Along with an outdoor pool, this hotel has a 24-hour fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Candlewood Suites Port Arthur/Nederland by IHG offers 65 air-conditioned accommodations with DVD players and safes. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Candlewood Suites Port Arthur/Nederland by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a library, barbecue grills, and multilingual staff. Onsite self parking is complimentary.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Things to do
24-hour gym
Library
Outdoor pool
TV in common areas
Family friendly
DVD player
Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room microwave
Laundry facilities
Outdoor pool
Separate in-room dining area
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Business services
Business center
Computer station
Outdoors
Barbecue grill
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
More
3 floors
Room amenities
Bedroom
Premium bedding
Bathroom
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
32-inch plasma TV with cable channels
DVD player
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Microwave
Separate dining area
More
Air conditioning
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Candlewood Suites Hotel Nederland
Candlewood Suites Nederland
Candlewood Suites Port Arthur/Nederland Hotel Nederland
Candlewood Suites Port Arthur/Nederland Hotel
Candlewood Suites Port Arthur/Nederland Nederland
Candlewood Suites Port Arthur/Nederland by IHG Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 18 out of 55 reviews
10 - Excellent
18
Rating 8 - Good. 15 out of 55 reviews
8 - Good
15
Rating 6 - Okay. 10 out of 55 reviews
6 - Okay
10
Rating 4 - Poor. 9 out of 55 reviews
4 - Poor
9
Rating 2 - Terrible. 3 out of 55 reviews
2 - Terrible
3
7.8/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Miguel
Apr 25, 2024
Liked: Cleanliness, staff & service, amenities
Good customer service
Miguel
Stayed 1 night in Apr 2024
4/10 Poor
Amanda
Traveled with group
May 14, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
UNDER CONSTRUCTION
I had no idea the hotel was under construction. There was no info on how to get inside. No one would answer the phone. The A/C was turned off in the hallway. The elevator only worked half the time. The room was nice, but it was a bad experience otherwise. Someone tried to come into my room and woke me up before 10 am AND I HAD the DND sign on the door. Stay somewhere else for sure.
Amanda
Stayed 1 night in May 2023
8/10 Good
AMBER
Traveled with family
Jun 29, 2022
Liked: Cleanliness, staff & service
The staff was very polite and willing to help and assist in anyway
Beaumont was still full from the storm. This facility was a great alternative
Cynthia Beaumont
Stayed 1 night in Sep 2020
4/10 Poor
Gregory
Traveled with family
Oct 11, 2020
Liked: Room comfort
Disliked: Cleanliness
Comedy of Errors
Arrived to check-in after 3:00 pm, and was told the room wouldn’t be ready for another hour. After checking in an hour and a half later, we opened the freezer/fridge in the room and were blasted by the smell of shrimp/bad fish. The smell was pretty unbearable so we chose to not use the fridge/freezer and kept the door tightly closed. After dinner sometime around 6:30 or so, the door to our room was opened by another guest. Apparently the front desk gave this guest a key to our room not knowing the room was already occupied. The beds were comfortable and we liked how roomy the suite was, but I think we’ll be avoiding this location in the future.
Hotel room had an odor to it. Bed wasnt very comfortable. Luckily I just needed the room for a few hours before heading to a job to catch some sleep. If I had to stay in the area again I'd probably get a room at the holiday inn instead.
A loose toilet seat was the only complaint, but the place could use a little freshening up! Candlewood is usually nice, but in this case a little overpriced, but always a good dependable experience!
Loved the kitchenette inside the room! Clean and tidy (aside from the bathroom door that looked like someone had punched it at some point). But we had a good time speculating what might have happened. Other than that, the room was great! Front staff was so helpful and friendly! If I ever need a stay in that area again, I will definitely be staying at this hotel!
The lady at the front desk was wonderful. She was very friendly and helpful. The room and pretty much the entire hotel were very clean. The bed was comfortable, as well as the recliner. The only issue with my stay was that the toilet made a awful noise whenever it was flushed, but quickly went away. When the room was as great as it was, you can easily over look something as simple as a little noise. I highly recommend this hotel.