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The Sanctuary Villa Battambang

4.0 star property

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Photo gallery for The Sanctuary Villa Battambang

Terrace/patio
Exterior
Lobby
Premium bedding, Select Comfort beds, minibar, in-room safe
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Tea Cham Rath Street, Phum Chrey Kong, 250m from Battambang Boat Pier, Battambang, Battambang
  • Canadia Bank
    ‪13 min walk‬
  • Psar Nat
    ‪14 min walk‬
  • Union Commercial Bank
    ‪14 min walk‬
  • Battambang (BBM)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room - Free Pickup

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double Room - Free Pickup

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Two Bedrooms

Family Room with Two Bedrooms | Premium bedding, Select Comfort beds, minibar, in-room safe

Family Room with Two Bedrooms

  • 775 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Twin Room - Free Pickup

Deluxe Twin Room - Free Pickup | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room - Free Pickup

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room - Free Pickup

Superior King Room - Free Pickup | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior King Room - Free Pickup

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

The Sanctuary Villa Battambang

4-star hotel in Svay Pao
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free valet parking is provided, as well as a free area shuttle, a free shopping center shuttle, and a free manager's reception. Other amenities include a poolside bar, a snack bar/deli, and coffee/tea in a common area. Limited housekeeping is available.
The Sanctuary Villa Battambang offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature private hot tubs and minibars. Select Comfort beds feature premium bedding. 24-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
The Sanctuary Villa Battambang features an outdoor pool and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception.

A business center is on site at this 4-star property. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. Onsite self parking and valet parking are complimentary.

The Sanctuary Villa Battambang has designated areas for smoking.

A complimentary manager's reception is offered each day.
Oh Yeah - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Oh Yeah

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the riverwalk
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • No elevator

More

  • 1 floor
  • 2 buildings
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sanctuary Villa Battambang
Sanctuary Villa Hotel
Sanctuary Villa Hotel Battambang
The Sanctuary Villa Hotel Battambang
Sanctuary Villa AIC Hotel
Sanctuary Villa Battambang AIC
Sanctuary Villa Battambang Hotel
The Sanctuary Villa Battambang by AIC
The Sanctuary Villa
The Sanctuary Villa Battambang Hotel
The Sanctuary Villa Battambang Battambang
The Sanctuary Villa Battambang Hotel Battambang

The Sanctuary Villa Battambang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 70 reviews
Rating 8 - Good. 30 out of 70 reviews
Rating 6 - Okay. 6 out of 70 reviews
Rating 4 - Poor. 8 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Liked: Staff & service
Disliked: Room comfort
Hard bed
An ordinary hotel in Battambang- very hard uncomfortable bed, room didn’t overlook a pool- shower room had water, we didn’t get any hot water, curtains were ineffective. Interesting lock (padlock) for the room, We ordered some room service- this was ok. Seemed a nice family running the place but it’s more of a guest house feel.
Interesting padlock to close the room
Stayed 1 night in Oct 2022

8/10 Good

Scott

Traveled with partner
Liked: Amenities, property conditions & facilities
We enjoy the ambience and the natural beauty of The Greenery in the setting of the property... I certainly appreciated that the water provided was not in the plastic bottles at the same time you must keep your water filter clean. When saying that occurs to me is in the advertisement before I book the room and said the beds were Select Comfort beds they were not they were on a concrete pedestal and the mattresses were certainly very very firm.. After staying in over 40 different hotels in the last year I know what kind of bed you shouldhave what kind of price for over or forty dollars you should have a western-style bed. That was frankly the biggest disappointment. Other than that everything was adequate. But I still have to point out that the price would be more like $30 top with that kind of bed
Stayed 1 night in Mar 2020

