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SureStay Hotel by Best Western Orange

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Orange

Desk, laptop workspace, WiFi, bed sheets
Exterior
Lobby
Lobby
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
2710 I-10 West, Orange, TX, 77630
  • Shangri La Botanical Gardens and Nature Center
    ‪5 min drive‬
  • Sunset Grove Country Club
    ‪6 min drive‬
  • Stark Museum of Art
    ‪7 min drive‬
  • Beaumont, TX (BPT-Southeast Texas Regional)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

The Hotel Orange

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, (113)
The price is $74
per night
$85 total
includes taxes & fees
Mar 3 - Mar 4
The Hotel Orange

About this property

SureStay Hotel by Best Western Orange

Orange hotel with free breakfast
This smoke-free hotel features a snack bar/deli, a microwave in a common area, and laundry facilities. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
SureStay Hotel by Best Western Orange offers 50 accommodations with coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include showers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Onsite self parking is complimentary.

SureStay Hotel by Best Western Orange is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Motel Orange
Super 8 Orange
Best Texan Inn Orange
Best Texan Inn
Best Texan Orange
Best Texan Inn Suites
Surestay By Best Orange Orange
SureStay Hotel by Best Western Orange Hotel
SureStay Hotel by Best Western Orange Orange
SureStay Hotel by Best Western Orange Hotel Orange

SureStay Hotel by Best Western Orange Reviews

Reviews

6.6
Rating 10 - Excellent. 48 out of 164 reviews
Rating 8 - Good. 36 out of 164 reviews
Rating 6 - Okay. 25 out of 164 reviews
Rating 4 - Poor. 20 out of 164 reviews
Rating 2 - Terrible. 35 out of 164 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Julio

Stayed 2 nights in Aug 2024

6/10 Okay

Mary

Stayed 1 night in Jun 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Ashley

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities
It wasnt very handicap friendly. We got there late and there is only stare access to the upstairs floor. And at the time there was limited lodging due to the tornadoes that had hit and everyone trying to find temporary shelter
Stayed 1 night in May 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Greta
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay ! Highly recommend!
Stayed 2 nights in Jan 2024

6/10 Okay

richard

Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. It was a good and quiet night for sleeping. The morning breakfast included hot food, scrambled eggs and hash brown potatoes.
Stayed 1 night in Nov 2023

6/10 Okay

James

Traveled with family
Disliked: Cleanliness, room comfort
Not so good. The beds mattress was old and warned
Stayed 2 nights in Nov 2023

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and customer service friendly. Very accommodating.
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They asked for 100 dlls deposit ,just in case you'll smoke in a no-smoking room,wich i didn't mine but should have said the time i booked.I got em back 2 day after the check out
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The breakfast had scrambled eggs and hash brown potatoes. I will stay here again. The hotel is set back from the highway so road noise is not a problem.
Stayed 1 night in Oct 2023

2/10 Terrible

Blake

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
I didn’t get a refund I didn’t even stay at the hotel
Stayed 1 night in Sep 2023

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to good i couldn't get there it give me to diferen addres o e of them that i was 6 hours away and the othere address it was apark
Stayed 1 night in Aug 2023

2/10 Terrible

Sheryl

Stayed 2 nights in May 2023

2/10 Terrible

Jason

Stayed 1 night in Mar 2023

2/10 Terrible

Jason

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
This motel was absolutely disgusting. I live in the area, needed a place for my wife and kids to stay for 3 days while we remodeled the bathroom. The first room was horrendous. The floors were so dirty. It turned towels black when my wife mopped the floor with a towel. The next day we moved to a different room. Same exact thing. The only thing the housekeepers do there is empty trash, change the sheets and sometimes give fresh towels. From the outside and even the lobby that looks are deceiving. When you go in the room the flooring that they use this dark so you really can't see how nasty they are until you step on them and your feet stick. If you wear white socks they will be black. I truly do not recommend staying if you have children that will be walking or crawling on the floor.
Stayed 1 night in Mar 2023

2/10 Terrible

Veronica

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
Besides Mrs Veronica and the Nice morning guest service guy and lady there Sat and Sun, this hotel doesn't look as advertised! Upon arrival from a 10hr drive, it looked abandoned and that made me nervous to see the inside? I booked for the distance to me location and because of the long drive I expected to have access to a clean hot tub and be able to relax, The best of so called breakfast was waffles and bagels, and the bed was comfy, until the 2nd night. Other than that, I honestly want to contact the health department or codes! Half of the ceiling is missing, went to relax in the hot tub and it wasn't even working, so I waited patiently for the poor worker who tried hard to fix it but as I'm standing there I looked and saw lots of dirt at the bottom and wanted to see if he'd say something but he kept trying, I looked in the pool it was the same so I just walked away! Went back to the room to shower and change so I turned water on to get hot and after going back to bathroom I see the tub water a tan color and left it there to show a worker. That night I found the front dest guy who was on the phone and seemed I was bothering him, I complained of the water and all he did was let it run a while and said it's fine now? I did isn't feel comfortable at that point so I showered at family house. That night I cut the ac up on high instead of low as the night before then I was awaken by a smell which as coming from the ac, it was mildew like that hotel had been under water. HORRIBL

2/10 Terrible

Debra

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't even let me make it to the hotel before trying to take payment and sent me a cancellation email
Stayed 1 night in Feb 2023

2/10 Terrible

Lisa

Traveled with family and small children
This is really a review of Expedia. Due to storm damage to my house I booked a room through Expedia but due to the same storm, this hotel was not open and I've been trying to get a refund of the prepayment of the room through Expedia. I'm sure there is some way of contacting Expedia but I cannot find it on their web site.
Stayed 1 night in Jan 2023

2/10 Terrible

Alisha

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Stay In My Life
I should have read the reviews. A person week ago posted in the reviews, their room, the bed had bed bugs. I booked a handicap room with an open shower which I was stuck in a room with a bathtub. I fell and hurt my back due to I can barely walk getting in and out the tub. Indian lady was very rude during our stay. I will not stay there ever again!!!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022