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Grand Hills Hotel & Spa

5.0 star property

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Photo gallery for Grand Hills Hotel & Spa

Indoor pool, outdoor pool, sun loungers
Interior entrance
Bar (on property)
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
Charkieh Main Road, Broumana, Matn, 1204
  • Souk Zalka
    ‪11 min drive‬
  • Le Mall Sin El Fil
    ‪13 min drive‬
  • ABC Dbayeh
    ‪14 min drive‬
  • Beirut (BEY-Rafic Hariri Intl.)
    ‪40 min drive‬

Room options

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Room

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  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (4)
The price is $108
per night
$120 total
includes taxes & fees
Feb 21 - Feb 22
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About this property

Grand Hills Hotel & Spa

5-star Broumana hotel with private balconies
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Grand Hills Hotel & Spa offers 164 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Hills Spa has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hills Hotel & Spa features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a health club, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Grand Hills Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Pool Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 13.30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 33 per person
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Pool Cafe

Things to do

  • Arcade/game room
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 33 per person
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Valet parking fee: USD 13.3 per night
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Grand Hills Broumana
Grand Hills Hotel
Grand Hills Hotel Broumana
Hotel Grand Hills
Grand Hills Luxury Collection Hotel Broumana
Grand Hills Luxury Collection Hotel
Grand Hills Luxury Collection Broumana
Grand Hills Luxury Collection
Grand Hills Hotel & Spa Hotel
Grand Hills Hotel & Spa Broumana
Grand Hills Hotel & Spa Hotel Broumana
Grand Hills a Luxury Collection Hotel Spa Broumana

Grand Hills Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 46 reviews
Rating 8 - Good. 14 out of 46 reviews
Rating 6 - Okay. 7 out of 46 reviews
Rating 4 - Poor. 4 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Saseen, New Jersey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availability in winter months but other amenities make up for that.)
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2019

10/10 Excellent

Elias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Disliked: Amenities
16 years ago was excellent. Now it’s not like before. Welfare has been reduced. It’s quite empty.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort as a whole is just amazing, the staff were very supportive
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
Great property, but it has shortage of staff, the food at cafeteria is so bad.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location and friendly receptionists. The bag guy did not bring our bags to the room and after 20 minutes twe went ourselves and got them
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

2/10 Terrible

Wed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
frustration
Unfortunately ,the hotel did not provide me ted room mountain view .
Stayed 4 nights in Aug 2019

6/10 Okay

Abeer

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Wed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
House keeping was awful. Towels torn . Maintenance not existing . Cleanliness below standard
Stayed 2 nights in Aug 2019

6/10 Okay

Yasser, Bakersfield ca

Traveled with family and small children
Liked: Staff & service, amenities
Locations Luxury ,big and swimming pool in great location
Stayed 8 nights in Jul 2019

8/10 Good

STS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever you raise a complaint the management tske it seriously and try to address it
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the pruve was reasonable for a 2 bedroom condo. When we checked iin, our room wasn't clean or stocked. Room service was terrible, 45 minutes wait for a coffee or a snack. No place to eat on site, only by the pool and way ubder staffed. Ove an hour to get help with luggage when checking out. STAY AWAY
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay service needs work. Nice view, great area.The music is wayyyyyy to loud at the bar that is part of the hotel. It went until 3 and was soooooo loud.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
My wife and 2 kids stayed in a 3 bedroom. The apartment was a great size. The water tank was not replaced the whole stay. It lacked silverware, cups dishes and coat hangers in the closet. The restaurants service was very slow.
Stayed 14 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service
The hotel held a public concert in the hotel courtyard from 9PM until 3AM on the night of Saturday 20th July. The volume was so loud that no hotel guest could sleep. At no time did they announce that a concert like this was taking place on hotel property to us. The hotel staff also lied to us repeatedly saying that the concert was finishing at midnight, then 1am, before it finished at 3AM. I have videos to prove this. I feel defrauded completely. I paid to stay in a hotel and they used the property to make additional revenue in the form of a concert at the expense of the comfort of all the hotel guests.
Stayed 3 nights in Jul 2019

10/10 Excellent

hamida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
The view amazing from the room and the hotel located in prime location very recommended
Stayed 1 night in Jul 2019

6/10 Okay

FadiChaccour, Lebanon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We faced issues in the check in process. It was supposed to be at 3pm and we stayed till 4:30 to have our rooms (even though they offered us Coffee) Rooms are very clean but unfortunately the property is left since long time so you can smell humidity in the rooms (I'm talking about the apartment)
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2019