8/10 Good

Vichea

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet place to stay in Battambang. A little bit out of town but of course tuk tuk always available. Nice little restaurant on site food is very good. Staff lovely. Bamboo train trip definitely a must. Only negative was the private car and driver arranged for us by the hotel. Car was very old and the driver spoke no English. Very unpleasant 6 hour drive to Phonm Penn. Drove past new service centres with toilets and restaurant but driver took us to a dodgy roadhouse. I normally would not complain but better facilities were available. Funny though driver knew enough English to ask for a tip when we arrived at our new hotel. So check your car before you leave. We used a private car and driver from Siem Reap to Battambang 3 days prior and was extremely happy with both car and driver.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Sakai Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Sarath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is fantastic, from the ambiance to the staff to the garden. I am coming here again.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The villa condition is tired, but very good by Cambodian standards. The staff tried very hard to make our stay pleasant. I would recommend The Sanctuary Villa for your stay in Battambang, and don’t miss the Baha’i temple when you tour the town.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness
The Sanctuary Villa was a lovely place to stay, with beautiful plant and flower-filled surroundings. The room was good, with a big bath and although we didn't use the pool, it looked lovely. If you're going to stay, please be aware that the mattress is very hard, and it's a ways out of town so feels a little isolated. Otherwise, recommended!
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice gardens, but a bit out of town and the room door never quite shuts (padlock in a hinge)
Stayed 2 nights in Nov 2018

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Worn out boutique, in desperate need of some love
Average at best. You’re in Cambodia, so need to adjust your expectations, but this place is being run into the ground by lazy staff. In what would’ve been a wonderful little oasis, lies a tired, worn out boutique hotel in every respect. The pool is dirty, towels filthy, food simple beyod comprehension, dirty rooms, fixtures and fittings falling apart, terrible a/c. Don’t waste your time and stay somewhere closer to town. I sincerely hope management or the owner read this and pick up their socks otherwise it’s a lost cause.
Stayed 4 nights in Oct 2018

6/10 Okay

Hans, Siem Reap

Liked: Staff & service
No hot water, then moved to a room with. No phones in room. No real room service. Just not worth the price I paid.
Stayed 3 nights in Oct 2018

8/10 Good

Travelfrog, Siem Reap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanctuary villa
Relaxing stay, out of town, nice villas
Stayed 4 nights in Nov 2017

10/10 Excellent

Katie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful spacious room with a corner bath and separate rainfall shower. Refreshing pool with sunbeds and shared pavilions for whiling away the hours. Super staff that can help with hiring mopeds, getting boat and circus tickets (plus much more) and excellent chefs for dishing up yummy breakfasts, even wrapping it up to go for an early departure! The only detraction from an otherwise perfect stay is that the mosquito nets (much needed in the watery surroundings) are a little small for the beds, much better would be square nets set over four posters, so sleepers are not pressed against the netting.
Stayed 4 nights in Oct 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great welcome
I had a most enjoyable stay. Breakfast was beautifully served on the outdoor room by the entrance. We got a great welcome despite the fact that our booking had not been passé on by the booking agency.
Stayed 2 nights in Jun 2017

10/10 Excellent

Jessica, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet villa!
We only could stay one night, but this place was perfect. Very clean, easy to get to and from, great food and the staff were friendly and helpful. Also, a super spacious bed which was a relief after a 3 hour drive! Highly recommend this place!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Poor Management
The staff is young but they are dedicated to making sure the guests are comfortable and have what they need. They are the reason why this hotel may be receiving higher review scores. Management on the other hand is disappointing. The new owner (bought the place a year ago) could care less about the guests. Not only does he show up midway through the day but he does not have any passion in the hospitality sector - he's only in it for the money.

10/10 Excellent

kieran, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel
Tucked away in quiet area . Easy tuk tuk ride into main areas. Staff were wonderful. Hotel clean and tidy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A secluded retreat
This is a beautiful landscaped setting. It has 8 villas 2 of which were closed for renovation - so much room and friendly staff for 6 villas. It was extremely hot 40+ when we were there so the large and exposed pool also was hot but this country is near the equator so it is the way it is. Villas were spacious as is the reception, dining etc area. You need a tuk tuk to go places but this is easily organised by staff. They also booked bus tickets to Phnom Penh...loved it,

10/10 Excellent

Kelly, H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful oasis
A relaxing small (8 room) hotel like a mini resort. A great little escape!