Clayton Hotel Belfast City

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Clayton Hotel Belfast City

Exterior
Bar (on property)
Point of interest
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Ulster Hall
    ‪2 min walk‬
  • Grand Opera House
    ‪7 min walk‬
  • Belfast City Hall
    ‪8 min walk‬
  • Belfast (BHD-George Best Belfast City)
    ‪14 min drive‬

Room options

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double with Single

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Clayton Hotel Belfast City

4-star hotel in Belfast City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include a conference center. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Clayton Hotel Belfast City is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Irish, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (538 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 461 out of 1006 reviews" "
Rating 8 - Good. 314 out of 1006 reviews" "
Rating 6 - Okay. 130 out of 1006 reviews" "
Rating 4 - Poor. 58 out of 1006 reviews" "
Rating 2 - Terrible. 43 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel five star service on arrival room immaculate
Stayed 1 night in Oct 2024

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good one
The girl who is working at the reception with short hair is very friendly and professional,
Stayed 1 night in Oct 2024

6/10 Okay

Alan

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Laura

Traveled with family
Liked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Edel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Stayed 2 nights in Sep 2024

8/10 Good

Reyhan, owings

Traveled with partner
Liked: Cleanliness, staff & service
Nothing outstanding
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great location, great bedrooms
Nice hotel, lovely staff, great bedroom, food ok On the negative Cold plates at breakfast, not enough staff slow to clear tables Lifts, chairs, entrance and ladies downstairs toilets scruffy and dirty I would stay again as location and bedroom were great
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Simon, West Hendon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lack of hot water. Every channel on the tv was broken
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness
Location was good
Stayed 2 nights in Oct 2024

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Room was not serviced during our 2 night stay. Breakfast was chaotic - had to wait for half an hour and a lot of choices were unavailable. Vomit in a lift all day! Public toilets in a poor state.
Stayed 2 nights in Oct 2024

6/10 Okay

Axelle

Traveled with partner
Liked: Amenities
We had a nice stay. However, we stayed 2 nights and no housekeeping was done. . We put our towels in the bathtub, not changed. We flagged it, the receptionist said it would be sorted but it wasn't when we came back at night. Tlots of items missing at breakfats. The hotel was nice enough, but it felt that there was a lack of staffWe had put our towel
Stayed 2 nights in Oct 2024

6/10 Okay

Akiko

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location and great staff but starting to look a little bit tired.
Stayed 3 nights in Oct 2024

10/10 Excellent

Morning

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great property but they need their pool back
Stayed 1 night in Oct 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most staff brilliant. One or two not as good as they think they are.
Stayed 3 nights in Sep 2024

4/10 Poor

Ted

Stayed 1 night in Sep 2024

10/10 Excellent

Sanjeev

Stayed 2 nights in Sep 2024

10/10 Excellent

kari

Stayed 1 night in Sep 2024

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Sanjeev

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice, clean, quiet and safe. Sanjeev, Sheffield
Stayed 1 night in Sep 2024

8/10 Good

Iryna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Good location
Stayed 4 nights in Sep 2024

6/10 Okay

Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Clayton Hotel Belfast is updated, clean and staff are very friendly. It’s a great location to the city Centre. We were able to walk to restaurants and cites.
Stayed 2 nights in Sep 2024