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Hotel JEN Upper East

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel JEN Upper East

Lobby
Garden
Restaurant
Superior Room | Premium bedding
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Pool
  • Free WiFi
  • Business services

Explore the area

Map
2 Dongsihuan Beilu (NE 4th Ring Road), Chaoyang District, Beijing, Beijing, 100016
  • Chaoyang Park
    4 min drive
  • Sanlitun Road
    4 min drive
  • China International Exhibition Center
    5 min drive
  • Beijing (PEK-Capital Intl.)
    25 min drive

Room options

Similar properties

Exterior

JEN Beijing by Shangri-La

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (283)
The price is $172
per night
$200 total
includes taxes & fees
Jan 1 - Jan 2
JEN Beijing by Shangri-La

About this property

Hotel JEN Upper East

Hotel in Chaoyang
This hotel features an indoor pool, a health club, and a steam room. Wired internet in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and massage/treatment rooms.
Hotel JEN Upper East offers 403 accommodations. Beds feature premium bedding.
Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

In addition to an indoor pool, Hotel JEN Upper East provides a health club and a steam room. Public areas are equipped with complimentary wired Internet access. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and coffee/tea in a common area.
Wu Li Xiang - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in some public areas: Free wired internet

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Wu Li Xiang

Things to do

  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Tour and ticket assistance

Business services

  • Conference center

Spa

  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 27 floors
  • Built in 2008

Room amenities

Bedroom

  • Premium bedding

More

  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Express check-out available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 286 per night

Important information

Optional extras

  • Rollaway bed fee: CNY 286 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Traders Upper
Hotel Jen Upper East Beijing Shangri-La
Traders Upper Hotel
Traders Upper Hotel Beijing East
Hotel Jen Upper Shangri-La
Hotel Jen Upper
Jen Upper East Beijing
Jen Upper
Jen Upper East Beijing Shangri-La
Jen Upper Shangri-La
Hotel Jen Upper East by Shangri La
Hotel Jen Upper East Beijing
Hotel Jen Upper East Beijing by Shangri La
JEN Upper East
Traders Upper East Beijing
Hotel JEN Upper East Hotel
Hotel JEN Upper East Beijing
Hotel JEN Upper East Hotel Beijing

Hotel JEN Upper East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 49 reviews" "
Rating 8 - Good. 20 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business traveller
Was able to check in very early even though official check in time is later. Also by upgrading to the executive floor, could have a 6pm check-out. This was very good because I had a late flight from PEK.

8/10 Good

Siew Choo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We had a nice experience staying at this property. We arrived at the hotel early and the staff at front desk is helpful to get us a room to check in first while trying to get the other rooms ready as soon as they can. Much appreciated.

4/10 Poor

traveller, melbourne australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms horrible restaurant
This must be one of the worst hotels that I have stayed in , and I cannot believe it is part of the shangrilla group! The restaurants buffet consisted red of 6 basic dishes ! And the rest were left overs from breakfast or lunch . Very poor and extremely disappointed . Location is also terrible with nothing near it.

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Nice hotel and friendly staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean and tidy, staff are willing to help. Example, staff help me to find taxi during morning busy session

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

SANGWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
This hotel is close to SOHO and Airport. Room was clean and I had a pleasant stay. I would stay here again.

10/10 Excellent

Verified traveler

Liked: Room comfort

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Good selection of food at the buffet, definitely worth purchasing club lounge access if you want a quiet area to enjoy breakfast with great views of the city

6/10 Okay

Roni, Israel

Liked: Cleanliness, room comfort
Nice hotel ins fine but feels like 3 stars

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were just there as we had a long layover. The room as spacious and the staff was very accommodating. We left too early to eat so don't know about the food. The bed was comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport, great breakfast
We had a very nice stay at the Hotel Jen before our flight back to the US. Very close to the airport - took us about 30 minutes. Beautiful large atrium. Breakfast was delicious with many options. The only negative was that while the rooms where clean, I found a piece of fruit on the ground in one our our rooms, and when I opened the drapes in our second room, a moth and some dust flew out. I guess our rooms had not been used in a while.

8/10 Good

MAN YIN LEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jin Ngee, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little far out but pretty cool hotel
The hotel was chosen because our colleague being Jewish needs Kosher food and this hotel is near to the Jewish Center at Chaoyang. The hotel is very nice. The staff wore rather casual but smart uniforms that are color coded with wool sweaters. The Cafe Noir is excellent but was crowded for morning breakfast because a large tour group arrived. I booked a room on the club lounge floor which allowed me to have my breakfast there. Crowded Cafe Noir problem solved! The bedding is very good and the views from the room overlooking the Bahe River gave me something to look out. It snowed in the morning of the second day of stay and it is a delight to see the rooftops slowly covered in white. Room amenities are really good too. The lavender scented shampoo is really good to use. What else? Ample power ports in convenient locations around the room. Within 20 minutes walking and you are at a Quanjude Roast Duck Restaurant branch. Overall a very good stay but it is pricey.

10/10 Excellent

HONGWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

FARZAD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Zach, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great classy place, cost reasonable
We chose this hotel because it was across the street from Beijing's only kosher restaurant. But the service, cleanliness & professionalism of the staff added to the value!

10/10 Excellent

Mark, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Jen
Stated for 12 days on business. Excellent showers in the on- suit bathroom. Hotel bar a little overpriced though.

6/10 Okay

Verified traveler

Jen Upper East Beijing
Simple hotel that does the job. Good location between the city center and the airport which is nice when you have an early morning flight.

8/10 Good

STEVEN, LEEDS, ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD VALUE
THE ROOMS ARE A GOOD SIZE, THE STAFF ARE HELPFUL AND IT HAS ALL THE FACILITIES YOU COULD REASONABLY REQUIRE EVEN IF IT S A BIT OUT OF TOWN..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit expensive but really nice!
Wonderful room. Huge bathroom. Bottle with drinking water as many as needed for free. Great gym and 25m pool.

8/10 Good

Peter, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Beijing - good location
Nothing much to write about and there is nothing wrong with this hotel......just an ok hotel that has it all, but does not stand out. It is in a good location, within walking distance to a chic little part of Beijing. I think the subway is too far to walk.

8/10 Good

Robert, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well located
Easy to get to airport and most businesses and schools In Beijing Comfortable room and helpful staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort