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Tru by Hilton Beckley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Beckley

Lobby
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets
Front of property
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Free toiletries, towels, soap, shampoo
Gym

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Tamarack Conference Center
    20 min walk
  • Raleigh General Hospital
    3 min drive
  • Theater West Virginia
    4 min drive
  • Beckley, WV (BKW-Raleigh County Memorial)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Beckley, an IHG Hotel

Pool
Hot Tub
Pet friendly
Parking included
4.1 out of 5, Very Good, (1003)
The price is $142
per night
$159 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Hotel & Suites Beckley, an IHG Hotel

About this property

Tru by Hilton Beckley

Beckley hotel with free in-room WiFi
A 24-hour fitness center, a snack bar/deli, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Beckley hotel also offers a 24-hour fitness center, a convenience store, and a front-desk safe. Onsite self parking is complimentary.

Tru by Hilton Beckley is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 295 out of 467 reviews" "
Rating 8 - Good. 92 out of 467 reviews" "
Rating 6 - Okay. 45 out of 467 reviews" "
Rating 4 - Poor. 21 out of 467 reviews" "
Rating 2 - Terrible. 14 out of 467 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Disliked: Amenities
Very limited offerings for breakfast. Nothing fresh.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

John

Disliked: Amenities
NOT a 200 hotel
Stayed 1 night in Jun 2024

8/10 Good

jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but I loved the hotel and its proximity to not only New River Gorge but all the dining options in town. The hotel was easy to get to and very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
We always enjoy Tru for short stays. Great breakfast, clean room, all in room amenities that we need. Only complaint this specific time was our room was on the freeway side and the trucks were loud.
Stayed 1 night in Sep 2024

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk-in shower floor was dirty. Motorized window shade was inoperable. The room was clean and the beds were comfortable. TV was nice and channel selection was good. Breakfast was the best I have yet encountered.
Stayed 1 night in Sep 2024

8/10 Good

Jinghuei, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs sideways
Everything was excellent except for the size of the room. We booked a room online for 1 night. If we needed it for several nights we would have moved on to another hotel with more space. It would have been fine for 1 person but there was not enough space for 2 people to sit, or place luggage.
Stayed 1 night in Sep 2024

10/10 Excellent

James, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service
Fast check in, room was very clean. Great value
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nathen

Liked: Cleanliness, staff & service, property conditions & facilities
We love Tru Hotels because of the people that work there! They genuinely want to be there, and unlike other places, don’t make you feel like you’re interrupting their Netflix show to check in or ask a question. My wife loves the artwork (aka) blinds, and the glass shower that feels open and airy. There was some odd noises sounding like someone trying to get in our room, but I do t even think that’s what it was because we heard it at night, and in the morning. Nothing the staff could control I’m sure.
Stayed 1 night in Aug 2024

8/10 Good

Kyungyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

DONALD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was up to date and the staff was great
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basics were covered
Room was clean but not very big. Seemed expensive for what was offered. Limited amenities but basics were covered. Breakfast wasn’t that great.
Stayed 1 night in Aug 2024

8/10 Good

Timmy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our room was on the Interstate side and we slept very little due to noise. Not the hotels fault, but we would choose another place next time. Also only one towel and one washcloth each. Sheets were clean but looking tired. Staff was nice and front desk recommended a great place for dinner. Room was clean, so I’ll say good overall, although I’m not sure it was a $220 room.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Has a nice public area for breakfast. Has a pool table
Stayed 1 night in Aug 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to stay one night from a long drive and this hotel was nice and the gentlemen at the front desk were so friendly.
Stayed 1 night in Jul 2024

8/10 Good

Christi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks like a brand new building. It’s conveniently located and the staff is terrific! But the walls are such that one can hear everything outside the room. Noise machine encouraged.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property right off the exit several dining options on that same exit. Staff was great. Breakfast was good exactly, what we expected.
Stayed 1 night in Jul 2024

10/10 Excellent

LeAnna

Stayed 1 night in Jul 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a convenient, utilitarian place to spend
For us, this was a utilitarian 1 night hotel stop next to an interstate. Easy and clean with a modern design. Breakfast ok. Store by front desk with drinks snacks etc. A small but upscale workout room with an ice maker and water bottle refilled next to it. We would stay here again if passing thru.
Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Stayed 1 night in Jun 2024

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay at a TRU hotel e er again!
I reserved my room weeks in advance and requested a room as far away from the ice machine and elevator as possible. My room was only a few rooms away. I heard every person who walked past my room and couldn't fall asleep until midnight. The mattresses were painful to lie on and I had pain all night and woke up many times in the night with pain in my back from the mattress. The shower had mold inside and out and at breakfast, the hard boiled eggs were spoiled.
Stayed 1 night in Jul 2024