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Tru by Hilton Beckley

2.5 star property

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Photo gallery for Tru by Hilton Beckley

Lobby
Front of property
Gym
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Free toiletries, towels, soap, shampoo

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Tamarack Conference Center
    ‪20 min walk‬
  • Raleigh General Hospital
    ‪3 min drive‬
  • Beckley Exhibition Coal Mine
    ‪6 min drive‬
  • Beckley, WV (BKW-Raleigh County Memorial)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Beckley by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1000)
The price is $153
per night
$171 total
includes taxes & fees
Mar 3 - Mar 4
Holiday Inn Hotel & Suites Beckley by IHG

About this property

Tru by Hilton Beckley

Beckley hotel with free in-room WiFi
A 24-hour fitness center, a snack bar/deli, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Beckley hotel also offers a 24-hour fitness center, a convenience store, and a front-desk safe. Onsite self parking is complimentary.

Tru by Hilton Beckley is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 506 reviews
Rating 8 - Good. 100 out of 506 reviews
Rating 6 - Okay. 48 out of 506 reviews
Rating 4 - Poor. 22 out of 506 reviews
Rating 2 - Terrible. 14 out of 506 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to commend this hotel chain for designing a well-appointed bathroom. So many hotel bathrooms are lacking in what guests really need.
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks good overall but maintenance like bath tile failing & uncaulked does not look good nor feels sanitary. Hairs from previous folks on the shower floor plus a long hair on one of the hooks as you come in the door. Not a nice welcome hanging up my coat. Staff was great & welcoming & helpful. Not at all a reflection on the hotel but it is so awful that pet guests do not pick up after them. You have provided a nice area around the place, plenty of sanitary bags & even a designated disposal container which, except for my contribution from my dog, was empty. In the meantime one could not walk without stepping in waste. I thank you for being pet friendly & stay with you because of that feature but I am so sorry that I'm so sorry other pet owners give us considerate pet owners a bad name.
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this space so much. Driving distance to eats. Cozy, modern, clean, safe. Would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee and tea available all day long. Filled up my thermos with hot tea before heading out. Room is somewhat small, but still cozy. Good breakfast. There are boiled eggs option, for those not wanting scrambled eggs. New River Gorge National Park is not far, so stop by if you have time to spare. Google for Wolf Creek Falls, WV for a hike with a view. Overall, perfect for what I was looking for.
Stayed 1 night in Oct 2024

10/10 Excellent

Jenna

Stayed 2 nights in Nov 2024

8/10 Good

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome but it seemed cold and impersonable. I am assuming we were put in a handicapped room? I hope all the rooms are not like that. Couldn't get the shower to come on. Hoses and bars everywhere. Finally got it to work. Don't know how 🙄 It was sufficient but a little disappointed considering the price. Breakfast was good and had food to buy if you didn't want to go out.
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Nov 2024

10/10 Excellent

Darla

Liked: Staff & service, property conditions & facilities
Clean. Smoke free. The window seat is very loose.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Brian M.

Stayed 1 night in Jun 2024

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap room was very easy to get around in wheelchair
Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with pets, Traveled with family
The hot water wasn’t hot enough
Stayed 1 night in Oct 2024

4/10 Poor

Susan, Cedar Point

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small room, no microwave or coffee maker. Very little soundproofing, we could hear people upstairs and people talking... and dogs barking next to our room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karan, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa, Galveston

Liked: Amenities
Great pit stop
Stayed 1 night in Oct 2024

4/10 Poor

Warren

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy neighbors; one chair for two people; toilet for midgets; sparse; missing light bulbs; totally uninviting. Never again.
Stayed 1 night in Oct 2024

6/10 Okay

Kathleen

Stayed 1 night in Sep 2024

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Nice and clean and staff was awesome!
Stayed 1 night in Jun 2024

10/10 Excellent

Bart, Columbus

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and well maintained. The lobby and breakfast was great and the breakfast had more healthy options with good ingredients than similar hotel options.
Stayed 1 night in Oct 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ditch the powdered eggs
Everything was first class: coffee and snacks available 24 hours, everything clean and neat. However, I abjure the powdered eggs, which seem to be showing up everywhere I stay. Please ditch the powdered eggs: I didn't like them when I was in the Army, and I don't like them now.
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2024

6/10 Okay

Nashea

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Rooms are entirely too small!!! Not worth the money!!!
Stayed 2 nights in Oct 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit National Park
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet and comfortable beds and pillows. My second stay there and will stay there again
Stayed 1 night in Sep 2024