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Serenada Golden Palace - Boutique Hotel

4.0 star property

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Photo gallery for Serenada Golden Palace - Boutique Hotel

Deluxe Double or Twin Room, City View | Exterior
Frette Italian sheets, premium bedding, down comforters
Lobby
Building design
Frette Italian sheets, premium bedding, down comforters

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

Map
Abdel Aziz Street, Hamra, Beirut, 113-5516
  • Hamra Street
    ‪1 min walk‬
  • American University of Beirut
    ‪2 min walk‬
  • American University of Beirut Medical Center
    ‪3 min walk‬
  • Beirut (BEY-Rafic Hariri Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Triple Room, 3 Twin Beds

Frette Italian sheets, premium bedding, down comforters

Deluxe Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Frette Italian sheets, premium bedding, down comforters

Deluxe Double or Twin Room, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Suite, Multiple Beds

Frette Italian sheets, premium bedding, down comforters

Family Suite, Multiple Beds

  • City view
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Beds

View all photos for Presidential Suite, Multiple Beds

32-inch LCD TV with satellite channels, TV

Presidential Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Serenada Golden Palace - Boutique Hotel

4-star Beirut hotel, connected to a shopping center in Hamra
Along with a full-service spa, this hotel has a restaurant and a health club. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Serenada Golden Palace - Boutique Hotel offers 65 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.

This Beirut hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Serenada Golden Palace - Boutique Hotel features a health club and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 2045 square feet (190 square meters) include a conference center. This Art Deco hotel also offers a seasonal outdoor pool, a rooftop terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

Serenada Golden Palace - Boutique Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Fawzi Burj Al Hamam - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Burj Al Taybeh - This buffet restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Meza Bar - This poolside fine-dining restaurant specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (USD 8 per day)
  • Valet parking on site (USD 8 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 5 to 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Burj Al Taybeh
  • Fawzi Burj Al Hamam
  • Meza Bar

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (2,045 square feet of space)

Outdoors

  • On the boardwalk/promenade
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 to 10 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Self parking fee: USD 8 per day
  • Valet parking fee: USD 8 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 82618-601
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site

We should mention

The seasonal pool will be open from May to September
Pool access available from 10 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Property is also known as

Golden Tulip Hamra
Golden Tulip Hotel Hamra
Golden Tulip Serenada
Golden Tulip Serenada Hamra
Golden Tulip Serenada Hamra Beirut
Golden Tulip Serenada Hotel
Golden Tulip Serenada Hotel Hamra
Golden Tulip Serenada Hotel Hamra Beirut

Serenada Golden Palace - Boutique Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 54 out of 146 reviews
Rating 8 - Good. 60 out of 146 reviews
Rating 6 - Okay. 22 out of 146 reviews
Rating 4 - Poor. 5 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nedal

Stayed 1 night in Aug 2024

10/10 Excellent

Mustafa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, my favorite hotel in Hamra
Stayed 3 nights in May 2024

2/10 Terrible

mehmet sah

Stayed 3 nights in Apr 2024

6/10 Okay

Sara

Liked: Cleanliness, staff & service, room comfort
It was an OK stay
A nice stay, room is okay and the stuff were helpful. However, i don’t recommend to take a breakfast as it has no variety at all. The internet was extremely slow, i couldn't work or use it properly unfortunately.
Stayed 7 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Amy Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, safe, staff was so friendly and helpful, will definitely stay again 👍👍👍🙏
Stayed 8 nights in Oct 2023

10/10 Excellent

Yaser

Stayed 5 nights in Jul 2023

10/10 Excellent

Wael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent only the internet connection was less than excellent
Stayed 1 night in Jul 2023

8/10 Good

Wael

Traveled with family
Everything was excellent except the wifi connection & internet availability was not excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Sa'd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

8/10 Good

Christo, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and helpful staff; area is noisy you can’t sleep with open windows like we do ; if you like Air Conditioning then you close the windows and you hear nothing; the available breakfast at the restaurant is very very limited.
Stayed 17 nights in Jun 2023

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Jose, Azusa

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest

10/10 Excellent

Firas, Falls Church

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant und unique.
Stayed 1 night in Dec 2021

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Amr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast served is very poor
Stayed 6 nights in Sep 2021

6/10 Okay

AHMAD

Business traveler
Disliked: Staff & service
Stayed 3 nights in Jun 2021

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general I have enjoyed my stay , however , I got disappointed when I realized that they do not accept credit cards for their spa , which is so weird to me . Overall the my experience was positive.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services
The usual attentive and excellent services
Stayed 6 nights in Oct 2020

4/10 Poor

Moe, Solon, Ohio

Disliked: Cleanliness, amenities, property conditions & facilities
The Concierge (Abu Ali) was the only pleasant person in the hotel. The Hotel needs tons of improvements.
Stayed 5 nights in Sep 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean and comfortable hotel.
Clean rooms, attentive staff. Only downfall was breakfast and decoration could do with some updating.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay at this hotel. Breakfast should be better for foreigners, but I will definitely stay again.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Business traveler
- Location is good in Al Hamra area - Hotel is little pet old and furniture and carpet in the room needs to renewed - Breakfast is very limited
Stayed 2 nights in Jul 2019