I got in at around 2 pm, I know that check in is at 3pm, I was going to ask if they would let us check in early but the desk clerk doesn’t even say hello, just started saying “check in is at 3, we don’t have any rooms ready “, and made us wait, when I came back close to 3, she said that they were short staffed. While I’m understanding that it’s hard when that happens I don’t expect people to be rude as it’s not my fault that it happens