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Clayton Hotel Belfast City

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel Belfast City

Breakfast, lunch, dinner served; local cuisine
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
$122
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Grand Opera House
    ‪6 min walk‬
  • Queen's University of Belfast
    ‪12 min walk‬
  • Titanic Belfast
    ‪4 min drive‬
  • Belfast (BHD-George Best Belfast City)
    ‪6 min drive‬

Room options

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Executive Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Single

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double with Single

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Clayton Hotel Belfast City

4-star hotel in Belfast City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include a conference center. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Clayton Hotel Belfast City is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (538 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 474 out of 1011 reviews
Rating 8 - Good. 303 out of 1011 reviews
Rating 6 - Okay. 133 out of 1011 reviews
Rating 4 - Poor. 57 out of 1011 reviews
Rating 2 - Terrible. 44 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family

Average Family staff

Stayed for a weekend break with the family. Hotel was central and easy to navigate to and from. Food at hotel was very nice, however other parts need work to align with other positives. Rooms need a revamp as stains on floors and just a bit of lack of focus on refreshing after probably serving thousands of customers. Little things that go along way is filling the tea coffee and supplying a biscuit to have with your drink, but after receiving one on the first night in your room they then don’t replenish any further nights you’re staying, which these touches go further than Clayton think. Next, room didn’t get cleaned one of the nights even though we were out all day, then even asked at 7pm why it was and if it could be. Staff stated it would be as cleaners still cleaning, but when we went out and arrived back later on to find it wasn’t done. TV didn’t work with terrible signal, luckily not something we had time to use a lot and finally in comparison to Manchester Clayton definitely in two different leagues as this one failed to reach that standard. Overall, would choose a different hotel to visit.
Stayed 3 nights in May 2025

6/10 Okay

richard

Stayed 2 nights in May 2025

8/10 Good

Nnaemeka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in May 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our first stay at a Hotel in a long time. Provision of only a bath and hand towel was different from previous hotel visits in N. America. Room was pleasant without a view, but it is a city centre location., and a view was not expected.
Stayed 3 nights in May 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and comfort
Stayed 1 night in May 2025

10/10 Excellent

KEVIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very helpful friendly staff. And the bar opens late! What’s not to like?
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria, GLENDALE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice and clean property. Convenient location and easy parking
Stayed 1 night in May 2025

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very very welcoming and close to everything. We had a fantastic time and plan to return for another visit
Stayed 2 nights in May 2025

8/10 Good

Derek

Stayed 2 nights in May 2025

10/10 Excellent

Hideki

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Clayton Hotel was in a fairly good location. Close to Great Victoria Street and not far from eating places near Shaftsbury Square.
Stayed 2 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort

Hotel needs a refresh

Average. The hotel is a bit worn out. Furniture does not look fresh or clean. Room is also dated and worn. Lack of parking is an issue.
Stayed 1 night in May 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belfast bank holiday trip

First time i have used the auto checkin. It was straightforward
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, friendly staff and excellent food!

Close to the train station, clean, friendly and the food was excellent in their restaurant! Comfortable and good size room for price.
Deluxe Double - photo taken before checkout, hence bed is not made yet
Stayed 3 nights in Apr 2025

2/10 Terrible

Paul

Stayed 1 night in Apr 2025

6/10 Okay

william

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not as good as other Clayton’s

Good location and the reception and breakfast staff were helpful and friendly, however the room was dates with lots of damage not repaired well. Not sure what made our room a “delux room” as it had an additional signal bed in there so we had no room, there was no fridge and the bedding needed swapped as it was covered in hair and had coco pops on it (we hoped) bedding was changed promptly but there’s better Clayton’s and better value in Belfast as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

My "go to" hotel when I stay overnight in Belfast. The people who work here make it really special.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city centre hotel

Was happy to return for my 3rd stay at The Clayton Hotel Belfast. As always the staff are top notch, friendly, helpful and professional. I stayed on 7th floor in an executive room for 2 nights, room was large, spacious and the bed was very comfortable. Had an issue with sink in the en-suite as it was clogged / blocked which was a little disappointing but overall the stay was very enjoyable. There is a multi storey car park 2 mins walk from hotel, the hotel is in a great location beside bars, restaurants and shops etc
Stayed 2 nights in Apr 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

JASON, Pontypridd

Liked: Cleanliness, amenities, property conditions & facilities
Every time a VIP perk is offered, it is never provided to me by the hotel, including this one. The hotel is convenient for the city centre, room was spacious and comfortable and the breakfast was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025