2/10 Terrible
Kimberly
Business traveler
Nov 12, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory Experience
Happy Marvelous Monday
To say that it looked like the pictures is an understatement. We arrived at or around 245am on Friday, November 8th. So we were already exhausted. The Front Desk Representative was nice. That literally was the last and nice experience that we had.
When we got into the elevator, it was filthy and the Emergency box appeared to be in need of service or repair. Pictures are attached.
When you got off the 3rd floor - it was literally a scene out of a horror movie. Clorox stains on the carpets; white splatter or glue on the doors.
We said it cant be this bad - we're just here to sleep and shower. Lets get into the room.
Pictures are attached.
We got up the next day and walked to the elevator to find the storage/linen room door to be opened. It was disaster. What did we get ourselves into!
At this point, I started looking for other options, but everywhere was booked due to the LSU/Bama game, Southern vs Bethune Cookman and a Convention downtown Baton Rouge.
The HouseKeeper only put 1 towel 1 washcloth and 1 handtowel in the bathroom. Beds were not touched.
Second night - same amount left on the sink area. Again same towels no cleanup.
Third night - same thing.
I stay in LaQuinta in several cities (last stay was with a friend at LaQuinta at Berkeley).
Wyndham should go out and visit their locations. This will question my stays at future LaQuinta properties.
I have pics but will not upload. Please email me and I will upload.
Kimberly
Stayed 4 nights in Nov 2024