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Beijing Palace Hotel

3.5 star property

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January 2025

Photo gallery for Beijing Palace Hotel

Lobby
Reception
Exterior
Deluxe Signature Double Room | Minibar, in-room safe, desk, blackout drapes
Front of property - evening/night

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Room service

Explore the area

Map
No.26 Buxiangzi Huong, Qian Men Street, Dong Cheng District, Beijing, 100005
  • Qianmen Street
    3 min walk
  • 桂林米粉
    6 min walk
  • Zhushikou Tram Station
    4 min walk
  • Beijing (PEK-Capital Intl.)
    55 min drive

Room options

View all photos for Design Double Room

Combined shower/tub, free toiletries, hair dryer, slippers

Design Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room, No Windows

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, No Windows

  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Signature Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Signature Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Signature Double Room

Deluxe Signature Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Signature Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, No Windows

Minibar, in-room safe, desk, blackout drapes

Classic Double Room, No Windows

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Twin Room

Minibar, in-room safe, desk, blackout drapes

Design Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Room (Underground)

Minibar, in-room safe, desk, blackout drapes

Economy Room (Underground)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Beijing Palace Hotel

3.5-star Beijing hotel, connected to a shopping center in Downtown Beijing
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Beijing Palace Hotel offers 193 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Beijing hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Beijing Palace Hotel features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. This Beijing hotel also offers a front-desk safe and an elevator.

Beijing Palace Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available for a fee: CNY 25 for adults and CNY 25 for children

Things to do

  • Bicycle rentals

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CNY 25 for adults and CNY 25 for children
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Beijing Palace
Beijing Palace Hotel Hotel
Beijing Palace Hotel Beijing
Beijing Palace Hotel Hotel Beijing

Beijing Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 64 reviews" "
Rating 8 - Good. 26 out of 64 reviews" "
Rating 6 - Okay. 9 out of 64 reviews" "
Rating 4 - Poor. 8 out of 64 reviews" "
Rating 2 - Terrible. 4 out of 64 reviews" "

8.4/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Wai Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and comfortable hotel close to everything
The hotel’s location is super and easy to find with correct information about the address . Before the trip , the hotel sent an email about the directions to the hotel’s location and I was able to get to the hotel’s location on subway . I was very thankful for this email from the hotel and all the hotel staff was very helpful including those serving at the breakfast . The buffet breakfast was awesome with Chinese and western foods and definitely has something for everyone . The hotel is very close to Tiananmen Square , forbidden city and the subway making it very easy to travel to other tourist sights in the city .
Stayed 4 nights in Dec 2019

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and very convenient.
It is a very nice Hotel. It seems to be new and the rooms are very comfortable. The staff are friendly and helpful. It is also in a fabulous position. It is walking distance to Tiananmen Square.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
staff at this hotel would do less than minimum to help you or make you feel welcome, something as simple as requesting a taxi to the airport was impossible. El personal en este hotel es un desastre, no recomiendo esto lugar para nada. Difícil de encontrar, difícil para tomar un taxi. no recomendable para extranjeros!!!
Stayed 5 nights in Nov 2019

8/10 Good

Devon

Traveled with group
Liked: Room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Lovely property & within the hutongs. Walking distance to Tiananmen & subways & tourist bus to places of interest. Eg. Badaling Great Wall. Heartfelt thanks to the hotel manager for his kind assistance on the night of 21/9..
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The correct name of this isn't BEIJING PALACEHOTEL
BEIJING PALACE HOTEL is not the name of the hotel. The real name of the hotel is XIN MINGJI HOTEL, and "Beijing Palace Hotel" is the English version. This is an important information to note because you will not easily find Beijing Palace Hotel on the maps and the local drivers also do not know this place. I arrived at 1am at Beijing airport, and had to ride a taxi instead. When I was out, I asked the Chinese drivers to drive me to "BEIJING PALACE HOTEL" and nobody can determine where that place is. I was then endorsed to a different driver who seemed to know where this is but also had a hard time knowing this. Due to this, he had to stop a couple of times and ask me where the address again is. At the end, I had to pay 500 CNY (around 100 USD), which I know is a scam or is too much, but I had to pay just because the I didn't want the hassle of arguing with a driver who doesn't really understand English, and someone who also had a hard time looking for the hotel. Even the tour guide, had a hard time looking for "BEIJING PALACE HOTEL", I had to give the phone to the receptionist so the receptionist can explain it to the tour guide on the phone where exactly XIN MINGJI HOTEL is. Also,when I asked for an assistance to hail a taxi to the airport, instead of them calling the standard taxi service, I was endorsed to ride the tourist taxi they are partnered with next to the reception, which is more expensive.
Stayed 2 nights in Jul 2019

