8/10 Good
Mohd, Kuala Lumpur
Aug 5, 2018
Liked: Cleanliness, staff & service, room comfort
Mohd
Stayed 2 nights in Aug 2018
Zamzam Hotel and Convention
3.0 star property
Choose dates to view prices
Photo gallery for Zamzam Hotel and Convention
Reviews
5.05.0 out of 10
Popular amenities
- Bar
- Pool
- Breakfast available
- Spa
- Room service
- Laundry
Explore the area
Jl. Abdul Gani Atas, Kelurahan Ngaglik, Batu, East Java, 65311
- Museum Angkut11 min walk
- Air Panas Cangar3 min drive
- Songgoriti3 min drive
- Malang (MLG-Abdul Rachman Saleh)62 min drive
Room options
View all photos for Superior Room
Superior Room
- 377 sq ft
- Mountain view
- Sleeps 2
- 1 Twin Bed
View all photos for Family Room
Family Room
- 398 sq ft
- Sleeps 4
- 1 Queen Bed
View all photos for Executive Suite, 1 Bedroom, Accessible, Bathtub
Executive Suite, 1 Bedroom, Accessible, Bathtub
- 527 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room
Deluxe Room
- 322 sq ft
- Mountain view
- Sleeps 3
- 1 Twin Bed
About this property
Zamzam Hotel and Convention
3-star Batu hotel close to Museum Angkut
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli, and coffee/tea in a common area.
Zamzam Hotel and Convention offers 76 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services.
Zamzam Hotel and Convention features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.
This 3-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and karaoke. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service. Onsite self parking is complimentary.
A complimentary manager's reception is offered each day.
Panderman Resto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Languages
English, Indonesian
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Area shuttle (surcharge)
- Train station pick-up and drop-off shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Free extended parking on site
- Free RV/bus/truck parking on site
Food and drink
- Daily full breakfast available 7:00 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
- A bar/lounge
- A poolside bar
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Restaurants on site
- Panderman Resto
Things to do
- Children's pool
- Karaoke
- Outdoor pool
- TV in common areas
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Wedding services
Business services
- Business center
- Meeting rooms
Outdoors
- Garden
- Terrace
Spa
- In-room massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessibility
More
- 1 building
- 3 floors
- Banquet hall
- Built in 2014
Room amenities
Bedroom
- Pillowtop mattress
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- Satellite channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
- Refrigerator
More
- Air conditioning
- Desk
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Fee for full breakfast: approximately IDR 120000 for adults and IDR 60000 for children
- Airport shuttle fee: IDR 399000 per vehicle (one way)
- Rollaway bed fee: IDR 300000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Clothing is optional at this property
Only registered guests are allowed in the guestrooms
Property is also known as
Zamzam Hotel Convention Batu
Zamzam Hotel Convention
Zamzam Convention Batu
Zamzam Convention
Zamzam And Convention Batu
Zamzam Hotel and Convention Batu
Zamzam Hotel and Convention Hotel
Zamzam Hotel and Convention Hotel Batu
Zamzam Hotel and Convention Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 4 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 4 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 4 reviews" "
6 - Okay
1
Rating 4 - Poor. 1 out of 4 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 4 reviews" "
2 - Terrible
1
6.6/10
Cleanliness
7.6/10
Staff & service
4.6/10
Property conditions & facilities
Reviews
6/10 Okay
Parag
Nov 26, 2017
Liked: Cleanliness, staff & service, room comfort
ZamZam - NOT a value for money
The carpet in the reception and on to the staircase is dirty.
The room was large but lacked warmth. The flooring was tiled which gave the room a cold look. The shower area though had curtains was not separate from the rest of the bathroom, making the whole floor wet. No hand towels were provided, only a box of tissues.
Light seeped in early in the morning through the glass pane of the door leading to the balcony (no curtains provided there) and also in the night from the corridor outside through the glass pane above the door.
A noisy place - chatter from the other guests in the reception area could be heard into the room.
A very poor location - it is in a very quiet neighbourhood and within miles of literally no commercial activity.
The water in the swimming pool appeared dirty.
Parag
Stayed 3 nights in Nov 2017
2/10 Terrible
Verified traveler
Apr 2, 2017
Disliked: Property conditions & facilities, room comfort
Wet bathroom hate it!
Hotel was loud! Lobby music could here in my room. Not worth the price and can't afford free water? Come on!!! Wet bathroom!!! Nothing worse than wake up to pee and step on a wet floor because the shower drain is beside the toilet. I would never stay there again
Verified traveler
4/10 Poor
Dominik, München
May 3, 2017
Disliked: Cleanliness, property conditions & facilities, room comfort
Gut für Veranstaltungen, mittelmäßig für Erholung
Das Hotel macht auf den ersten Blick einen sehr guten Eindruck, allerdings gab es für mich ein paar unschöne Details.
Das Zimmer war schön groß mit kleiner Terrasse Richtung Pool, allerdings wurde es mit der Sauberkeit nicht so genau genommen. Das Fliesenmuster im Bad versteckt sehr gut den Schmutz, unter der Couch tauchten Haare und Staub auf.
Das Bett war sauber, aber leider viel zu hart und für mich zu unbequem um erholsam zu schlafen.
Dazu kam, dass ich um den 1. Mai dort war, was auch in Indonesien ein Feiertag ist - das Hotel war gut besucht und es wurde Abends gefeiert, was nicht zu überhören war. Für Veranstaltungen ist das Hotel gut geeignet, wer Ruhe haben möchte sollte ein anderes Hotel wählen.
Die Aussicht über Batu ist toll, allerdings gibt es wenig Aussichtspunkte im oder um das Hotel.
Zu Fuß kommt man in 15-20 min zum Transport - Museum, in die Stadt dauert es noch mal so lange. Taxi ist sehr günstig, hat aber eine Mindest-Pauschale von 30k IDR. Grab kostet die Hälfte, ist aber nicht immer/überall verfügbar.