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Tru by Hilton Beckley

2.5 star property

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Photo gallery for Tru by Hilton Beckley

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Free toiletries, towels, soap, shampoo
Front of property
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Tamarack Conference Center
    ‪20 min walk‬
  • Raleigh General Hospital
    ‪3 min drive‬
  • Beckley Exhibition Coal Mine
    ‪6 min drive‬
  • Beckley, WV (BKW-Raleigh County Memorial)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Beckley by IHG

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1006)
The price is $150
per night
$168 total
includes taxes & fees
Apr 27 - Apr 28
Holiday Inn Hotel & Suites Beckley by IHG

About this property

Tru by Hilton Beckley

Beckley hotel with free breakfast
A 24-hour fitness center, a snack bar/deli, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a convenience store, and a front-desk safe. Onsite self parking is complimentary.

Tru by Hilton Beckley is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 549 reviews
Rating 8 - Good. 112 out of 549 reviews
Rating 6 - Okay. 50 out of 549 reviews
Rating 4 - Poor. 23 out of 549 reviews
Rating 2 - Terrible. 15 out of 549 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Modern clean facility
Stayed 1 night in Jan 2025

10/10 Excellent

joeymichelle

Stayed 1 night in Dec 2024

8/10 Good

Andrea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very nice, everything was very clean and the kids really loved the pool table and many game options they had. It was fun to hang out in the lobby and enjoy time with friends. They had an issue with the hot water during out visit which was unfortunate, made our showers a bit chilly!
Stayed 1 night in Jan 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location
Stayed 1 night in Jan 2025

6/10 Okay

sean

Liked: Property conditions & facilities
It was fine Breakfast staff was super nice
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Jan 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We stay there regularly when traveling through. Only issue this trip was the hot water in the shower only lasted about 2 min before it got extremely cold.
Stayed 1 night in Jan 2025

10/10 Excellent

erik

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place with great staff.
Stayed 1 night in Jan 2025

6/10 Okay

Jane

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Zilvinas

Stayed 2 nights in Dec 2024

10/10 Excellent

Jaclyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the minimalist look and functions
Stayed 1 night in Dec 2024

4/10 Poor

Paige

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A cold shower after a very noisy night. Not a great experience. Staff didn’t even apologize about the lack of hot water when I brought it to their attention.
Stayed 1 night in Dec 2024

8/10 Good

Angeleigh

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my stay here. Pet friendly! Loved the LVP floors instead of carpet. Everything was great except the bed. I expected it to be more comfortable. But I will look for this hotel in other areas as I travel. Thanks!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian, Myrtle Beach

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Overnight Stop
Nice hotel for a quick stay with my family. The staff was nice and the beds were comfortable. Pet friendly. Near many eating places
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for the most part
Room was very clean. Rooms are designed for efficiency, Small but everything needed is provided in a compact space. Decor is upbeat and perky. Nice hang out space in the lobby with sports TV, pool table, and plenty of snacks for purchase. Water for shower was warm but not really hot, soap dispenser hard to squeeze for arthritic hands, and could hear TV and voices from other guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Krishnamurthy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine
Shower was not hot enough, barely considered the water warm, the room was essentially just a bed, not much else
Stayed 1 night in Dec 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a wonderful stay. Guest setvice A+++ and the best was not to firm and I slept wonderfully. Thank you for always being kind and welcoming. This is my 14th stay here over the past year.
Stayed 1 night in Dec 2024