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Comfort Inn New River

2.5 star property

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Photo gallery for Comfort Inn New River

Lobby
Standard Room, 1 King Bed, Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds
Fitness facility
Lobby
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$121
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
801 Mall Road, Fayetteville, WV, 25901
  • Place, Russell Mathews Park
    ‪2 min drive‬
  • Place, Fayetteville Town Park
    ‪4 min drive‬
  • Place, New River Gorge Bridge
    ‪6 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪30 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn New River

Fayetteville hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Comfort Inn New River offers 67 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Comfort Inn New River is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

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Comfort Inn New River Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 454 out of 1003 reviews
Rating 8 - Good. 343 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

NESSIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, comfy bed and pillows. has the amenities we wanted (microwave and fridge) and good working condition except for the toilet flush which needed a harder push. Decent breakfast. Overall, we had a great stay and would recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

NESSIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked for a 3 night stay and extended for 2 more nights. Friendly and efficient staff from the front desk, breakfast staff and housekeeping. Great location for New River Gorge NP which was our primary goal. Lots of dining options and great local restaurants. Highly recommend. Thank you Comfort Inn New River.
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Stayed 2 nights in Oct 2025

10/10 Excellent

CATHERINE, WEXFORD

Liked: Cleanliness
Angie at the front desk is a delight! So helpful and kind!
Stayed 1 night in Oct 2025

10/10 Excellent

cherie

Stayed 2 nights in Oct 2025

10/10 Excellent

Lucinda

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel superb staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Chaoxia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was in a very convenient location to the national park, hiking, state parks, and the adorable downtown restaurants and shops of Fayetteville!
Stayed 2 nights in Oct 2025

8/10 Good

Edward, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk gentleman made excellent recommendations for dinner. Very friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and the staff was very friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely the best! They went above and beyond to make our stay great
They let us play cards in the breakfast room in the afternoon!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful. Free breakfast buffet was convenient and it wasn’t just bagels, oatmeal, or yogurt. They had eggs, biscuits and gravy, juices, and all the other options previously mentioned. Easy to get to and convenient to hiking trails which was perfect for my visit!
Stayed 2 nights in Oct 2025

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a long drive and had to stop partway due to the rain. We found this two and it was just wonderful very very comfortable, clean, staff is great.
Stayed 1 night in Oct 2025

6/10 Okay

DENISE BLACK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was good. Only plus. Room had mold in the rim of the sink. No drain stoppers in sink or tub. Crack from water damage above shower. Spider and bug in the bathroom. Overall, this place needs to be renovated. I have pictures if you want to see them. Would not stay here again.
Bathroom tub floor
Above the shower
Gross mold
No stopper in tub
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Breakfast was good. Convenient to local attractions and dining options.
Stayed 5 nights in Oct 2025

10/10 Excellent

Clayton

Stayed 1 night in Sep 2025

2/10 Terrible

Patrick

Traveled with group
Disliked: Staff & service

Rude front desk!

Was on a road trip with a buddy.. just wanted a receipt for the night when checking out.. the lady was rude and would not even tell me what I paid for the night before.. no manager to be found! Had to call the corporate office just to find out how much they charged my credit card! 😡
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
All was goid
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. Bed were very comfortable. Staff was friendly and helpful. We discovered our refrigerator didn't work and they had it replaced the next day. They wanted to give us a discount because we had the refrigerator and toilet problems but wereunable to because we booked through Expedia
Stayed 2 nights in Sep 2025

10/10 Excellent

Stijn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet. Nice room.
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Small room

The toilet seat wouldn't stay up. The room was small. There were shopping and restaurants nearby. Breakfast was good.
Stayed 1 night in Sep 2025