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Hotel Kapok - Forbidden City

4.0 star property

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Photo gallery for Hotel Kapok - Forbidden City

Courtyard
Lobby
Premium bedding, Select Comfort beds, in-room safe
Library
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
16 Donghuamen Street, Beijing, Beijing, 100006
  • Forbidden City
    ‪5 min walk‬
  • Wangfujing Street
    ‪7 min walk‬
  • The Palace Museum
    ‪12 min walk‬
  • Beijing (PEK-Capital Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, Select Comfort beds, in-room safe

Deluxe King Room

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Courtyard King Room

Premium bedding, Select Comfort beds, in-room safe

Courtyard King Room

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Living area | Flat-screen TV

Premier Suite

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Courtyard Twin Room

Courtyard Twin Room | Premium bedding, Select Comfort beds, in-room safe

Courtyard Twin Room

  • 430 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Hotel Kapok - Forbidden City

4-star Beijing hotel, connected to a shopping center in Downtown Beijing
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and coffee/tea in a common area.
Hotel Kapok - Forbidden City offers 89 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Beijing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a library, and a terrace.

Hotel Kapok - Forbidden City is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Kapok - Forbidden City has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: CNY 68 for adults and CNY 34 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 1 2023 to November 1 2025 (dates subject to change).
This property will be closed from December 1 2023 to November 1 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 181.0 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately CNY 68 for adults and CNY 34 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 181.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Beijing Hotel Kapok
Beijing Kapok
Beijing Kapok Hotel
Hotel Kapok
Hotel Kapok Forbidden City Beijing
Kapok Beijing
Kapok Beijing Hotel
Kapok Hotel
Kapok Hotel Beijing
Hotel Kapok Forbidden City
Kapok Forbidden City Beijing
Kapok Forbidden City
Hotel Kapok Forbidden City
Kapok Forbidden City Beijing
Hotel Kapok - Forbidden City Hotel
Hotel Kapok - Forbidden City Beijing
Hotel Kapok - Forbidden City Hotel Beijing

Hotel Kapok - Forbidden City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 343 out of 1000 reviews
Rating 8 - Good. 439 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Sherry

Stayed 8 nights in Nov 2023

8/10 Good

Baozhang, Concord

Liked: Staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
My husband really enjoyed our stay in Beijing. Hotel Kapok is centrally located within walking distance to shops and restaurants. About a 30-60 minute drive to PEK (depending on traffic) and 60-90 minute drive to the Great Wall Mutianyu. The hotel breakfast was really good and had a variety of options. Staff was helpful and friendly!
Stayed 2 nights in Nov 2023

6/10 Okay

Lei, New York

Business traveler
very near Forbidden City and main shopping areas, tons of shopping, entertainment, food options. The building was renovated based on an old building, as a result, the facilities, layout, etc. are just acceptable.
Stayed 2 nights in Oct 2023

6/10 Okay

Chee How

Traveled with family
Liked: Cleanliness, amenities
Hotel room toilet have no door
Stayed 3 nights in Oct 2023

10/10 Excellent

robinson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old but clean,good service, good breakfast rooms are big and clean near everything just walking distance
Stayed 4 nights in Oct 2023

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but the property had terrible side and rear views and so the building is covered with a giant metal lattice.
Stayed 7 nights in Sep 2023

2/10 Terrible

Leonard

Stayed 4 nights in Sep 2023

10/10 Excellent

Robert Alin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend staying here. They were able to help us book all of our tickets and call taxis. The hotel staff went above and beyond to help us.
Stayed 3 nights in Jun 2023

10/10 Excellent

Senthil Kumaran

Liked: Cleanliness, staff & service
Very close to Forbidden city and shopping malls. Staff were very helpful. Room was neat. Room was hot in the evening and night as aircon chillness was sufficient.
Stayed 1 night in May 2023

8/10 Good

Lun Cheong Richard

Liked: Staff & service, room comfort
A conveniently located hotel that could be better
Hotel is in a good location near Forbidden City and Wangfujing, although nearest subway is 15-20 mins walk. Free soft drinks in mini-bar is a plus. Room is spacious with a large closet and a attached small bamboo garden patio that you can sit outdoors and relax. Bedding is firm and comfortable. Overall impression is that the hotel looks dated and not well maintained as one may expect from seeing the photos at the Hotel.com website. Room is not very clean as we found hairs around the wash basin. Had to be very careful taking shower as water may easily overflow out of the shallow shower tray area into bathroom.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service there was very good. Very close to the forbidden city and TIAN AN MEN square
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a nice area. 5 mins walk to forbidden city east gate. There are several food establishment nearby the hotel.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Comfortable room. Great breakfast- Chinese + Western options. Very close to forbidden city. Handy location.
Stayed 5 nights in Jan 2020

8/10 Good

Guo Feng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel and great location. Staff was very helpful and friendly.
Stayed 3 nights in Dec 2019

8/10 Good

Starry312, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Kapok is located at a very convenient location. Easy to hail for a cab. There is a convenient store just beside the hotel. Turning left from the property’s entrance, 10-15 mins walk to Forbidden City main entrance. Turning right, 10 mins walk to Wangfujing Street. There are plenty of eateries around the vicinity too. I stayed in a family suite (60sqm). Windows can be opened. The only downside of the room are the lightning which can be very dimmed at night and quite dusty in the room. Hope the hotel can improve on these areas. Humidifier is provided in the room during my winter stay. Overall, I will be back to this hotel when I visit Beijing again.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

10/10 Excellent

Lim

Stayed 2 nights in Dec 2019

8/10 Good

Lin, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities
My family likes the free mini bar in the hotel room. They like the walk-in yard. There is a special design in restaurant which is good for taking photos.
Stayed 1 night in Dec 2019