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient
Very good location, a lot of shops and restaurants just a couple minutes walk. The room I stayed in has no windows but for the price I paid in Beijing is very good 👍 Room is very clean and in good condition. The hotel is off the main road, therefore, when you get off the taxi you have to walk 3 to 5 minutes (easy walk) The hotel is located in the center of the city, you can walk to all the attractions.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location. Good staff. English speaking. Great for short stay. Can get a bit noisy if you get the room across from the toilets
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
extremely difficult to find. Phone inside of room didnt work so kept having to go back to lobby 3x to ask for wifi, extra towel, and wifi again. mold n mildew
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, in a perfect position to visit the old town. Very nice and confortable room.
Stayed 1 night in Oct 2018

8/10 Good

Luther, Mount Laurel, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Conveniently located clean
This hotel is located close to walking streets for shopping and sightseeing and convenient to mass transit. Highly recommended.
Stayed 9 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price, good location, limited AC & wifi
This hotel is very conveniently located in a tourist area and near to metro stations. Biggest issue we had is that AC seems to work only about 7pm-7am, so rooms would heat up in the morning and during the day. Wifi was also slow/patchy in some rooms. They also wouldn't give us a second room key for a 2 person room. Overall decent considering the price and location.
Stayed 3 nights in May 2018

8/10 Good

Leong Thye

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not dirtying the room
The location is brilliant. The overall condition of the room is found ok too. But they charged me RMB90 for a cosmetic stain on the bedsheet, is it too much?How they judge and calculate? i think its common to all hotel with stains etc. It is washable as it is only make up foundation liquid. So, pls be careful and not dirtying the room.

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, room comfort
Nice hotel
The hotel is located on main touristic street. Plenty of restaurants. 2 subway stations nearby. Staff doesn't speak fluent English, but understand main things - we didn't have problem with check-in and check-out. On check-in you have to put 500RMB cash deposit - like everywhere in Beijing. We had it back on check-out without any problem. Room was nice and clean. Everyday cleaning, fresh bath stuff and towels, 2 free bottles of water. Beds are surprisingly good, we slept on worse in Marriott and Hyatt. Important thing in Beijing - hotel has free Wi-fi in rooms, not only in lobby. And speed is pretty good. But you have to remember about Chinese firewall - Facebook, Google and many other things wouldn't work without VPN. We had only 2 concerns: Your Chinese neighbors may be very loud - again, like everywhere in Beijing. Air condition works fine to deliver fresh air, but fail to cool the room more than 1-2 degrees. Electricity is shut off, when you go away and take your key card, so you can't cool the room while you're not in hotel. During hot weather room was about 26C (78F). But overall for the price this is the great hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
50%
The hotel is in an ideal location, clean and comfortable. The staff needs to learn to communicate better, absolutely no English! Difficult to get back safety deposit. And lots of added unexpected costs at check in.
Stayed 3 nights in Apr 2018

8/10 Good

jean claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location - select well the room type
Very good hotel in a superb location in qianmen street nearby tiananmen square. Important to note that level of english at reception isy basic and prepared to use google translate. We stayed in imperial garden room 8207 and get also -8 -9 for our child. Sub rooms on wnd floor large , brand new To be noticed a lot of rooms in 1st floor and basement dont get windows... Free breakfast ( chinese) but good Free wifi with a dedicated box in 8207 room Possible to book a taxi at hotel desk to airport (200 yuan very convenient Very geat overall

8/10 Good

Dee

Liked: Property conditions & facilities, room comfort
grwat location; great value for money
hotel location was great. hotel rooms were comfortable. however wished that front desk had someone who can speak a little english. Otherwise overall stay was good!
Stayed 4 nights in Apr 2018

