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Crowne Plaza Beijing Chaoyang U-Town by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Beijing Chaoyang U-Town by IHG

Indoor pool
Superior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Meeting facility
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
No 3 Sanfeng North Area, Beijing, Beijing, 100020
  • Wangfujing Street
    ‪2 min drive‬
  • Silk Street Market
    ‪3 min drive‬
  • Sanlitun Barstreet
    ‪4 min drive‬
  • Beijing (PEK-Capital Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (Kids Theme)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Business Lounge Access (Kids Theme)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

  • 376 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Accessible

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Junior Suite, 1 King Bed, Club Lounge Access (Lounge Access) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room (Upgraded)

  • 388 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access (Lounge Access)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Business Lounge Access (High Floor)

Room, 1 King Bed, Club Lounge Access (High Floor) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Business Lounge Access (High Floor)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

  • 377 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Beijing Chaoyang U-Town by IHG

4.5-star Beijing hotel, connected to a shopping center in Downtown Beijing
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Crowne Plaza Beijing Chaoyang U-Town by IHG offers 360 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 36-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.
In addition to a full-service spa, Crowne Plaza Beijing Chaoyang U-Town by IHG features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 2000 square feet (186 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Crowne Plaza Beijing Chaoyang U-Town by IHG is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Crowne Plaza Beijing Chaoyang U-Town by IHG has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 120)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: CNY 205 for adults and CNY 205 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CNY 205 for adults and CNY 205 for children
  • Fee for in-room wired internet: CNY 120 (rates may vary)
  • Airport shuttle fee: CNY 690 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 690 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chaoyang U Town
Crowne Plaza Chaoyang
Crowne Plaza Chaoyang U Town
Crowne Plaza Chaoyang U Town Beijing
Crowne Plaza Chaoyang U Town Hotel
Crowne Plaza Chaoyang U Town Hotel Beijing
Crowne Plaza U Town Chaoyang
Crowne Plaza Beijing Chaoyang U-Town Hotel
Crowne Plaza Chaoyang U-Town Hotel
Crowne Plaza Beijing Chaoyang U-Town
Crowne Plaza Chaoyang U-Town

Crowne Plaza Beijing Chaoyang U-Town by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 246 reviews
Rating 8 - Good. 85 out of 246 reviews
Rating 6 - Okay. 18 out of 246 reviews
Rating 4 - Poor. 7 out of 246 reviews
Rating 2 - Terrible. 6 out of 246 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramanjit Singh

Great staff. Enjoyed my stay. Thank you to all
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Friendly staff
Good choice to stay in Beijing. Near a shopping mall, not far away from metro station. Easy to go to tourist attractions as well. With a nice swimming pool and gym, you could also relax here. 中秋期间入住，价格很合理，客房服务员每天把房间打扫的很干净，感谢！
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerald

Stayed 1 night in Jul 2024

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large varied buffet breakfast. Quiet room even though close to elevator. Very comfortable beds. Convenient to shopping, restaurants and walk to subway.
Stayed 5 nights in May 2024

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good! Excellent breakfast! However, for mid April with embient temperature up to 28C, hotel A/C sytem was not warking due to season. Room temperature was reaching 29C during day time!
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Average Stay
Quite a dated hotel with dated rooms, lots of water damages
Stayed 1 night in Mar 2024

10/10 Excellent

YUE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel, although I had not had opportunity to try all the amenities. Friendly and helpful staff, professional service, excellent location.
Stayed 1 night in Mar 2024

10/10 Excellent

Kiok Yang

Traveled with partner
Liked: Staff & service, amenities
We are a couple in our 50s. We decided on this hotel from information posted in the internet. The hotel is connected to a shopping mall and the Ministry of Foreign Affairs Complex Building is across the road. A 10 minutes walk to a MRT Station provided convenient transportation to tourist attractions in the city. Plenty of choices for food in the mall and adjacencies. Safe environment, next to Starbucks, policemen from across the road can probably hear you shouts. As the hotel is situated in the city, adjacent to commercial office buildings, the adjacent roads are busy during office hours. Hotel provides a variety of local dishes for breakfast. Our room on level 7 came with a deluxe king bed. Average size, good for a couple, furniture is a little dated. Calls to service desk were made to replenish mineral water bottles and replacement of floor mat. While these were oversights from room cleaners, responses from service desk were prompt, within 5 minutes on both occasions. A special note of commendation to the duty managers (Mr Musa and Mr Cola Hsu) during my stay from 29 Feb to 5 Mar 24. Both managers were very helpful and facilitated with our day tour bookings, hotel transfers to train stations, directions information and transportation requirements. Both gentlemen made the stay memorable, thank you very much.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. Nice hotel and friendly staff.
Stayed 3 nights in Mar 2024

2/10 Terrible

chinzorig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Lan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice for visiting Beijing
Nice clean hotel in a prime area in Beijing. Big 'Thank you!' to the service staff at the 6th-floor dining, lobby bar, front desk, and room services - they are very attentive, polite, and efficient. Highly recommended. Will definitely stay there again.
Stayed 13 nights in Sep 2023

10/10 Excellent

Stefanus Riaan

Stayed 5 nights in Sep 2023

10/10 Excellent

shawn

Stayed 4 nights in Aug 2023

8/10 Good

Jian Guo, Yorba Linda

Stayed 2 nights in Aug 2023

6/10 Okay

Phi-Phi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room card didn’t work 4 times! Bathroom had a sewage smell from time to time. Breakfast was cold and the layout of the drinks/food was placed all over the place. The hotel is within the shopping mall which is great and the staff were very friendly.
Stayed 8 nights in Jul 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2023

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

8/10 Good

han

Stayed 1 night in Sep 2020

10/10 Excellent

Robert

Stayed 6 nights in Nov 2019

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service everyone is polite
Stayed 2 nights in Sep 2019