal outdoor pool
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
1686 East Mount Pleasant Road, Zachary, LA, 70791
  • Copper Mill Golf Club
    ‪4 min drive‬
  • Southern University and A&M College
    ‪15 min drive‬
  • Baton Rouge Zoo
    ‪17 min drive‬
  • Baton Rouge, LA (BTR-Baton Rouge Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Larger Room)

Suite, 1 King Bed, Non Smoking (Larger Room) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Best Western Zachary Inn

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (542)
The price is $88
per night
$106 total
includes taxes & fees
May 19 - May 20
Best Western Zachary Inn

About this property

Comfort Inn & Suites

Zachary hotel with free breakfast
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Inn & Suites features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Zachary
Comfort Inn Zachary
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Zachary
Comfort Inn & Suites Hotel Zachary

Comfort Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 170 out of 445 reviews
Rating 8 - Good. 83 out of 445 reviews
Rating 6 - Okay. 64 out of 445 reviews
Rating 4 - Poor. 49 out of 445 reviews
Rating 2 - Terrible. 79 out of 445 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Kaila

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
They started mowing at 7:00 am on a Sunday morning. The breakfast was a joke, no plates, no juice except warm lemon water that tasted like lemon rind. The breakfast variety was very limited to just a few egg and cheese things folded together, sausage patties, nothing other than white milk. I even told the desk clerk and the lady working the breakfast area that was watching television in the main entrance that it was a joke.
Stayed 1 night in Jan 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Werlean

Liked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Frentres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Honor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shower did not work. The fridge had a terrible stench, it was unplugged and the outlet was not easy to access. The baggage cart was difficult to manuver. No TV remote in the fitness center.
Stayed 1 night in Dec 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Miriam, Okeechobee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was so clean and we had everything we might need. The restroom had tooth paste, toothbrush’s, razors and shampoo.
Stayed 1 night in Dec 2024

10/10 Excellent

William, new iberia

Stayed 1 night in Oct 2024

6/10 Okay

Jay

Traveled with group, Traveled with family

The only choice in town

Property advertised breakfast no breakfast is available currently. Room was dated. The bathroom had very low water pressure. The HVAC fan never shut off, even though in the off position.
Stayed 2 nights in Nov 2024

2/10 Terrible

Natalie

Stayed 1 night in Nov 2024

6/10 Okay

Cathey

Traveled with family
Disliked: Property conditions & facilities
Room moldy smelling
Stayed 1 night in Nov 2024

2/10 Terrible

Valarie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet and couch were filthy. Curtains were falling off the rod. No breakfast and cold lobby coffee. No hot water one day. Mold in closet. No light bulb in the shower and missing lamp shades. No toilet paper in room when we checked in. Certainly would not stay there again.
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 3 nights in Nov 2024

8/10 Good

Jessica

Stayed 2 nights in Nov 2024

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Upgrades and cleanliness

Was moved to 3 different rooms. The 1st room shower door was off. 2nd room tried to get in 3 times key fob wasn’t working. 3 rd room was nasty and need some upgrades
Stayed 1 night in Nov 2024

10/10 Excellent

Terrell, Prairieville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed in both the hotel and hotels.com.

Cancelled my stay and lied to me about it. They told me hotels.com cancelled it. This left us without a room to stay in on a busy night in the city with little vacancies left. Hotels.com has yet to refund me.
Stayed 1 night in Nov 2024

2/10 Terrible

Allen

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE!

This hotel is horrific. We checked in and stayed about an hour then fled. They have multiple rooms that have been closed by the local health department because of mold. There are multiple air purifiers throughout the building that are dirty and blowing dirty air. The breakfast service has also been closed by the health department. Our door lock was broken and we couldn't lock our door. Our phone didn't work. I called the front desk about 10 times in one hour for a solution to the door not locking and they said they'd send someone up and never did. During one of these calls the clerk came clean about the mold issue. The staff, including the manager, have no clue how to run their computer system to apply and refund payments. The hotel should be condemned or at least required to publicly reveal they have a mold issue. It smells horrible and just feels dirty.
Stayed 2 nights in Nov 2024

2/10 Terrible

Cameron

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

REPULSIVE!

This was the most disgusting hotel I’ve ever stayed at. When I checked in I was informed that the cleaning people didn’t clean all the rooms and they had to turn away like 8 people with reservations. I checked in at 1:30 am. I was exhausted. I got to my room and it was beyond disgusting. The bathroom had not been cleaned. The toilet was not flushed, there were used tissues all on the counter, no toilet paper, used conditioner and the counter was so gross. The lamps didn’t have lamp shades, the phone had no receiver on it and there was still crumbs on the bed side table from the previous person. There was also a used tissue on the floor beside one of the beds. I went back down to the counter and told the guy. He said he would clean a room but it would take 30-40 minutes. I told him to give me the cleaner and let me do it. I had to be up at 6 am and I was not waiting another hour to get the room, so I had to clean my own room. To top it off, I had paid for a king suite and got a double standard. I paid more for the suite but didn’t get it. I am calling HR tomorrow to get my money refunded. I have never experienced anything like that before. The girl at the front office when I checked out couldn’t have cared any less. Don’t waste your money. It was HORRIBLE!
Stayed 1 night in Nov 2024

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Dissatisfied customer! I would sta in the hotel again and wouldn’t recommend to anyone! Stayed in the Comfort Inn hotel 8-10 Nov and we did not have a good experience. To say the least the hotel accommodations were awful! No breakfast and their website was false advertisement. The hotel was dirty, smelt moldy and mildew. The shower was dirty, rusty and clean. Dehumidifiers we’re constantly running at the elevator to your room. The first room issued was not cleaned from the previous guest the bed was used. The corporate manager was there and observed and witnessed some of our concerns: he recommended a discount for our stay and he stated he would be contacting Expedia to reduce our cost. He provided his email : Lea@mehrconsultanes.com in the event you need to reach out to him concerning my discount.
Stayed 2 nights in Nov 2024

2/10 Terrible

Randall

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible

Not good. Checked in on Sunday and was told Monday morning that they weren’t offering breakfast!! My room had not been vacuumed. There was a stir and white creamer spilled on the carpet when I checked in. My tv did not work. Finally on Monday afternoon I got a different room
Stayed 2 nights in Nov 2024

2/10 Terrible

Terri

Traveled with family
Comfort Inn & Suites had NO availability and Expedia showed a suite available. I paid for the room and upon arrival the room was NOT available! Thankfully for Comfort Inn & Suites and their diligence of trying to make it right being that I was 2-1/2 hours away from home! I will never book anything from Expedia or any other website that shows room availability. It didn’t only happen to me, it happened to 5 others at the same hotel!! Shame!!!
Stayed 1 night in Nov 2024