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Crowne Plaza Belfast by IHG

4.0 star property

Choose dates to view prices

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

Map
117 Milltown Road, Shaw's Bridge, Belfast, Northern Ireland, BT8 7XP
  • Queen's University of Belfast
    ‪5 min drive‬
  • Boucher Road Playing Fields
    ‪6 min drive‬
  • Titanic Belfast
    ‪11 min drive‬
  • Belfast (BHD-George Best Belfast City)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this property

Crowne Plaza Belfast by IHG

4-star Belfast hotel close to Boucher Road Playing Fields
This hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Crowne Plaza Belfast by IHG offers 153 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Belfast by IHG provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Crowne Plaza Belfast by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Green Room - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 18.50 for adults and GBP 9.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Green Room

Things to do

  • Arcade/game room
  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 9.25 for children
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Ramada Hotel Belfast Plaza
Crowne Plaza Belfast Hotel
Belfast Ramada
Ramada Belfast
Ramada Plaza, Belfast Hotel Belfast
Ramada Plaza Belfast Hotel
Crowne Plaza Belfast
Crowne Plaza Belfast by IHG Hotel
Crowne Plaza Belfast an IHG Hotel
Crowne Plaza Belfast by IHG Belfast
Crowne Plaza Belfast by IHG Hotel Belfast

Crowne Plaza Belfast by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1009 reviews
Rating 8 - Good. 298 out of 1009 reviews
Rating 6 - Okay. 78 out of 1009 reviews
Rating 4 - Poor. 32 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Micheal

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna Katherine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at frontdesk and in breakfast and casual dining restaurants were all friendly and very helpful. We were given recommendations about placesto vist with our children and were made to feel very welcome. We would definitely stay here again and will recommend to friends and family.
Stayed 3 nights in Apr 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

More younger family friendly

Good in the hotel was excellent; much better than usual hotel fare! Room was clean and well supplied but for us 2 double beds didn’t work. Would have preferred less furniture (chair, footstool, ottoman) and space for a child’s camp bed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andreas

Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great hotel. Catered really well at breakfast (which was great! for my son's dairy and gluten free diet. Very thoughtful chef came out and left him a couple of buns! All staff were lovely. Rooms very comfortable and spotless.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Noisy

I have stay at this hotel once a fortnight for 2 months. Every time the nose in the corridor at night is unacceptable. The doors need to be soundproofed to allow undisturbed sleep. Surely a prerequisite for a hotel of this standard! Not happy
Stayed 1 night in Apr 2025

10/10 Excellent

Kwok Chuen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the swimming pool so much
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Lavanya

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT STAFF
Stayed 2 nights in Mar 2025

6/10 Okay

Julie

Stayed 1 night in Mar 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Serving staff could be better trained regarding allergies, We ate in the River Bar and the waitress was not very sure. She did go however and ask in the kitchen, which was good. The main restaurant for breakfast was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star Crowne Plaza Belfast

Staff were very helpful and friendly . Food was delicious, room was comfortable - amazing pillows ! Naomi and her team are excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was outside Belfast in a lovely quiet area. It was clean and beautifully decorated. The room for a family of 4 was spacious , clean, comfortable beds and everything we needed from irons to hairdressers, tea/coffee facilities. The hotel arranged a taxi for us into town. Restaurant and bar were lovely to sit and relax in. My son enjoyed the pool the best. We had a lovely stay and would come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively hotel with exceptional staff, especially the girls in The River Bar. Great quality food and fabulous breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Gemma

Stayed 1 night in Feb 2025

6/10 Okay

R M

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hot water in shower issue

Shower water was slightly brown and not hot on final morning of stay. Not what you expect for the price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gareth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel - rooms are clean and tidy - breakfast has got even better since our last visit. The pool is a little tired but is still brilliant for kids!
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Stayed 1 night in Feb 2025

10/10 Excellent

IAN

Stayed 1 night in Jan 2025

10/10 Excellent

Phill

Stayed 2 nights in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay.
Stayed 1 night in Jan 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
First visit. Very impressed. Accessible room was very acceptable. Bar meal was fine but expensive. Temperature in room during night was hot. Could make no adjustment. Breakfast was fine. Very busy.
Stayed 1 night in Jan 2025