4/10 Poor

Peter, Ireland

Liked: Cleanliness
Disliked: Staff & service, room comfort
Unhelpful staff, rude guests, overpriced
We stayed here for 6 nights as our last stop in China. To begin the key deposit is 500 yuan which is unbelievable as we expected 100 as that had been the usual. We were leaving early on our last day so asked to leave something else as a deposit as 500 yuan on our last day would not be helpful. The staff keep saying sorry and no but after staying at reception for 20 minutes explaining we needed that money to eat we eventually got it back. The location is decent and the rooms are in good condition. However there were noisy guests every night - we had to get up multiple time to tell people to be quiet, as they were slamming doors, shouting, and watching tv loudly with the door open into the corridor. We rang reception to see if they could do anything about this but they just hung up on us. Then of course there was the smoking: we could clearly smell cigarette smoke in our room which was coming through the ventilation system from other rooms. By law there should be no smoking in the hotel. We rang reception and again they hung up on us. We went up as the smell was disgusting and also dangerous to smoke inside on a basement level floor. They did nothing, we were in our room and could smell the smoke coming from behind the door beside our room and no one from security or reception came or rang to do anything about it. I was so disappointed as I thought it would be a nice hotel to end our trip in as we paid a lot of money but no this hotel is terrible.
Stayed 6 nights in Mar 2018

4/10 Poor

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nicely decorated but frustrating hotel
Pros: - Nicely decorated - ‎Great location - ‎Clean Cons: - Coming from the airport, our DiDi driver called the receptionist to ask what's the best intersection to drop us off, and she literally responded that she didn't know. This should've been something they trained all their staff on. - There's no A/C and the windows don't open, so the rooms get unbearably stuffy, even when it was cold outside. We had to go sit in the lobby for some air and during that time, we heard a ton of people call the front desk to complain about the air in the rooms. - ‎The wifi in the rooms is unstable and often becomes unbearably slow. Pair this with the fact that there is no cell reception in the rooms either means that you have a very challenging time doing any planning or work. - ‎They require a 500 rmb deposit, and only accept cash or UnionPay credit cards, which most tourists don't have. This means that on the last day, when you check out, you have 500 rmb that you'll probably have to take back to your home country and exchange. - ‎They have an airport shuttle which is almost twice as expensive as a DiDi Premier, the driver is rude, and on top of it all, he had the gall to make us pay for the toll. Whatever you do, DON'T TAKE THE AIRPORT SHUTTLE! I probably won't stay here again the next time I'm in Beijing.

8/10 Good

julie, Tampa, FL US

Liked: Cleanliness, property conditions & facilities, room comfort
When in Beijing
This place is difficult to find unless you take the metro. Go to line 7 and exit at Zhushika. Go out at the NW exit, take a left, pass the alley which you will see immediately and then take the next left. It is a beautiful pedestrian street. You will walk past the KFC and then the public toilets. I think the last street # you will see is 72. The hotel is off from the road. Don't expect English there or anywhere else in Bejing. The receptionists are snooty but the maids and maintenance people will go out of there way to help. The room was gorgeous especially for the price. The location was excellent as there were many shops in the vicinity. There was an English news channel but I could not connect to the wi fi. If I go back to Beijing, I would stay there again.
Stayed 1 night in Mar 2018

2/10 Terrible

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One to avoid.
Excellent location, that's the only good point. We booked a three person room, got a two person room, two beds, two towels etc. Staff could not speak any English, they tried to talk with phone app. No clean bed linen during four night stay. Two Chinese tea bags and cups and kettle provided, no coffee, no milk, no minibar as per room description. No windows. No food available in the hotel whatsoever. On booking airport shuttle, again after trying to communicate via phone app, the reception had no idea what I was talking about when asking for the shuttle. She continued to check out other people as I stood in front of her, completely ignoring me. In the end, we just walked out to find a taxi, which isn't an easy task either. One more thing, the hotel has no road access, you get dropped off about 300 metres away and have to find you own way from there and taxis haven't a clue where this taxi is, as it's not on a road.
Stayed 4 nights in Mar 2018

4/10 Poor

Mathew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There are reasons that this is a budget hotel
There are some good and bad to this hotel. Good Comfortable bed Decent size room Clean room Bad Very little English language provision VERY thin walls (enough so that you can hear people talking in the nearby rooms) Terrible terrible WiFi (almost pre broadband speeds!!!) Note: I was asked for a CNY 500 for deposit. If I visit / stay in Beijing again I will NIT be staying here
Stayed 3 nights in Mar 2018

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great value for the money. Very nice accommodations but difficult to find. You cannot get dropped by taxi at the hotel. It is on any alley off the pedestrian shop walkway. It is in a very nice area & lovely hotel. The only drawback for us was that none of the staff spoke any English so it was hard for us to get there or communicate to get more info. About how to find it. Once there-highly recommend.
Stayed 3 nights in Mar 2018