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Mercure Beijing Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Beijing Downtown

Front of property
Exterior
Exterior
Junior Suite, 1 King Bed | Living area | 32-inch LCD TV with satellite channels, TV, DVD player
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
16 Jia, Xi Da Wang Road, Chao Yang District, Beijing, Beijing, 100124
  • China World Mall
    3 min drive
  • China World Trade Center
    3 min drive
  • Beijing China Central Place
    4 min drive
  • Beijing (PEK-Capital Intl.)
    46 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 32-inch LCD TV with satellite channels, TV, DVD player

Junior Suite, 1 King Bed

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | Free minibar items, in-room safe, desk, blackout drapes

Privilege, Suite, 1 King Bed

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Free minibar items, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Room amenity

Superior Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Free minibar items, in-room safe, desk, blackout drapes

Privilege, Room, 1 King Bed

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Duplex)

Deluxe Suite, 1 King Bed (Duplex) | Free minibar items, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed (Duplex)

  • 807 sq ft
  • Sleeps 5
  • 1 King Bed

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Exterior

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About this property

Mercure Beijing Downtown

4-star hotel in Chaoyang
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
Mercure Beijing Downtown offers 371 accommodations with DVD players and minibars (stocked with some free items). 32-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Beijing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Mercure Beijing Downtown features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of meeting rooms and limo/town car service. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Mercure Beijing Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
La Vie - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (CNY 66 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Vie

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 268.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Airport shuttle fee: CNY 700 per vehicle (one way)
  • Self parking fee: CNY 66 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 268.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Beijing Downtown
Mercure Hotel Beijing Downtown
Mercure Beijing Downtown Hotel Beijing
Mercure Beijing Downtown Hotel
Mercure Beijing Hotel
Mercure Beijing Downtown Hotel
Mercure Beijing Downtown Beijing
Mercure Beijing Downtown Hotel Beijing

Mercure Beijing Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 180 reviews" "
Rating 8 - Good. 83 out of 180 reviews" "
Rating 6 - Okay. 34 out of 180 reviews" "
Rating 4 - Poor. 16 out of 180 reviews" "
Rating 2 - Terrible. 7 out of 180 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Banglun

Stayed 1 night in Jun 2024

4/10 Poor

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a pretty central location, it’s pretty close to Hopson One mall which has plenty of shopping and dining options. The air conditioning units are abysmal and no matter how low you set it, the temperature in my room was averaged between 21°-23° the six nights I spent there even with the AC set at 17°. Staff are kind however they do not speak any English as advertised. It took an unsuccessful phone call, a visit to the front desk, two translation apps and three employees to answer the question ‘What time does the gym open?’. No smoking signs are place throughout the building however it’s so widespread that I could not only smell smoke in but saw several guests smoking and there are ashtrays throughout the corridors of the hotel that are regularly changed out which seemed very contradictory. It’s half-decent for the price but I would not stay again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Alex Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Luke

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and seemed to genuinely want to make good impression. The concierge went above and beyond to ensure that we had tickets for rail travel.
Stayed 1 night in Jan 2020

10/10 Excellent

Dennis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a nice atmosphere & was very clean. The staff were friendly and spoke English. I had no problems here except: the wifi was too slow.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a horrible hotel. Mold, dirt, smells so bad. I refrained from using the bathroom because if its smell. Internet connection slow and cuts off every 10 min. Very outdated and very very very old rooms. Smells like an old grandmas house. Do not stay here if you care about your health And if you are with children...mold is alive here.
Stayed 4 nights in Nov 2019

6/10 Okay

Shane

Disliked: Staff & service, property conditions & facilities
wont be staying here again
the wifi was unpredictable, the breakfast buffet was super crowded and the front desk staff not always very helpful. i was not made to feel welcome. only a few staff members speak functional English so be prepared to use google translate to try and be understood. there is next to nothing of interest in walking distance and at rush hour dont expect to wait less than 30 minutes for a taxi or Didi car to show up.
Stayed 1 night in Oct 2019

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/10 Poor

Pm, Boston

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No English. The AC was on in our room first 2 days and we froze. No English staff understood our problem. They came to adjust temp but did not work. We were told our room was not available and sent us to an upgrade in the next building. It was a loft room with shake spiral staircase to the bedroom upstairs. Our luggage was to heavy awkward to bring up. They could not find our room no for dining room and were turned away. No Coffey available! Lobby staff Did not understand request for coffee and sent us to the bar for Coffey. Bar did not open till 11am. Room had 2 Nescafé instant pkgs.
Stayed 4 nights in Oct 2019

6/10 Okay

CHUN KEUNG ESMOND

Liked: Staff & service, room comfort
The room is very dusty and bad maintenance.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Just ok
Ok hotel, not very clean and nothing around it. Ok for a quick stopover
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff are polite and welcoming. Rooms are clean and changed each day.
Stayed 4 nights in Apr 2019

8/10 Good

Mohammad, Toronto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the subway station, mall and restaurants.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2018

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Pleasant
Stayed 1 night in Oct 2018

10/10 Excellent

Alex-L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2018

6/10 Okay

Adam, London, UK

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel location is good. - I also found the Nepalese staff there to be fantastic. I had a few problems. Firstly, the room carpets and surfaces were not clean. I even stayed in the room while the cleaner came and watched how fast she cleaned without even looking at the carpets or wiping all surfaces. Secondly, in the breakfast restaurant I kept going to get myself a drink or some food and placing it on the table. The moment I got up to get myself something else - even a spoon, the staff cleaned everything I had just brought away! - Even a full glass of juice and a plate of food! When I told her not to she just laughed and did it again 2 minutes later! - This lead to other guests sitting at the table I had picked and me standing with a plate of food looking for a new empty table! - I asked to talk to a manager and the staff refused. Lastly, when I checked out I needed to get a taxi to the airport. Apparently ALL the concierge was on lunch at the same time.... The reception called me a taxi, but I had to explain to the taxi driver who could not speak English where I wanted to go. - Usually the concierge does this. Also, reception did not help me with my luggage. - At this time there were no other customers using reception apart from me!
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

8/10 Good

marcella c c

Liked: Cleanliness, staff & service, room comfort
conveniently located near lots of food, convenience stores, close to subway
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Good value but ...
The hotel is far from the center of activities. We got it for a good rate and the junior suite is spacious, breakfast was good.. Few hotel staff speak English. It was difficult to communicate but the staff tried to be helpful.
Stayed 3 nights in Sep 2018

8/10 Good

angelyn, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
very nice hotel and near to shopping complex. Room is clean and comfort
Stayed 1 night in Sep 2018

8/10 Good

WAI LING

Good breakfast, clean room
Good Breakfast, room clean, just a bit old.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jul 2018