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Metropolitan Palace

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropolitan Palace

Exterior
Executive Suite, 1 King Bed | View from room
Penthouse | Private kitchen
Penthouse | City view
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Dimitri Hayek St, Horsh Tabet Si, Sin El Fil, 55555
  • Le Mall Sin El Fil
    2 min walk
  • City Center Beirut
    3 min drive
  • Horsh Beirut
    4 min drive
  • Beirut (BEY-Rafic Hariri Intl.)
    16 min drive

Room options

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About this property

Metropolitan Palace

5-star Sin El Fil hotel, connected to the convention center in Al Ghazālah
3 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. A free area shuttle and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Metropolitan Palace offers 185 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, bidets, and complimentary toiletries.

This Sin El Fil hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a seasonal outdoor pool and a children's pool, Metropolitan Palace provides an outdoor tennis court and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is available for a surcharge.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a sauna, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Metropolitan Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Venezia - Overlooking the garden, this fine-dining restaurant serves brunch, lunch, and dinner. Reservations are required.
Summer Place - This buffet restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Summer Place Terrace - Onsite restaurant. Open daily.
Tea Garden - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Danish, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 20 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Summer Place
  • Summer Place Terrace
  • Tea Garden
  • Venezia

Things to do

  • 24-hour pool access
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Wine tours
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 6 per night (rates may vary)
  • Fee for in-room wired internet: USD 20 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 20 per day (rates may vary)
  • Airport shuttle fee: USD 36 per vehicle (roundtrip)
  • Valet parking fee: USD 10 per night
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May 20 to September 30
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Beirut Hilton
Hilton Beirut
Hilton Beirut Metropolitan Palace
Hilton Metropolitan Palace
Hilton Metropolitan Palace Beirut
Hilton Metropolitan Palace Hotel
Hilton Metropolitan Palace Hotel Beirut
Metropolitan Beirut
Metropolitan Hilton Beirut
Metropolitan Palace Beirut
Hilton Beirut Metropolitan Palace Hotel
Metropolitan Palace Hotel
Metropolitan Palace Sin El Fil
Hilton Beirut Metropolitan Palace
Metropolitan Palace Hotel Sin El Fil

Metropolitan Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 82 reviews" "
Rating 8 - Good. 23 out of 82 reviews" "
Rating 6 - Okay. 9 out of 82 reviews" "
Rating 4 - Poor. 9 out of 82 reviews" "
Rating 2 - Terrible. 5 out of 82 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

fadi, Hawally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous and very nice, restaurant breakfast staff are extremely nice and the manager. Had issue with room and was resolved but response time is very slow to any request
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very polite staff
Stayed 11 nights in Jul 2024

10/10 Excellent

Fadi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, and a beautiful view. Clean, and organized. The best part of it was the people very professional staff, polite and helpful.
Stayed 1 night in Jun 2024

8/10 Good

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023

10/10 Excellent

wafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay we enjoyed it fully
Stayed 2 nights in Sep 2023

10/10 Excellent

Armand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick visit
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff particularly Janaa & Rebeca were very helpful in our needs during our stay in the hotel especially securing tickets for a musical show of Caracalla . Also Charbil & Hassan the concierge were excellent. The Hotel was very clean, safe and in a convenient location of Beirut.
Stayed 7 nights in May 2023

2/10 Terrible

Fady

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT COME TO THIS PLACE !! very bad wifi services and terrible food service. I stayed for three days only, each morning the breakfast is either late, not what you ordered or not well cooked. Staff who came to the room are really careless and have no sense of responsibility or hospitality.

10/10 Excellent

Bachir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent - I booked it to a friend and he found it a great experience
Stayed 1 night in Dec 2019

6/10 Okay

Jalal

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Am, Toronto

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice look old but. Nice location for my Business near mall
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff , Understand customers needs Late checkout Excellent Location
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is in an good condition for a 5 star hotel, but the design and furniture are very outdated. The parking is owned by a third party company, so you're not allowed to park your own car, you have to give it to the valet or park on the street, when I spoke to the front desk about it, the lady started bragging about how she went around the world's hotels and it's always like that, you're never allowed to use the hotel's parking in any hotel. We only had one towel for 2 people, I had to call 3 times for them to finally send me a towel 45mins later. No one the help by the pool, no bartender, not even towel service.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Bachir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Mohamed

Traveled with partner
Disliked: Amenities, property conditions & facilities
The parking was over priced while it was supposed to be free
Stayed 1 night in Jul 2019

6/10 Okay

Grant

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jun 2019

10/10 Excellent

Nabeeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location Candle light bar is nice Friendly atmosphere
Stayed 1 night in Apr 2019

4/10 Poor

Canadian

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, not all the staff are up to our expectations!
Stayed 1 night in Mar 2019