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Zamzam Hotel and Convention

3.0 star property

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Photo gallery for Zamzam Hotel and Convention

Outdoor pool
Deluxe Suite, 1 Bedroom, Balcony, Mountain View | Pillowtop beds, minibar, in-room safe, desk
Front of property - evening/night
Reception
View from room

Reviews

5.0 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Jl. Abdul Gani Atas, Kelurahan Ngaglik, Batu, East Java, 65311
  • Jawa Timur Park 2
    ‪3 min drive‬
  • Batu Night Spectacular
    ‪5 min drive‬
  • Batu Secret Zoo
    ‪6 min drive‬
  • Malang (MLG-Abdul Rachman Saleh)
    ‪62 min drive‬

Room options

View all photos for Superior Room

Superior Room | Pillowtop beds, minibar, in-room safe, desk

Superior Room

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Family Room | View from room

Family Room

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom, Accessible, Bathtub

Pillowtop beds, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Accessible, Bathtub

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room

  • Mountain view
  • 322 sq ft
  • Sleeps 3
  • 1 Twin Bed

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About this property

Zamzam Hotel and Convention

3-star Batu hotel close to Museum Angkut
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli, and coffee/tea in a common area.
Zamzam Hotel and Convention offers 76 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services.
Zamzam Hotel and Convention features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and karaoke. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service. Onsite self parking is complimentary.

A complimentary manager's reception is offered each day.
Panderman Resto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Panderman Resto

Things to do

  • Children's pool
  • Karaoke
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately IDR 120000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 399000 per vehicle (one way)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Clothing is optional at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Zamzam Hotel Convention Batu
Zamzam Hotel Convention
Zamzam Convention Batu
Zamzam Convention
Zamzam And Convention Batu
Zamzam Hotel and Convention Batu
Zamzam Hotel and Convention Hotel
Zamzam Hotel and Convention Hotel Batu

Zamzam Hotel and Convention Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Mohd, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort
Near to at least a couple of attractions, Muaeum Angkut and Agrofarm.
Stayed 2 nights in Aug 2018

6/10 Okay

Parag

Liked: Cleanliness, staff & service, room comfort

ZamZam - NOT a value for money

The carpet in the reception and on to the staircase is dirty. The room was large but lacked warmth. The flooring was tiled which gave the room a cold look. The shower area though had curtains was not separate from the rest of the bathroom, making the whole floor wet. No hand towels were provided, only a box of tissues. Light seeped in early in the morning through the glass pane of the door leading to the balcony (no curtains provided there) and also in the night from the corridor outside through the glass pane above the door. A noisy place - chatter from the other guests in the reception area could be heard into the room. A very poor location - it is in a very quiet neighbourhood and within miles of literally no commercial activity. The water in the swimming pool appeared dirty.
Stayed 3 nights in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Wet bathroom hate it!

Hotel was loud! Lobby music could here in my room. Not worth the price and can't afford free water? Come on!!! Wet bathroom!!! Nothing worse than wake up to pee and step on a wet floor because the shower drain is beside the toilet. I would never stay there again

4/10 Poor

Dominik, München

Disliked: Cleanliness, property conditions & facilities, room comfort

Gut für Veranstaltungen, mittelmäßig für Erholung

Das Hotel macht auf den ersten Blick einen sehr guten Eindruck, allerdings gab es für mich ein paar unschöne Details. Das Zimmer war schön groß mit kleiner Terrasse Richtung Pool, allerdings wurde es mit der Sauberkeit nicht so genau genommen. Das Fliesenmuster im Bad versteckt sehr gut den Schmutz, unter der Couch tauchten Haare und Staub auf. Das Bett war sauber, aber leider viel zu hart und für mich zu unbequem um erholsam zu schlafen. Dazu kam, dass ich um den 1. Mai dort war, was auch in Indonesien ein Feiertag ist - das Hotel war gut besucht und es wurde Abends gefeiert, was nicht zu überhören war. Für Veranstaltungen ist das Hotel gut geeignet, wer Ruhe haben möchte sollte ein anderes Hotel wählen. Die Aussicht über Batu ist toll, allerdings gibt es wenig Aussichtspunkte im oder um das Hotel. Zu Fuß kommt man in 15-20 min zum Transport - Museum, in die Stadt dauert es noch mal so lange. Taxi ist sehr günstig, hat aber eine Mindest-Pauschale von 30k IDR. Grab kostet die Hälfte, ist aber nicht immer/überall verfügbar.