Xiyuan Hotel

4.5 star property

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January 2025

Photo gallery for Xiyuan Hotel

Pool
Blackout drapes, free WiFi, bed sheets
Front of property
Free toiletries, hair dryer, slippers, towels
Meeting facility

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Sanlihe Road, Beijing, Beijing, 100044
  • Beijing Zoo
    13 min walk
  • Purple Bamboo Park
    17 min walk
  • Beijing Aquarium
    4 min drive
  • Beijing (PEK-Capital Intl.)
    45 min drive

Room options

Standard Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Business King Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Business Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Xiyuan Hotel

4.5-star Beijing hotel, connected to the convention center in Haidian
This smoke-free hotel features 3 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Xiyuan Hotel offers 655 air-conditioned accommodations with complimentary bottled water and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and 9 meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden.

Xiyuan Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Revolving restaurant - This buffet restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • revolving restaurant

Things to do

  • Bicycle rentals
  • Piano
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 26 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Xiyuan
Xiyuan
Xiyuan Beijing
Xiyuan Hotel
Xiyuan Hotel Beijing
Xiyuan Hotel Hotel
Xiyuan Hotel Beijing
Xiyuan Hotel Hotel Beijing

Xiyuan Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 81 reviews" "
Rating 8 - Good. 34 out of 81 reviews" "
Rating 6 - Okay. 14 out of 81 reviews" "
Rating 4 - Poor. 8 out of 81 reviews" "
Rating 2 - Terrible. 8 out of 81 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not clean and non-smoking room but it has smoking smell
Stayed 4 nights in Oct 2019

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good location for price
It was an excellent choice. It is a convenience location to go many different places by public transpotaion. The room was clean, the services was outstanding, the staff were very professional, and the price was reasonable.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. The facility is a little bit old. There are not whole lot of restraunt nearby
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

6/10 Okay

Jim

Liked: Cleanliness
Close to the zoo. Less traffic. But, people are smoking in the building.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent front desk staff and good breakfast buffet
Stayed 3 nights in Oct 2018

6/10 Okay

Yiping

Liked: Cleanliness
Stayed 7 nights in Oct 2018

6/10 Okay

James, USA

Good location. However, I smelled the smoke. Somebody smoke in the room
Stayed 1 night in Sep 2018

6/10 Okay

See Chai, Kuala Lumpur

Disliked: Staff & service, property conditions & facilities, room comfort
A bit isolated thus difficult to get a car (taxi). Also limited shopping (well there is carefour cross the road)..
Stayed 3 nights in Sep 2018

8/10 Good

Alex

Liked: Cleanliness, staff & service
Convention Center Trip
Very nice close to the subway and the convention center. Also very close to the museum and the Beijing ZOO
Stayed 7 nights in Sep 2018

8/10 Good

Mandy

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay
Overall the experience is good. Excellent service from few of the staff while a few needs to be trained. Executive lounge has very limited food and drink options. Realized that most of the food items are recycled from morning breakfast. Leakage of water from bathroom to bedroom each time we shower. Maintenance is required.
Stayed 6 nights in Sep 2018

10/10 Excellent

Austin, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll only list negatives - please understand that, beyond this, my experience was wonderful! (1) The bed was a little too firm (2) The status of the room as smoking/non-smoking was a little vague (3) Communication with staff could occasionally be somewhat problematically limited given language barrier [Otherwise excellent stay!]
Stayed 9 nights in Aug 2018

6/10 Okay

See Chai, Kuala Lumpur

Disliked: Staff & service, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Nasir , Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has misguided about hotel facilties Not recommended
Stayed 1 night in Feb 2018

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great staff. Like almost everything in China there is a charge for almost everything. The hotel is clean, comfortable, and very good staff.
Stayed 7 nights in Aug 2017

10/10 Excellent

Uyanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great service
I liked everything about this hotel. First of all, the staff was great, changed my room which was in the other building to the one I went initially. They have a huge, beautiful lobby. The standard twin room was spacious, top notch clean, beds were comfy and tall and overall the interior design was great. The bathroom was lovely, with separate shower and a bathtub, and good closets to put our suitcases. I would book this hotel again and again, especially for the deal we got, it was worth it
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not bad, can visit again
Chose Xiyuan Hotel as we brought our overseas suppliers with us. Had our meals at VIP Level which was good. However when checking out, the service was very slow and we waited for a long time. Hope they can improve on that area.
Stayed 2 nights in Jul 2017

4/10 Poor

Carlos, Houston, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed stay in Beijing
-Dirty rooms, bathrooms, halls, everything smelling cigarettes -If you do not speak Chinese, look for another hotel. The staff cannot understand you -Everything is limited...bathroom supplies, etc. -Pool and health room very disappointing, dirty and not inviting -I would not stay again and for the price I paid I am sure I can find something much better
Stayed 7 nights in Jun 2017

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2017

10/10 Excellent

Kem, Tampa, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Good air conditioner, nice environment,
Have a good experience stayed in this hotel. Nice service and professional desk service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was a nice stay. The hotel was clean. There is a faint smell of cigarettes but not unbearable. Location was nice. Close to the Capital stadium.

2/10 Terrible

zhou, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated fabilities and extremely rude staff
The staff in the concierge are rude. They fell very reluctant to help the guests. The room is poorly designed, gym and pool are not usable. It is worst experience among all the hotel stays in China for me. I will never recommend anyone to stay there.